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Customer Counter Associate Jobs in Ohio (NOW HIRING)

Progressive Auto Group

Parts Counter Associate

Massillon, OH · On-site

$14.75 - $19.50/hr

Progressive Auto Group seeks a Full Time Parts Counter Sales Associate for our Massillon, Ohio ... Communicate with customers when a Back Order will occur and offer alternatives * Determine ...

Progressive Auto Group

Parts Counter Associate

Massillon, OH · On-site

$14.75 - $19.25/hr

Progressive Auto Group seeks a Full Time Parts Counter Sales Associate for our Massillon, Ohio ... Communicate with customers when a Back Order will occur and offer alternatives * Determine ...

Von Maur

CUSTOMER SERVICE COUNTER

Columbus, OH · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

Famous Supply

Counter/Will Call Associate

Fremont, OH · On-site

In this role, you help contractor customers quickly get the materials they need so they can return to their jobs, including fulfilling and preparing orders for the Express Will Call Counter. Primary ...

CT Power

Parts Counter Associate

Hamilton, OH · On-site

$15.25 - $20/hr

Parts Counter Associate is directly responsible to process and locate unit parts for internal and external customers. Verify part numbers in the appropriate books via electronic records to ensure ...

Stoops Freightliner

Parts Counter Associate

Lima, OH · On-site

$15.75 - $20.50/hr

The Parts Counter Associate serves as the primary point of contact for customers and technicians seeking parts for vehicles and equipment. This role is responsible for identifying and sourcing parts ...

CT Power

Parts Counter Associate

Fairfield, OH

$15.25 - $20/hr

Parts Counter Associate isdirectly responsible to process and locate unit parts for internal and external customers. Verify part numbers in the appropriate books via electronic records to ensure ...

Zanesville Auto Group

Automotive Parts Associate

Dover, OH · On-site

$15 - $20/hr

Due to expansion and growth, we are seeking a parts associate with experience in the industry or ... This position is responsible for customer counter sales, billing repair orders, shipping and ...

Zanesville Auto Group

Automotive Parts Associate

Dover, OH

$14.50 - $19.50/hr

Due to expansion and growth, we are seeking a parts associate with experience in the industry or ... This position is responsible for customer counter sales, billing repair orders, shipping and ...

Zanesville Auto Group

Automotive Parts Associate

Dover, OH · On-site

$15 - $20/hr

Due to expansion and growth, we are seeking a parts associate with experience in the industry or ... This position is responsible for customer counter sales, billing repair orders, shipping and ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Ohio

Customer Counter Associate information

See Ohio salary details

$8

$17

$57

How much do customer counter associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer counter associate in Ohio is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $11.63 and $17.84 per hour, depending on experience, location, and employer.

How to become an Amazon customer service associate?

To become an Amazon customer service associate, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to use customer service software. The application process involves submitting an online application, completing assessments, and participating in interviews. Prior experience in customer service can be beneficial, and roles often require availability for flexible shifts, including evenings and weekends.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Call Center Director, or Customer Experience Director tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, extensive experience, and sometimes specialized certifications, and they involve overseeing large teams or strategic planning within organizations.

What are the key skills and qualifications needed to thrive as a Customer Counter Associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are Customer Counter Associates?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What is a customer store associate?

A customer store associate is an employee who assists customers in retail stores by providing product information, answering questions, and helping with purchases. They often handle transactions at the cash register and maintain the sales floor, requiring good communication and customer service skills.

What are some common challenges faced by Customer Counter Associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What is the work of a customer associate?

A customer counter associate is responsible for assisting customers, answering questions, processing transactions, and providing excellent service at a retail or service counter. They often handle cash, operate point-of-sale systems, and maintain a clean, organized environment to ensure a positive customer experience.
What cities in Ohio are hiring for Customer Counter Associate jobs? Cities in Ohio with the most Customer Counter Associate job openings:
Customer Counter Associate jobs near you
Parts Counter Associate

Parts Counter Associate

Progressive Auto Group

Massillon, OH • On-site

$14.75 - $19.50/hr

Full-time

Posted 26 days ago

Job description

Progressive Auto Group seeks a Full Time Parts Counter Sales Associate for our Massillon, Ohio dealership.

Position Purpose:

As an Entry Level Parts Counter Associate, you will gain hands-on experience in one of Progressive Auto Group's clean and safe parts departments. Our talented team of skilled supervisors invest in our entry level parts counter associates by teaching them how to perform basic automotive services while delivering outstanding customer satisfaction. Full time benefits and many training opportunities are available

Examples of Duties:

  • Assist technicians with locating and ordering needed parts
  • Respond to customer parts or information requests quickly
  • Communicate with customers when a Back Order will occur and offer alternatives
  • Determine availability and price information and document this information as necessary
  • Provide part to customer from stock, procure locally or create a parts order as directed
  • Monitor the status of customer orders, advising in case of problems and notifying upon arrival
  • Inventory control maintenance
  • Capable of loading and unloading of freight with forklift
  • Knowledge and able to ship and accept freight from motor carriers, UPS or FedEx
  • Greets customers in a timely, friendly manner

Requirements:

  • High School degree or equivalent
  • Mechanical aptitude or experience in automotive or truck mechanics
  • Ability to lift at least 25-50 pounds
  • Good communication skills
  • Professional appearance and work ethic
  • Great attitude with a high-energy personality
  • CDK experience preferred
  • GM, CDJR or Dealership experience preferred
  • Forklift certification preferred

Progressive Auto Group is a Growing Family Owned and Operated Business

Apply Today

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