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Customer Counter Associate Jobs in Ohio (NOW HIRING)

Von Maur

CUSTOMER SERVICE COUNTER

Columbus, OH · On-site

  • Retirement

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have ...

Progressive Auto Group

Parts Counter Associate

Massillon, OH · On-site

$14.75 - $19.50/hr

Progressive Auto Group seeks a Full Time Parts Counter Sales Associate for our Massillon, Ohio ... Communicate with customers when a Back Order will occur and offer alternatives * Determine ...

Progressive Auto Group

Parts Counter Associate

Massillon, OH · On-site

$14.75 - $19.25/hr

Progressive Auto Group seeks a Full Time Parts Counter Sales Associate for our Massillon, Ohio ... Communicate with customers when a Back Order will occur and offer alternatives * Determine ...

Famous Supply

Counter/Will Call Associate

Fremont, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role, you help contractor customers quickly get the materials they need so they can return to their jobs, including fulfilling and preparing orders for the Express Will Call Counter. Primary ...

Von Maur

CUSTOMER SERVICE COUNTER

Columbus, OH · On-site

  • Retirement

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

CT Power

Parts Counter Associate

Hamilton, OH · On-site

$15.25 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Parts Counter Associate is directly responsible to process and locate unit parts for internal and external customers. Verify part numbers in the appropriate books via electronic records to ensure ...

CT Power

Parts Counter Associate

Fairfield, OH

$15.25 - $20/hr

Parts Counter Associate isdirectly responsible to process and locate unit parts for internal and external customers. Verify part numbers in the appropriate books via electronic records to ensure ...

Stoops Freightliner

Parts Counter Associate - 2nd Shift

Lima, OH · On-site

$15.75 - $20.50/hr

  • Retirement

The Parts Counter Associate serves as the primary point of contact for customers and technicians seeking parts for vehicles and equipment. This role is responsible for identifying and sourcing parts ...

Zanesville Auto Group

Automotive Parts Associate

Dover, OH · On-site

$15 - $20/hr

  • Medical

  • Retirement

Due to expansion and growth, we are seeking a parts associate with experience in the industry or ... This position is responsible for customer counter sales, billing repair orders, shipping and ...

Zanesville Auto Group

Automotive Parts Associate

Dover, OH

$15 - $20/hr

  • Medical

  • Retirement

Due to expansion and growth, we are seeking a parts associate with experience in the industry or ... This position is responsible for customer counter sales, billing repair orders, shipping and ...

Zanesville Auto Group

Automotive Parts Associate

Dover, OH

$14.50 - $19.50/hr

  • Medical

  • Retirement

Due to expansion and growth, we are seeking a parts associate with experience in the industry or ... This position is responsible for customer counter sales, billing repair orders, shipping and ...

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Showing results 1-20

All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Ohio

Customer Counter Associate information

See Ohio salary details

$8

$17

$57

How much do customer counter associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer counter associate in Ohio is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $11.63 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities in Ohio are hiring for Customer Counter Associate jobs?

Cities in Ohio with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

CUSTOMER SERVICE COUNTER

Von Maur

Columbus, OH • On-site

Other

Retirement

Re-posted 24 days ago

Von Maur rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description

Customer Service Counter Associate

As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.

What You'll Do:
  • Own the customer experience – greet people sincerely, be friendly and thank every customer
  • Answer a multi-line telephone – assist customers or direct them to the appropriate area
  • Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
  • Prepare, box, and wrap customer purchases and online orders for shipment
  • Calculate service counter and store cash work - prepare bank deposits
  • Maintain a clean and organized department
  • Be available to work on-site for day, evening, and weekend shifts
What You Can Expect:

We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

  • Competitive wages
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote from within philosophy - creates endless career opportunities!
About Us:

Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.

What Von Maur employees say

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