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Customer Counter Associate Jobs (NOW HIRING)

Von Maur

CUSTOMER SERVICE COUNTER

West Des Moines, IA · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

Von Maur

CUSTOMER SERVICE COUNTER

Kentwood, MI · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

Crosstown Plumbing

Counter Associate

East Orange, NJ · On-site

$23 - $28/hr

We are hiring a dependable, friendly counter sales associate to join our expanding team ... This role is responsible for assisting customers and clients with the sales process by taking ...

Von Maur

CUSTOMER SERVICE COUNTER

Bethel Park, PA · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

Von Maur

CUSTOMER SERVICE COUNTER

Columbus, OH · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

Parts Authority

Counter Associate (Retail)

Vancouver, WA · On-site

$16.75 - $22.50/hr

To succeed as an Counter Associate (Retail), you must be able to build and maintain productive ... Become familiar with customers and their needs * Locate parts that are difficult to find and ...

Von Maur

CUSTOMER SERVICE COUNTER

Wichita, KS · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

Von Maur

CUSTOMER SERVICE COUNTER

Louisville, KY · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

Von Maur

CUSTOMER SERVICE COUNTER

Livonia, MI · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

Von Maur

CUSTOMER SERVICE COUNTER

Coralville, IA · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several ...

Fargo Rentall

Equipment Rental Counter

Fargo, ND · On-site

As an Equipment Rental Counter Associate, you will play a pivotal role in assisting customers with their equipment rental needs while providing exceptional customer service. Responsibilities ...

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Customer Counter Associate information

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$9

$18

$60

How much do customer counter associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer counter associate in the United States is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $18.75 per hour, depending on experience, location, and employer.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities are hiring for Customer Counter Associate jobs?

Cities with the most Customer Counter Associate job openings:

Who are the top companies hiring for Customer Counter Associate jobs?

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What states have the most Customer Counter Associate jobs?

States with the most job openings for Customer Counter Associate jobs include:

Customer Counter Associate jobs near you

Equipment Rental Counter Associate

BUTTREY RENTAL SERVICE

Westmont, IL • On-site

Full-time

Re-posted 23 days ago

Job description



EQUIPMENT RENTAL COUNTER ASSOCIATE 

JOB DUTIES:
  • Counter Associate will assist rental customers in a polite, friendly, and professional manner whether in person or on the phone
  • Ask customer questions to determine their rental needs and recommend proper equipment - Provide alternative suggestions if appropriate
  • Prepare rental forms and contracts by obtaining customer signature and other information as required
  • Explain rental fees and provide information about rented items such as operation of equipment and safety features
  • Answer telephone and receive orders by phone
  • Resolve customer problems and answer questions
  • Schedule equipment delivery and pickups and assist customer with the loading and unloading of equipment when necessary
  • Daily audits of open contracts and call overdue rentals
TECHNICAL SKILLS:
  • Complete rental transactions on Point of Rental software and perform basic tasks including, checking equipment rates and availability, creating rental quotes, reserving equipment, opening/closing rental contracts, scheduling equipment deliveries/pickups, emailing quotes/reservations/contracts to customers
  • Periodically update and review company website for accuracy and messaging
OTHER TASKS AND RESPONSIBILITIES:
  • Clean showroom floor and equipment - Arrange showroom displays - Keep shelves organized, stocked and clean
  • Report safety violations to supervisor
  • Adhere to all company policies, procedures, rules, and regulations in written or verbal form
  • Comply with government safety requirements and other regulations and security in store
  • Attend department, store, and safety meetings
  • Perform other duties as requested
WORKING CONDITIONS:
  • Must be able to sit or stand for long periods of time
  • The job requires constant interaction with the public
  • May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene, and cleaning solvents
  • Most work will be indoors with limited exposure to outside elements
  • Some Saturday work required
EDUCATION, SKILLS & REQUIREMENTS:
  • A high school diploma or equivalent GED is preferred but not required
  • Bilingual preferred
  • Must be able to lift/move approximately 50-70 lbs.
  • Customer service aptitude
  • Strong telephone skills
  • Effective written and oral communication skills
  • Valid driver’s license and clean driving record
  • Equipment rental industry experience preferred
  • Point of Rental software experience preferred
  • Experience as sales representative, rental counter sales representative, auto parts sales representative, equipment dispatcher, truck dispatcher, construction foreman, or similar role preferred
PAY FREQUENCY:
  • Paid biweekly
SCHEDULE:
  • Day shift: 7am-5pm
  • Open: Monday-Saturday
  • Overtime available