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Customer Counter Associate Jobs in Idaho (NOW HIRING)

NAPA Auto Parts

Counter Sales Associate

Boise, ID · On-site

$16/hr

The Counter Sales Associate acts as the primary point of contact for NAPA's retail and wholesale customers. A person in this position is responsible for ensuring sales by determining customers' needs ...

NAPA Auto Parts

Counter Sales Associate

Burley, ID · On-site

$16/hr

The Counter Sales Associate acts as the primary point of contact for NAPA's retail and wholesale customers. A person in this position is responsible for ensuring sales by determining customers' needs ...

NAPA Auto Parts

Counter Sales Associate

Boise, ID · On-site

$16/hr

The Counter Sales Associate acts as the primary point of contact for NAPA's retail and wholesale ... Greet customers and demonstrate ability to quickly understand needs. * Secure correct parts and ...

NAPA Auto Parts

Counter Sales Associate

Burley, ID · On-site

$16/hr

The Counter Sales Associate acts as the primary point of contact for NAPA's retail and wholesale ... Greet customers and demonstrate ability to quickly understand needs. * Secure correct parts and ...

Genuine Parts Company

Store Counter Sales

Post Falls, ID · On-site

$16 - $20.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

PACE Supply

Counter Sales

Twin Falls, ID

$14.75 - $18.25/hr

OverviewAre you passionate about delivering outstanding customer service and love solving problems ... As a Counter Sales Representative, you'll be the friendly, knowledgeable face of our team ...

Smith's Food and Drug

STAFF PHARMACIST

Burley, ID

$54.75 - $64.25/hr

Create an outstanding customer experience and inspire associates to deliver excellent customer ... work counters, shelves, floors and the customer counter to present a professional, sanitary ...

MFCP INC

Industrial Counter Sales

Meridian, ID

$20 - $25/hr

Industrial Counter Sales is responsible for supporting all aspects of the branch operations from ... Ship products utilizing various methods from national carriers to customer vehicles. * Assist with ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Idaho

Customer Counter Associate information

See Idaho salary details

$8

$17

$56

How much do customer counter associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer counter associate in Idaho is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $17.64 per hour, depending on experience, location, and employer.

How to become an Amazon customer service associate?

To become an Amazon customer service associate, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to use customer service software. The application process involves submitting an online application, completing assessments, and participating in interviews. Prior experience in customer service can be beneficial, and roles often require availability for flexible shifts, including evenings and weekends.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Call Center Director, or Customer Experience Director tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, extensive experience, and sometimes specialized certifications, and they involve overseeing large teams or strategic planning within organizations.

What are the key skills and qualifications needed to thrive as a Customer Counter Associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are Customer Counter Associates?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What is a customer store associate?

A customer store associate is an employee who assists customers in retail stores by providing product information, answering questions, and helping with purchases. They often handle transactions at the cash register and maintain the sales floor, requiring good communication and customer service skills.

What are some common challenges faced by Customer Counter Associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What is the work of a customer associate?

A customer counter associate is responsible for assisting customers, answering questions, processing transactions, and providing excellent service at a retail or service counter. They often handle cash, operate point-of-sale systems, and maintain a clean, organized environment to ensure a positive customer experience.
What cities in Idaho are hiring for Customer Counter Associate jobs? Cities in Idaho with the most Customer Counter Associate job openings:
Customer Counter Associate jobs near you

Parts Counter II- Larry H. Miller Subaru Boise

asburyauto

Boise, ID

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Parts Counter Assoicate, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. Does this sound like you? Apply now!

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
  • Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
  • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
  • Pull and fill orders from stock
  • Notify  parts manager of out-of-stock parts or shop materials that need immediate attention
  • Notify all necessary parties when special ordered parts have been received
  • Pull orders and ensure sure all parts are tagged with customer names and job number
  • Follow department policy and instructions on the special ordering of parts, plus S.O. aging
  • Follow up on back-ordered parts and replenishes assigned inventory daily
  • Maintain a prompt, efficient and timely flow of paperwork
  • Makes sure all internal requests for parts are billed on service repair order
  • Verifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Receive payment from retail customers or obtain credit authorization
  • Assist outside sales representatives with their orders
  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong computer & phone skills is required (Internet, MS Outlook)
  • Proficient in CDK is a plus!
  • Degree in automotive technology or military equivalent experience
  • Bi-lingual is always a plus!
  • Must be at least eighteen years of age
  • Must have a valid Driver’s License
  • Must be able to pass pre-employment screen (background and drug test)

Company Benefits:

Pay and Recognition:

  • Semi Monthly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

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