Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
20 Von Maur Customer Counter Associate Jobs Hiring Near You
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Greenwood, IN · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Greenwood, IN · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Fargo, ND · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Fargo, ND · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Coralville, IA · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Coralville, IA · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Ann Arbor, MI · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Ann Arbor, MI · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Wichita, KS · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Wichita, KS · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Louisville, KY · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Louisville, KY · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Brookfield, WI · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Brookfield, WI · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Madison, WI · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Madison, WI · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
New
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
New
CUSTOMER SERVICE COUNTER
Grand Rapids, MI · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Grand Rapids, MI · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Columbus, OH · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Columbus, OH · On-site
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Forsyth, IL · On-site
$16 - $18/hr
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Forsyth, IL · On-site
$16 - $18/hr
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Glenview, IL · On-site
$16 - $18/hr
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Glenview, IL · On-site
$16 - $18/hr
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Eden Prairie, MN · On-site
$17 - $19/hr
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Eden Prairie, MN · On-site
$17 - $19/hr
Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... About Us: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Columbus, OH · On-site
As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... ABOUT US: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Columbus, OH · On-site
As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... ABOUT US: Von Maur's reputation as a company is directly tied to our legendary customer service.
Develop service counter associate's skills * Assess associate performance and provide feedback to improve the quality of customer service and Von Maur store services * Develop and implement solutions ...
Develop service counter associate's skills * Assess associate performance and provide feedback to improve the quality of customer service and Von Maur store services * Develop and implement solutions ...
CUSTOMER SERVICE COUNTER
Greenwood, IN · On-site
As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... ABOUT US: Von Maur's reputation as a company is directly tied to our legendary customer service.
CUSTOMER SERVICE COUNTER
Greenwood, IN · On-site
As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... ABOUT US: Von Maur's reputation as a company is directly tied to our legendary customer service.
Von Maur Jobs Information
What is it like to work at Von Maur?
Von Maur is known for its family-owned heritage and commitment to community involvement, fostering a culture that values long-term relationships and personalized service.
The company operates as a department store chain with a strong focus on customer experience, offering a wide range of products and services in a welcoming and upscale shopping environment. Von Maur's team structure emphasizes collaboration and teamwork, with opportunities for professional growth and development.
Working at Von Maur may appeal to individuals who value a dynamic and supportive work environment, opportunities for advancement, and a company that prioritizes community involvement and customer satisfaction.
The company operates as a department store chain with a strong focus on customer experience, offering a wide range of products and services in a welcoming and upscale shopping environment. Von Maur's team structure emphasizes collaboration and teamwork, with opportunities for professional growth and development.
Working at Von Maur may appeal to individuals who value a dynamic and supportive work environment, opportunities for advancement, and a company that prioritizes community involvement and customer satisfaction.
What makes Von Maur an attractive place to work?
Von Maur is a family-owned department store chain with a long history of commitment to customer service and community involvement, positioning itself as a trusted and reliable retail partner. The company offers a stable work environment with opportunities for career growth and professional development, as well as a collaborative workplace culture that values teamwork and employee engagement. By joining Von Maur, job seekers can contribute to the company's mission of providing exceptional customer experiences and enjoy opportunities for advancement and skill-building in a supportive and inclusive work environment.
Do workers at Von Maur get paid breaks?
Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.
65% of people say they don’t get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.
Does Von Maur pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.
At Von Maur, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and August 2026.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and August 2026.
Are part-time workers able to get health insurance from Von Maur?
Only some people who work part-time can get health insurance.
67% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between November 2024 and February 2025.
67% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between November 2024 and February 2025.
Do part-time workers get paid time off at Von Maur?
Most people who work part-time don’t get paid time off.
71% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between May 2025 and February 2026.
71% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between May 2025 and February 2026.
Is the health insurance from Von Maur affordable enough for their workers?
Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between March 2025 and July 2026.
91% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Von Maur?
Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and August 2026.
80% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.
- 17% of people with changing schedules find out their shifts one week or less ahead of time.
- 69% of people with changing schedules find out their shifts two weeks ahead of time.
- 15% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.
Do workers at Von Maur worry about hours?
Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.
77% of people report they don’t worry about getting enough hours.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.
Do Von Maur workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
49% report that they don’t have enough control over which shifts they work.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it for Von Maur workers to change shifts?
Some people find it hard to change shifts.
61% of people report that it’s hard to change shifts if they need to.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.
61% of people report that it’s hard to change shifts if they need to.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it to get time off at Von Maur?
Some people find it hard to get time off.
45% of people report it’s hard to get time off.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.
45% of people report it’s hard to get time off.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.
Do Von Maur managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
Do jobs at Von Maur spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it to take sick days at Von Maur?
Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.
Is a Von Maur job good for students?
Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
73% of students report this is a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
Is working at Von Maur good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
57% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.
57% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Von Maur feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Von Maur get to take their breaks without interruption?
Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.
76% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.
Is it stressful to work at Von Maur?
Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
64% of people say they often feel stressed out at work.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Von Maur enjoy their jobs?
Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.
34% of people report they don’t enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Von Maur recommend working with their team?
Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people get enough training when they start at Von Maur?
Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.
44% of people report they didn’t get enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people get support to advance at Von Maur?
Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people think Von Maur’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.
Do workers feel well informed about how Von Maur is doing?
Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.
What are the most popular jobs at Von Maur?
What are the most popular categories at Von Maur?
Von Maur rating
6.2
Based on 59 frontline employees who took The Breakroom Quiz
8th of 21 rated department stores
Job description
Customer Service Counter Associate
As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.
What You'll Do:- Own the customer experience – greet people sincerely, be friendly and thank every customer
- Answer a multi-line telephone – assist customers or direct them to the appropriate area
- Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
- Prepare, box, and wrap customer purchases and online orders for shipment
- Calculate service counter and store cash work - prepare bank deposits
- Maintain a clean and organized department
- Be available to work on-site for day, evening, and weekend shifts
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote from within philosophy - creates endless career opportunities!
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.