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Customer Counter Associate Jobs in Norfolk, VA (NOW HIRING)

Barton Ford

Parts Counter Associate

Suffolk, VA · On-site

$17 - $25/hr

Parts Counter Person Location: Barton Ford, Suffolk, VA Company Overview: Since 1991, Barton Ford ... Key Responsibilities: * Assist customers in identifying and purchasing the correct parts and ...

New

VAMAC, Inc.

Counter Sales

Norfolk, VA · On-site

$20/hr

Continued Career Growth and Development Opportunities A Day in the Life of a Counter Sales Associate: * Providing exceptional service to customers at the counter and over the phone through accurate ...

Vamac

Counter Sales

Norfolk, VA · On-site

$20/hr

Continued Career Growth and Development Opportunities A Day in the Life of a Counter Sales Associate: * Providing exceptional service to customers at the counter and over the phone through accurate ...

VAMAC, Inc.

Counter Sales

Norfolk, VA · On-site

$20/hr

... Associate:Providing exceptional service to customers at the counter and over the phone through accurate order entryIncreasing sales and average order size by means of cross-selling, up-selling, add ...

Kroger

Staff Pharmacist

Hampton, VA · On-site

$52 - $61.25/hr

... inspire associates to deliver excellent customer service. Establish and maintain a safe, clean ... work counters, shelves, floors and the customer counter to present a professional, sanitary ...

Genuine Parts Company

Store Counter Sales

Chesapeake, VA · On-site

$17/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Kroger

Staff Pharmacist

Chesapeake, VA · On-site

$54.50 - $64/hr

... inspire associates to deliver excellent customer service. Establish and maintain a safe, clean ... work counters, shelves, floors and the customer counter to present a professional, sanitary ...

Variety Stores LLC

Customer Service Associate

Chesapeake, VA · On-site

$12.75 - $17.50/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance ... In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other ...

Roses Discount Stores

Customer Service Associate

Chesapeake, VA · On-site

$12.75 - $17.50/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance ... In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other ...

Harris Teeter

Full Time Floater Pharmacist (Mod Hrs)

Norfolk, VA · On-site

$56.25 - $67.75/hr

... associates and outside vendors * Comply with all corporate mandated controlled substance operating ... Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter ...

RETAIL

Full Time Floater Pharmacist (Mod Hrs)

Princess Anne, VA · On-site

$48.50 - $58.25/hr

... associates and outside vendors * Comply with all corporate mandated controlled substance operating ... Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter ...

Royal Farms

Customer Service Associate

Virginia Beach, VA · On-site

$17 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team ... counter. * Handle customer fuel transactions and monitor fuel court activity; stop pumps if ...

Royal Farms

Customer Service Associate

Suffolk, VA · On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team ... counter. * Handle customer fuel transactions and monitor fuel court activity; stop pumps if ...

Royal Farms

Customer Service Associate

Virginia Beach, VA · On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team ... counter. * Handle customer fuel transactions and monitor fuel court activity; stop pumps if ...

Royal Farms

Customer Service Associate

Yorktown, VA · On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team ... counter. * Handle customer fuel transactions and monitor fuel court activity; stop pumps if ...

Royal Farms

Customer Service Associate

Suffolk, VA · On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team ... counter. * Handle customer fuel transactions and monitor fuel court activity; stop pumps if ...

Royal Farms

Customer Service Associate

Carrollton, VA · On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team ... counter. * Handle customer fuel transactions and monitor fuel court activity; stop pumps if ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Norfolk, VA

Customer Counter Associate information

See Norfolk, VA salary details

$8

$17

$58

How much do customer counter associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer counter associate in Norfolk, VA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $18.12 per hour, depending on experience, location, and employer.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Norfolk, VA are hiring for Customer Counter Associate jobs?

Cities near Norfolk, VA with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Parts Counter Associate

Barton Ford

Suffolk, VA • On-site

$17 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Job Title: Parts Counter Person Location: Barton Ford, Suffolk, VA

Company Overview:

Since 1991, Barton Ford has proudly served Suffolk, Smithfield, Chesapeake, Franklin, Gates County, and the greater Hampton Roads area. As a family-owned and managed dealership, we are committed to conducting business with integrity and honesty. Our highly tenured staff reflects our dedication to treating employees and customers with respect and care. We are currently seeking an experienced Parts Counter Person to join the team.

Key Responsibilities:

  • Assist customers in identifying and purchasing the correct parts and accessories.
  • Process orders and handle returns efficiently.
  • Maintain organized inventory and assist with stock management.
  • Provide technical support and advice regarding parts compatibility.
  • Collaborate with service technicians to fulfill parts requests.
  • Manage requests and distribution of parts to internal, retail, and wholesale customers.
  • Ensure timely ordering and stocking of parts in collaboration with the Parts Manager.
  • Handle customer complaints courteously and professionally.
  • Keep up to date on manufacturer warranty policies and return procedures.
  • Implement and comply with safety regulations.
  • Accurately price parts and accessories using the correct pricing sources.

Qualifications:

  • Experience: 3+ years in an automotive parts counter position preferred; 1 year required. Previous experience in automotive retail or dealership environments is a plus.
  • Education: High school diploma or equivalent required; automotive-related coursework or certification is a plus.
  • Automotive Knowledge: Basic understanding of automotive systems and parts; familiarity with Ford parts preferred.
  • Customer Service Skills: Strong interpersonal skills to effectively assist customers and resolve issues.
  • Organizational Skills: Ability to manage inventory, maintain accurate records, and process orders efficiently.
  • Multitasking Ability: Capable of handling multiple customers and tasks under pressure.
  • Technical Proficiency: Experience with point-of-sale systems and inventory management software; familiarity with Reynolds and Reynolds software is a plus.
  • Teamwork and Communication: Strong collaboration skills to work effectively with other departments.
  • Bilingual: Being bilingual is a plus but not required.
  • Physical Requirements: Ability to lift and move heavy parts without assistance. (up to 50 lbs.).
  • License/Certification: Valid driver's license and clean driving record required.

Additional Considerations:

  • Availability to work flexible hours, including Saturdays as needed.
  • Willingness to submit to a pre-employment drug screen and background check.

Compensation and Benefits:

  • Pay: Depending on experience.
  • Benefits Include:
    • 401(k) with matching
    • Dental, health, and vision insurance
    • Employee assistance program
    • Flexible spending account
    • Life insurance
    • Paid time off
    • Professional development assistance
    • Bonus opportunities

Schedule:

  • Full-time, Monday to Friday, with Saturdays as needed.

If you are a person of integrity and character, with the necessary background and experience, we encourage you to apply for and become a valued member of the Barton Ford team.