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Counter Sales Associate Jobs (NOW HIRING)

NORTHEASTERN SUPPLY INC

Counter Sales Associate

Bel Air, MD · On-site

$17.50 - $26.50/hr

Counter Sales Associate Full-Time | Branch $17.50 - $26.50 / hr Hourly Pay Range Reports To: Branch Manager DEPARTMENT Counter Sales EXPERIENCE Experience Preferred BENEFITS ELIGIBLE AFTER 45 Days of ...

NORTHEASTERN SUPPLY INC

Counter Sales Associate

Carlisle, PA · On-site

$17.50 - $26.50/hr

Counter Sales Associate Full-Time | Branch $17.50 - $26.50 / hr Hourly Pay Range Reports To: Branch Manager DEPARTMENT Counter Sales EXPERIENCE Experience Preferred BENEFITS ELIGIBLE AFTER 45 Days of ...

Johnstone Supply

Counter Sales Associate

Alexandria, VA · On-site

$15.50 - $19.50/hr

Johnstone Supply is seeking a passionate Counter Sales Associate to join our team full-time in Alexandria, VA. With competitive pay and great benefits and perks such as medical, prescription, dental ...

Johnstone Supply

Counter Sales Associate

Rochester, NY · On-site

$21 - $26/hr

Johnstone Supply is seeking a driven full-time Counter Sales Associate to join our thriving team in Rochester, NY! With competitive compensation of $21.00 to $26.00, depending on experience and ...

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How much do counter sales associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for counter sales associate in the United States is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges a Counter Sales Associate faces when managing high customer volumes?

Counter Sales Associates often experience busy periods where they must assist multiple customers simultaneously while maintaining accuracy in sales transactions and inventory tracking. Managing long lines, addressing customer inquiries efficiently, and staying organized under pressure are key challenges. Success in this role requires strong multitasking abilities, effective communication, and a positive attitude to ensure each customer receives prompt and helpful service, even during peak times.

What are the key skills and qualifications needed to thrive as a Counter Sales Associate, and why are they important?

To thrive as a Counter Sales Associate, you need strong product knowledge, customer service expertise, and basic math skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help you build rapport with customers and resolve issues efficiently. These skills are crucial for delivering a positive customer experience, maximizing sales, and ensuring accurate transactions.

What are Counter Sales Associates?

Counter Sales Associates are retail professionals who assist customers at a sales counter, helping them select and purchase products or services. They handle customer inquiries, process transactions, and may also be responsible for restocking shelves and keeping the sales area organized. Strong communication and customer service skills are essential for this role, as associates often serve as the primary point of contact between customers and the business. In some industries, such as auto parts or building supplies, Counter Sales Associates may also offer product advice or technical support.
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Counter Sales Associate jobs near you
Infographic showing various Counter Sales Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,859 per year, or $17.7 per hour.

Parts Counter Sales Associate

Kirby-Smith Machinery, Inc. - Ft. Worth, TX

Fort Worth, TX

$14 - $17.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Parts Counter Sales Associate Benefits

  • Above-Average Industry Pay
  • Comprehensive Benefits Package (including Medical/Dental/Vision)
  • 401K Plan with Company Match
  • Generous PTO Package/Paid Holidays
  • Short/Long Term Disability
  • Growth Opportunities 
  • Paid Training
  • Family-owned and Operated
  • Health and Wellness

Additional Parts Counter Sales Associate Benefits

  • Incentive Program 
  • Uniforms provided

Parts Counter Sales Associate Position Purpose

Responsible for facilitating parts orders from internal and external customers by managing inbound and outbound communications with timely follow-up, driving customer satisfaction, creating lifetime relationships, delivering consistent results, and being an indispensable resource. 

 Parts Counter Sales Associate Essential Functions

  • Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
  • Greets customers as they enter the branch
  • Promptly answers incoming phone calls in a professional manner
  • Processes parts orders from all methods of communication
  • Maintains accurate records of customer transactions in the computer system
  • Follows up on vendor back orders and processes vendor invoices promptly
  • Follows up on vendor part returns to ensure credit is received
  • Promotes continuous employee and customer satisfaction to achieve unparalleled customer service
  • Maintains a good understanding of all product lines supported
  • Reads and understands parts manuals, serial number breaks, parts substitutions, campaigns, etc.
  • Exhibits professional demeanor in dress, speech, and behavior
  • Follows up with customers regarding order status and back-order fulfillment.
  • Maintains a clean and presentable workspace by keeping up with general housekeeping daily
  • Provides occasional assistance with parts deliveries as needed, ensuring timely and accurate delivery
  • Ensures consistent and reliable on-site attendance
  • Performs other job-related duties as assigned

Parts Counter Sales Associate Minimum Qualifications

  • High School Diploma or Equivalent
  • One (1) year of parts experience, preferably in the heavy equipment or related industry
  • Must possess a valid driver's license and maintain an acceptable driving record
  • Ability to speak, read, and write in English
  • Excellent verbal and written communication skills
  • Must possess basic knowledge and understanding of construction equipment and operating systems, such as hydraulic and electrical systems

Parts Counter Sales Associate Physical Requirements

  • Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
  • Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
  • Physical ability to stand and walk throughout the workday
  • Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition

This position is considered a safety-sensitive position. 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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