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Counter Sales Associate Jobs (NOW HIRING)

Johnstone Supply

Counter Sales Associate

Alexandria, VA · On-site

$15.50 - $19.50/hr

Johnstone Supply is seeking a passionate Counter Sales Associate to join our team full-time in Alexandria, VA. With competitive pay and great benefits and perks such as medical, prescription, dental ...

Johnstone Supply

Counter Sales Associate

Rochester, NY · On-site

$21 - $26/hr

Johnstone Supply is seeking a passionate Counter Sales Associate to join our team full-time in Rochester, NY. With competitive pay of $21.00 to $26.00, depending on experience and great benefits and ...

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How much do counter sales associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter sales associate in the United States is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges a counter sales associate faces when managing high customer volumes?

Counter Sales Associates often experience busy periods where they must assist multiple customers simultaneously while maintaining accuracy in sales transactions and inventory tracking. Managing long lines, addressing customer inquiries efficiently, and staying organized under pressure are key challenges. Success in this role requires strong multitasking abilities, effective communication, and a positive attitude to ensure each customer receives prompt and helpful service, even during peak times.

What are the key skills and qualifications needed to thrive as a counter sales associate, and why are they important?

To thrive as a Counter Sales Associate, you need strong product knowledge, customer service expertise, and basic math skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help you build rapport with customers and resolve issues efficiently. These skills are crucial for delivering a positive customer experience, maximizing sales, and ensuring accurate transactions.

What is a counter sales associate?

Counter Sales Associates are retail professionals who assist customers at a sales counter, helping them select and purchase products or services. They handle customer inquiries, process transactions, and may also be responsible for restocking shelves and keeping the sales area organized. Strong communication and customer service skills are essential for this role, as associates often serve as the primary point of contact between customers and the business. In some industries, such as auto parts or building supplies, Counter Sales Associates may also offer product advice or technical support.
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Counter Sales Associate jobs near you
Infographic showing various Counter Sales Associate job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,859 per year, or $17.7 per hour.

Counter Sales Associate

NORTHEASTERN SUPPLY INC

Front Royal, VA • On-site

$17.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Northeastern Supply rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

192nd of 416 rated retail wholesalers

Job description

Counter Sales Associate

Full-Time  |  Branch

$17.50 – $26.50 / hr

Hourly Pay Range

Reports To:

Branch Manager

DEPARTMENT

Counter Sales

EXPERIENCE

Experience Preferred

BENEFITS ELIGIBLE AFTER

45 Days of Employment

ROLE OVERVIEW

The Counter Sales Associate drives sales and customer satisfaction by assisting walk-in and telephone customers with product selection and order fulfillment. This role leverages technical knowledge to solve customer needs and build lasting relationships.

CORE RESPONSIBILITIES

Order Fulfillment & Inventory

  • Pull, fill, pack, and set up orders for delivery or pickup; track order status at all times
  • Receive shipments, log into inventory, conduct audits, and process returns accurately

Customer Service

  • Assist counter and phone customers with orders, product info, pricing, and availability
  • Greet all customers professionally; resolve issues promptly or escalate as needed
  • Maintain a clean, organized counter and product display area

Sales & Product Knowledge

  • Upsell complementary products and convert requests to stocked brands where appropriate
  • Maintain deep product and industry knowledge; follow company pricing and credit guidelines
  • Assess customer needs to determine appropriate service level or escalation path

Teamwork & Standards

  • Build customer relationships; adapt approach to different customer types and needs
  • Collaborate with team, share best practices, and support a positive work environment
  • Follow all company procedures, policies, and Employee Handbook requirements
  • Other duties as assigned

Summary

QUALIFICATIONS

  • High school diploma or GED required
  • Product, applications, or wholesale distribution experience preferred
  • Ability to lift up to 75 lbs. and stand for up to 8 hours daily
  • Able to stoop, bend, and reach inventory; work in indoor and outdoor environments

BENEFITS

Eligible to enroll on the 1st of the month following 45 days of employment:

  •   Medical, Dental & Vision
  •   Short & Long-Term Disability
  •   Life Insurance
  •   Flexible Spending Account (FSA)
  •   Telehealth
  •   Gym Reimbursement
  •   401(k) with Company Match
  •   Free Surgery & Imaging Program*
  •   Free Medications*
  •   Delta Perks — Local Discounts
  •   Discount Hub
  •   Coverage available for families

* Free Surgery & Imaging and Free Medications programs are subject to eligibility and program terms.

Additional duties may be assigned as needed. We are an equal opportunity employer.

What Northeastern Supply employees say

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