Contractual Revenue Operations Jobs (NOW HIRING)

Logistics Revenue Operations and Billing Management

• Oversee day-to-day logistics revenue operations, including client billing, invoice review, payment posting coordination, collections follow-up, settlements, and account reconciliation.
• Ensure billing and revenue workflows accurately reflect Statim Logistics service levels, route structures, pricing rules, driver pay inputs, client requirements, and applicable contractual terms.
• Partner with Finance, Operations, Dispatch, Implementation, and Client Services to resolve billing discrepancies, improve revenue accuracy, and support timely cash collections.

TMS, Client Portal, and Revenue System Oversight

• Oversee and support TMS and client-facing platform configurations that impact billing, pricing, settlements, route setup, recurring orders, account provisioning, and operational reporting.
• Help establish and maintain controls around client and driver account creation, service level definitions, submission naming conventions, automation scripts, and workflow changes.
• Serve as a business owner or key stakeholder for logistics system enhancements, integrations, automation initiatives, and process changes that affect revenue operations.

Pricing, Pay, Margin, and Revenue Integrity

• Track and report key logistics revenue metrics, including billing turnaround times, invoice accuracy, accounts receivable, collection performance, settlement accuracy, pricing/pay discrepancies, and route margin performance.
• Analyze TMS, billing, settlement, and operational data to identify trends, revenue leakage, margin issues, recurring errors, and opportunities to improve accuracy and efficiency.
• Support structured pricing and driver pay update procedures, including approval checkpoints, audit documentation, and validation against client agreements and internal margin expectations.

Compliance, Controls, and Process Improvement

• Maintain procedures and controls that support accurate logistics billing, TMS data integrity, route and pricing documentation, contractor pay accuracy, compliance workflows, and audit readiness.
• Identify and implement process improvements to reduce manual work, prevent recurring billing or settlement errors, and standardize revenue operations workflows across the logistics business line.
• Support automation initiatives, reporting dashboards, and workflow changes that improve visibility into billing accuracy, pay/charge data, collections, route profitability, and operational performance.

Cross-Functional Collaboration

• Collaborate with Finance, Operations, Dispatch, Client Services, Implementation, IT, Compliance, and other departments to improve logistics revenue outcomes and resolve escalated billing, settlement, pricing, or system issues.
• Serve as a subject matter resource for logistics revenue operations, TMS workflows, client portal processes, pricing/pay configuration, billing requirements, and related reporting questions.
• Support new client and business line implementations by ensuring route structures, pricing models, client account setup, submission details, billing workflows, reporting needs, and reimbursement processes are defined and operationalized.

• Bachelor’s degree in healthcare administration, business administration, finance, accounting, or a related field preferred; equivalent experience may be considered.
• 5+ years of progressive experience in healthcare revenue cycle, medical billing, claims, collections, payer reimbursement, or related operations.
• Prior leadership or supervisory experience within a billing, accounts receivable, revenue cycle, or healthcare finance function preferred.
• Strong understanding of logistics revenue operations, including billing, collections, settlements, route and pricing configuration, driver pay inputs, account reconciliation, and related workflow controls.
• Experience working with transportation management systems (TMS), client or payer portals, billing systems, electronic workflow tools, and reporting platforms; logistics operations experience strongly preferred.
• Demonstrated ability to analyze data, interpret revenue cycle metrics, identify trends, and implement process improvements.
• High attention to detail and commitment to accuracy, compliance, confidentiality, and timely follow-through.
• Strong organizational, problem-solving, communication, and stakeholder management skills.
• Proficiency with Microsoft Excel and comfort using data-driven tools to monitor performance and support decision-making.

• Ability to work under the stress of meeting many requests and deadlines that sometimes conflict.
• Ability to communicate clearly and professionally with internal teams, payers, clients, and other stakeholders.
• Ability to organize, prepare, analyze, and interpret revenue cycle data to identify and solve problems.
• Ability to lead process improvement efforts and support change management across revenue cycle workflows.
• Considerable knowledge of healthcare billing processes, payer requirements, reimbursement practices, and revenue cycle performance standards.
• Ability to excel in a fast paced, dynamic environment.