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Director Of Operations Hospitality Jobs (NOW HIRING)

Concord Hospitality

Director of Operations

Miami, FL · On-site

Description Concord Hospitality is seeking a dedicated and dynamic Director of Operations to oversee all facets of hotel operations. Partnering closely with the General Manager, this role drives ...

Concord Hospitality

Director of Operations

Miami, FL · On-site

Concord Hospitality is seeking a dedicated and dynamic Director of Operations to oversee all facets of hotel operations. Partnering closely with the General Manager, this role drives property-wide ...

Museum of Ice Cream

Director of Operations

Miami, FL · On-site

You are a hospitality and experience lover that lives for connection, next level engagement, magic ... As Director of Operations, you will have a strong operational background (preferably with ...

Porto Vista Hotel

Director of Operations

San Diego, CA · On-site

Director of Operations -- Porto Vista Hotel (San Diego) Porto Vista Hotel, a boutique independent ... This is a hands-on leadership role for someone who thrives in a fast-paced hospitality environment ...

LADD, Inc. (OH)

Director of Operations

Mariemont, OH

$48K - $55K/yr

Director of Operations Full-Time | Exempt Salary: $48,000-55,000 Position Summary The Director of ... Develop operating procedures that prioritize hospitality, efficiency, and safety. * Oversee theatre ...

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Toucan Gaming

Director of Operations

Lafayette, LA · On-site

If you are enthusiastic about gaming, hospitality, and being part of something exciting, we would love to have you on board. : Director of Operations Location: Greater Lafayette, LA (Travel Required ...

Aramark

Regional Director of Operations

Houston, TX

The Regional Director of Operations is responsible for delivering strong operational performance, consistent hospitality standards, and positive client relationships across the region. The role ...

McDonald's

Director of Operations

Orange Park, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... Bachelor's degree in Business Administration, Hospitality Management, or related field (or ...

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Director Of Operations Hospitality information

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$34K

$107.7K

$179.5K

How much do director of operations hospitality jobs pay per year?

As of Jul 24, 2026, the average yearly pay for director of operations hospitality in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Operations in the hospitality industry?

A Director of Operations in hospitality often navigates challenges such as balancing guest satisfaction with operational efficiency, managing diverse teams across multiple departments, and adapting quickly to fluctuating occupancy and seasonal demands. They must also ensure compliance with health and safety regulations while controlling costs and maintaining service quality. Successful Directors typically excel at fostering collaboration between front-of-house, housekeeping, and kitchen teams to deliver seamless guest experiences.

What is a director of operations in hospitality?

A director of operations in hospitality oversees the daily functions of a hotel, restaurant, or other hospitality business, ensuring efficient service delivery and operational standards. They develop policies, manage staff, and coordinate departments to meet financial and customer satisfaction goals, often requiring leadership skills and industry experience.

What does a Director of Operations in hospitality do?

A Director of Operations in hospitality oversees the daily operations and long-term strategy of hotels, resorts, or restaurant groups. They are responsible for managing staff, ensuring excellent guest experiences, implementing operational policies, and maintaining budget controls. This role often involves coordinating with various departments, optimizing processes for efficiency, and ensuring compliance with health and safety regulations. Ultimately, they play a crucial role in achieving the business goals and maintaining high service standards within the hospitality organization.

What are the key skills and qualifications needed to thrive as a Director Of Operations in Hospitality, and why are they important?

To thrive as a Director Of Operations in Hospitality, you need extensive experience in hotel or restaurant management, a relevant degree in hospitality or business, and a proven track record of operational excellence. Familiarity with property management systems (PMS), financial reporting tools, and industry compliance standards is typically required. Exceptional leadership, problem-solving, and interpersonal skills set outstanding candidates apart in this role. These competencies are crucial to ensure smooth operations, high guest satisfaction, and profitability in a dynamic hospitality environment.

What is the difference between Director Of Operations Hospitality vs Hotel General Manager?

AspectDirector Of Operations HospitalityHotel General Manager
Primary FocusOversees multiple properties or departments, strategic planningManages daily hotel operations, guest experience
ResponsibilitiesOperational efficiency, staff management, financial oversightGuest satisfaction, staff supervision, daily operations
CredentialsExperience in hospitality management, often a degree in hospitality or businessSimilar credentials, hospitality management experience often required
Work EnvironmentCorporate offices, multiple hotel locationsOn-site at a specific hotel

The main difference is that the Director Of Operations Hospitality focuses on overseeing multiple properties or departments at a strategic level, while the Hotel General Manager manages daily operations of a single hotel to ensure guest satisfaction and smooth functioning.

What does a director of operations actually do?

A director of operations in hospitality oversees daily business activities, manages staff, ensures service quality, and implements policies to improve efficiency and guest satisfaction. They coordinate departments, develop strategies, and often use management tools to meet organizational goals.

What is the highest paid position in the hospitality industry?

In the hospitality industry, the highest paid positions are often executive roles such as Chief Operating Officer (COO) or General Manager of large hotel chains, with salaries reaching into the high six or seven figures. These roles require extensive experience, leadership skills, and often advanced certifications, overseeing multiple properties or large operations.

What is the highest paying job in hospitality management?

The highest paying roles in hospitality management include positions such as General Manager of large hotel chains, Director of Operations, and Vice President of Hospitality. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees, with salaries reaching six figures or more depending on the size and location of the organization.
More about Director Of Operations Hospitality jobs
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Director Of Operations Hospitality jobs near you
Infographic showing various Director Of Operations Hospitality job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Operations

Luxury Coastal Vacations

Carolina Beach, NC • On-site

$55K - $60K/yr

Full-time

Posted 21 days ago

Job description

Description
The Director of Operations is responsible for overseeing all on-the-ground operational functions across assigned markets. This role leads the operations team in delivering exceptional service execution, maintaining efficiency, and ensuring alignment with organizational standards and objectives. The Director of Operations serves as a key liaison between field operations, internal departments, and leadership, driving both strategy and execution within a dynamic, service-based environment.
Requirements
  • Lead and manage the daily responsibilities of Operations Specialists and field support teams.
  • Identify and implement process improvement opportunities to enhance operational efficiency and service delivery.
  • Develop, document, and enforce standardized operating procedures (SOPs) across all relevant teams.
  • Serve as an escalation point for complex operational issues or service-related concerns.
  • Coordinate and support communication between operations, guest services, and on-the-ground personnel.
  • Build and maintain strong relationships with third-party vendors and service providers.
  • Schedule and oversee property-level services and maintenance, ensuring timely and quality execution.
  • Financial Oversight: Manage budgets, reduce costs, optimize resource allocation, manage invoicing processes for billable services; monitor outstanding accounts and collections as necessary.
  • Communicate with property owners to provide updates, recommendations, and obtain approvals.
  • Collaborate with company leadership on staff training, performance initiatives, and service quality metrics.
  • Support acquisition-related integrations by managing operational onboarding and standardization.
  • Generate reports and insights to support decision-making and operational visibility.

Required Qualifications
  • Minimum of 4 years of experience in operations, hospitality, client services, or property management
  • Proven experience in team leadership and performance management
  • Strong organizational, time management, and multitasking skills
  • Excellent communication skills, both verbal and written
  • Ability to independently solve complex problems and make data-informed decisions
  • Comfortable in a fast-paced, dynamic work environment
  • Proficient with business technology and software tools; advanced Microsoft Excel skills preferred
  • Flexible schedule with availability to work weekends, holidays, or non-standard hours as needed

Preferred Qualifications
  • Experience in high-growth, multi-location service environments
  • Familiarity with vendor management and property management systems

Work Environment and Physical Requirements
  • This is a full-time, salaried role that requires in-field presence, office time, and remote coordination.
  • Must be able to sit or stand for extended periods and work on a computer.
  • Occasional travel or site visits may be required based on operational needs.
  • Variable work schedule including potential weekends or evenings, depending on business requirements.

As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. Please click on the link below to access the survey.
Culture Index Survey Link

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