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Director Of Operations Hospitality Jobs (NOW HIRING)

HRI Hospitality

Director Of Operations

Absecon, NJ · On-site

It's an ideal environment for hospitality professionals who take pride in efficiency, cleanliness, and creating a welcoming stay for every guest. The Director of Operations is responsible for ...

Workstream

$120 - $180/hr

Director of Operations NOW Hospitality Co. Reports To: Vice President, NOW Hospitality Direct Reports: General Managers Classification: Full-Time | Salaried Exempt Location: Peoria, Illinois | Multi ...

Sage Hospitality

Director of Operations

Denver, CO

We're looking for a Director of Operations , to help lead the hotel alongside our General Manager ... At Sage Hospitality Group , we don't just operate hotels, we create destinations, experiences, and ...

Sage Hospitality

Director of Operations

Denver, CO · On-site

We're looking for a Director of Operations , to help lead the hotel alongside our General Manager ... At Sage Hospitality Group , we don't just operate hotels, we create destinations, experiences, and ...

Workstream

Director of Operations

Spokane, WA · On-site

$90 - $130/hr

Director of Operations Join the Grand Opening Team at Chick-fil-A Ruby & Sinto! Be part of ... Monitor and improve speed of service, order accuracy, food quality, cleanliness, and hospitality

ATG Entertainment

Director of Operations

Manhattan, NY · On-site

$120 - $180/hr

Hospitality Operations Director LOCATION: New York, NY (with regular travel to ATG venues ... Serve as the primary point of contact for Hospitality Managers on all Hospitality operational ...

Rapport

Director of Operations

Manhattan, NY · On-site

$145K - $165K/yr

Job Summary The Director of Operations - North America Workplace Experience & Hospitality will lead the North America Rapport portfolio of 100+ associates, overseeing Welcome & Reception, Meeting ...

Aramark

Regional Director of Operations

Houston, TX · On-site

The Regional Director of Operations is responsible for delivering strong operational performance, consistent hospitality standards, and positive client relationships across the region. The role ...

Compass Group

Director of Operations

Manhattan, NY · On-site

$145K - $165K/yr

Job Summary The Director of Operations - North America Workplace Experience & Hospitality will lead the North America Rapport portfolio of 100+ associates, overseeing Welcome & Reception, Meeting ...

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Director Of Operations Hospitality information

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$34K

$107.7K

$179.5K

How much do director of operations hospitality jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director of operations hospitality in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of operations in hospitality do?

A Director of Operations in hospitality oversees the daily operations and long-term strategy of hotels, resorts, or restaurant groups. They are responsible for managing staff, ensuring excellent guest experiences, implementing operational policies, and maintaining budget controls. This role often involves coordinating with various departments, optimizing processes for efficiency, and ensuring compliance with health and safety regulations. Ultimately, they play a crucial role in achieving the business goals and maintaining high service standards within the hospitality organization.

What are the key skills and qualifications needed to thrive as a director of operations in hospitality, and why are they important?

To thrive as a Director Of Operations in Hospitality, you need extensive experience in hotel or restaurant management, a relevant degree in hospitality or business, and a proven track record of operational excellence. Familiarity with property management systems (PMS), financial reporting tools, and industry compliance standards is typically required. Exceptional leadership, problem-solving, and interpersonal skills set outstanding candidates apart in this role. These competencies are crucial to ensure smooth operations, high guest satisfaction, and profitability in a dynamic hospitality environment.

What are some common challenges faced by a director of operations in hospitality?

A Director of Operations in hospitality often navigates challenges such as balancing guest satisfaction with operational efficiency, managing diverse teams across multiple departments, and adapting quickly to fluctuating occupancy and seasonal demands. They must also ensure compliance with health and safety regulations while controlling costs and maintaining service quality. Successful Directors typically excel at fostering collaboration between front-of-house, housekeeping, and kitchen teams to deliver seamless guest experiences.

What is the difference between Director Of Operations Hospitality vs Hotel General Manager?

AspectDirector Of Operations HospitalityHotel General Manager
Primary FocusOversees multiple properties or departments, strategic planningManages daily hotel operations, guest experience
ResponsibilitiesOperational efficiency, staff management, financial oversightGuest satisfaction, staff supervision, daily operations
CredentialsExperience in hospitality management, often a degree in hospitality or businessSimilar credentials, hospitality management experience often required
Work EnvironmentCorporate offices, multiple hotel locationsOn-site at a specific hotel

The main difference is that the Director Of Operations Hospitality focuses on overseeing multiple properties or departments at a strategic level, while the Hotel General Manager manages daily operations of a single hotel to ensure guest satisfaction and smooth functioning.

Is a director of operations a high position?

A Director of Operations is a senior leadership role responsible for overseeing daily activities, strategic planning, and overall performance within an organization, often reporting to executive management. In the hospitality industry, this position is considered high-level and typically requires extensive experience, leadership skills, and industry knowledge.
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Director Of Operations Hospitality jobs near you
Infographic showing various Director Of Operations Hospitality job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Operations, Hospitality

Chick-Fil-A

Los Angeles, CA • On-site

$26/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,694 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Job description

DESCRIPTION
The Hospitality Director for is responsible for:
• Delivering a "REMARK"able experience for all FOH guests who dine in or who carryout
• Ensuring all FOH procedures align to meet Chick-fil-A's Service Requirements
• Coaching the behaviors of all FOH Team Members and leaders. Those behaviors include:
  • Living out our Core Values: To make a difference in the lives of team members, our guest, and the community.
  • Hustling, working with a sense of urgency, going all out to create surprisingly fast Speed of Service
  • Ensuring all Team Members are Attentive & Courteous: enthusiastically fulfilling the CORE 4
  • Execution of systems and vigilant attention to the organization and appearance of the FOH area that ensures a refreshingly clean environment

• Executing a Hospitality Plan for the FOH that includes:
  • A clearly defined order taking and meal delivery process (leveraging upstream order taking)
  • Creating a culture where the required 2nd Mile Service Behaviors are enacted

• Maintaining a work environment that ensures and promotes food safety
• Coaching the behaviors of all Team Members and all members of leadership in the Front of the House around Cash Management. Those behaviors include:
  • Enforcing Cash & Coupon Accountability Policy
  • Assigning one cashier per register
  • Ensuring that no one counts their own drawer
  • Treat Discounts & Giveaways (coupons/receipts like cash) - count them
  • Using swipe cards (not Leader override codes)

• Evaluating Performance of Labor Cost along the Executive Director(s) of Operations
  • Reviewing the schedule before it gets posted
  • Looking at Time Punch Variance Report (Actual vs. Scheduled Hours)
  • Review Labor Report for opportunity to improve productivity

• Monitoring behaviors on FOH that impact Food Cost. Those behaviors include:
  • Consistent recalibration around condiment verbiage
  • Consistent recalibration around dessert training

• Being certified in the Chick-fil-A Catering module to effectively and accurately ensure the timely preparation of all catering orders
• Coaching, evaluating, and providing accountability for all FOH Team Members
• Aligning daily practices of the FOH area with the Vision and goals of the organization
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
  • Scholarship Opportunities
  • Free Food
  • 401K
  • Health Insurance
  • Paid Time off

*Benefit eligibility grows with tenure.
REQUIREMENTS
  • [Place Holder for Job Requirements]

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

What Chick-fil-A employees say

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Benefits

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Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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