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Director Of Operations Hospitality Jobs (NOW HIRING)

The Wooden Nickel

Director of Operations

Crested Butte, CO · On-site

$130K - $150K/yr

Elk Ave Hospitality is a growing restaurant and hospitality group rooted in Crested Butte and the ... The Director of Operations leads venue-level performance with direct focus on product quality ...

JF Restaurants

Director of Operations

Manhattan, NY · On-site

$180K - $200K/yr

Director of Operations, Food & Beverage John Fraser Restaurants | Multi-Property Leadership Role ... This is a senior leadership role for a hospitality professional who understands how to operate at ...

De La Nonna

Director of Operations

Los Angeles, CA

$95K - $110K/yr

De La Nonna is growing and looking for an experienced director of operations! Must have GM and DO experience, be passionate about hospitality, and find joy in the work. We are professionals who like ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... Bachelor's degree in Business Administration, Hospitality Management, or related field (or ...

Culinour

Director of Operations

Hamden, CT · On-site

The Director of Operations is responsible and accountable for the Food and Nutrition Services ... The DO is responsible for creating and sustaining a culture of Hospitality and patient-centered ...

Chick-fil-A

Director of Operations

Reno, NV · On-site

$20 - $24/hr

As Operational Director, you will be a vital part of creating a supportive, empowering work ... Has a passion for providing exceptional hospitality to guests * Is a self-starter, self-learner ...

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Director Of Operations Hospitality information

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$34K

$107.7K

$179.5K

How much do director of operations hospitality jobs pay per year?

As of Jun 30, 2026, the average yearly pay for director of operations hospitality in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in hospitality?

The highest paying roles in hospitality often include executive positions such as Chief Operating Officer (COO) or Vice President of Operations, with salaries exceeding $150,000 annually. These roles require extensive experience, leadership skills, and often a background in hotel or restaurant management, along with strategic planning and financial oversight expertise.

What are some common challenges faced by a Director of Operations in the hospitality industry?

A Director of Operations in hospitality often navigates challenges such as balancing guest satisfaction with operational efficiency, managing diverse teams across multiple departments, and adapting quickly to fluctuating occupancy and seasonal demands. They must also ensure compliance with health and safety regulations while controlling costs and maintaining service quality. Successful Directors typically excel at fostering collaboration between front-of-house, housekeeping, and kitchen teams to deliver seamless guest experiences.

What are the 7 pillars of hospitality?

The 7 pillars of hospitality typically include service quality, cleanliness, ambiance, staff professionalism, safety, efficiency, and guest satisfaction. For a Director of Operations in hospitality, understanding and managing these pillars is essential to ensure a high standard of guest experience and operational excellence.

What is a director of operations in hospitality?

A director of operations in hospitality oversees the daily functions of a hotel, restaurant, or other hospitality business, ensuring efficient service, staff management, and guest satisfaction. They develop policies, manage budgets, and coordinate departments to meet organizational goals, often requiring leadership skills and experience in hospitality management systems.

What does a director of operations do in a hotel?

A director of operations in a hotel oversees daily management, including departments such as front desk, housekeeping, food and beverage, and maintenance. They develop policies, ensure guest satisfaction, manage budgets, and coordinate staff to ensure smooth hotel functioning and profitability.

What does a Director of Operations in hospitality do?

A Director of Operations in hospitality oversees the daily operations and long-term strategy of hotels, resorts, or restaurant groups. They are responsible for managing staff, ensuring excellent guest experiences, implementing operational policies, and maintaining budget controls. This role often involves coordinating with various departments, optimizing processes for efficiency, and ensuring compliance with health and safety regulations. Ultimately, they play a crucial role in achieving the business goals and maintaining high service standards within the hospitality organization.

What are the key skills and qualifications needed to thrive as a Director Of Operations in Hospitality, and why are they important?

To thrive as a Director Of Operations in Hospitality, you need extensive experience in hotel or restaurant management, a relevant degree in hospitality or business, and a proven track record of operational excellence. Familiarity with property management systems (PMS), financial reporting tools, and industry compliance standards is typically required. Exceptional leadership, problem-solving, and interpersonal skills set outstanding candidates apart in this role. These competencies are crucial to ensure smooth operations, high guest satisfaction, and profitability in a dynamic hospitality environment.

What is the difference between Director Of Operations Hospitality vs Hotel General Manager?

AspectDirector Of Operations HospitalityHotel General Manager
Primary FocusOversees multiple properties or departments, strategic planningManages daily hotel operations, guest experience
ResponsibilitiesOperational efficiency, staff management, financial oversightGuest satisfaction, staff supervision, daily operations
CredentialsExperience in hospitality management, often a degree in hospitality or businessSimilar credentials, hospitality management experience often required
Work EnvironmentCorporate offices, multiple hotel locationsOn-site at a specific hotel

The main difference is that the Director Of Operations Hospitality focuses on overseeing multiple properties or departments at a strategic level, while the Hotel General Manager manages daily operations of a single hotel to ensure guest satisfaction and smooth functioning.

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Director Of Operations Hospitality jobs near you

Director of Operations

Peachtree Hospitality Management

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Director of Operations
AC Hotel & Moxy | Dallas, TX
About Us
Peachtree Group, the firm's hospitality operating platform, oversees a diverse portfolio of more than 100 hotels representing 27 leading brands and over 14,000 guestrooms nationwide. Backed by a culture of performance, innovation, and service excellence, Peachtree empowers associates to make an impact while delivering exceptional experiences for guests, owners, and team members alike.
Opening Fall 2026, AC Hotel & Moxy Dallas Uptown will bring a fresh, lifestyle-driven hospitality experience to the heart of Uptown. Combining the sleek sophistication of AC Hotels with the energetic, playful spirit of Moxy, this dual-branded destination will serve both business and leisure travelers seeking something unique. Join us at the ground level and help launch one of Dallas' most exciting new hotel openings.
Position Overview
The Director of Operations serves as the hotel's operational leader and strategic partner to the General Manager, overseeing the day-to-day execution of all hotel operations for the dual-branded AC Hotel & Moxy Dallas Uptown.
Responsible for driving operational excellence, guest satisfaction, associate engagement, and financial performance, the Director of Operations leads departmental teams to ensure both brands consistently deliver exceptional experiences while maintaining Marriott brand standards and Peachtree Hospitality expectations.
This role serves as the General Manager's primary operational partner and assumes leadership responsibility in the General Manager's absence. The Director of Operations is instrumental in developing talent, optimizing operational efficiencies, and fostering a culture of accountability, collaboration, and service excellence.
What You Bring
You are a dynamic hospitality leader who thrives in a fast-paced, guest-focused environment. You possess strong operational expertise, financial acumen, and the ability to motivate and develop high-performing teams.
You understand the unique balance required to operate two distinct Marriott lifestyle brands, ensuring each delivers its intended guest experience while maximizing overall hotel performance.
Operational Leadership
  • Direct and oversee daily operations across all hotel departments.
  • Ensure exceptional guest experiences while maintaining AC Hotel and Moxy brand standards.
  • Lead Front Office, Housekeeping, Food & Beverage, Engineering, and other operational departments as assigned.
  • Conduct regular property inspections and implement corrective action plans as needed.
  • Maintain compliance with Marriott standards, company policies, and local regulations.
  • Serve as Manager on Duty and provide leadership coverage as required.
  • Act on behalf of the General Manager during absences.

Team Leadership & Development
  • Recruit, train, coach, and develop department leaders and associates.
  • Foster a culture of accountability, teamwork, and service excellence.
  • Conduct performance evaluations and support career development initiatives.
  • Lead associate engagement and retention efforts.
  • Support succession planning and leadership development programs.

Guest Experience & Brand Execution
  • Champion service excellence across both AC Hotel and Moxy guest experiences.
  • Monitor guest satisfaction scores, online reputation metrics, and service recovery initiatives.
  • Ensure public spaces, guestrooms, and operational areas consistently reflect brand expectations.
  • Resolve escalated guest concerns in a timely and professional manner.

Financial Performance
  • Assist the General Manager in achieving revenue, profitability, and expense management goals.
  • Monitor labor productivity, departmental expenses, and operational efficiencies.
  • Participate in budgeting, forecasting, and monthly financial reviews.
  • Analyze operational reports and implement strategies to improve performance.
  • Support inventory controls, purchasing standards, and cost management initiatives.

Food & Beverage Operations
  • Partner with F&B leadership to maximize guest satisfaction, revenue, and profitability.
  • Ensure compliance with food safety, alcohol service, and operational standards.
  • Support programming and activations that enhance the AC Lounge and Moxy social experience.

Sales & Community Engagement
  • Support sales initiatives and local market partnerships.
  • Represent the hotel within the Uptown Dallas business and hospitality community.
  • Assist in developing relationships that enhance hotel visibility and revenue opportunities.

Administrative Responsibilities
  • Support payroll administration, labor management, and scheduling practices.
  • Ensure timely completion of all company, brand, and operational reporting requirements.
  • Maintain compliance with safety, security, and risk management programs.
  • Participate in weekly revenue, operations, and leadership meetings.

Systems Proficiency
Experience with or ability to learn:
  • Marriott Systems
  • ProfitSword
  • Hotel Effectiveness
  • M3 Accounting
  • PMS Platforms (Opera Cloud, FOSSE, or similar)
  • Microsoft Office Suite

Qualifications
  • Minimum 5 years of hotel leadership experience with Marriott, Hilton, Hyatt, or comparable hotel brands
  • Previous Director of Operations, Assistant General Manager, Hotel Manager, or similar leadership experience preferred
  • Marriott experience strongly preferred
  • Experience leading multiple hotel departments and leaders
  • Strong understanding of Rooms, Housekeeping, Food & Beverage, and overall hotel operations
  • Proven success driving guest satisfaction, associate engagement, and financial performance
  • Strong financial acumen including labor management, budgeting, forecasting, and P&L analysis
  • Excellent written, verbal, and presentation skills
  • Ability to effectively manage guests and associate relations in a fast-paced environment
  • Hospitality certifications (CHA, CHRM, CHSP) preferred

Benefits:
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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