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Assistant Director Of Ticket Operations Jobs (NOW HIRING)

AEG

Ticket Operations- Internship

Irvine, CA · On-site

$16.25 - $21.25/hr

Works closely with Director of Ticket Operations & Data Analytics and the Assistant Director of Ticket Operations * Provide the highest level of service, ensuring all issues are resolved in an ...

AEG

Ticket Operations Intern

Utica, NY · On-site

$15.50 - $20.50/hr

Supervised by the Director of Ticket Operations, this intern will learn the day-to-day ... Along with in-office work, this role will assist with gameday efforts for the Utica University Men ...

AEG

Director of Ticket Sales

Morehead City, NC · On-site

$28K - $32K/yr

Director of Ticket Sales - This may look long but if you really want to challenge yourself and your career, it's worth it to you to read every last detail of this opportunity. THE OPPORTUNITY A ...

Chick-fil-A

Assistant Director of Operations

Columbus, OH · On-site

$18 - $20/hr

Our high-performing team is looking for an Assistant Director of Operations. The objective of this role is to execute the organizational strategy of Chick-fil-A Grandview Yard to grow the business in ...

National Association for Stock Car Auto Racing (NASCAR)

The Manager, Ticket Operations at Kansas Speedway supports our mission by overseeing ticket office ... Collaborates with the Regional Director of Ticketing, Ticketmaster, internal and external teams ...

AEG

Account Executive - Tickets

Independence, MO · On-site

This position reports directly to the Director of Ticket Sales. As an Account Executive, you will ... or ticket operations. * The ability to multitask effectively and work through priorities ...

Revivn

Assistant Director of Operations

Fresno, CA

We're looking for an Assistant Director of Operations to help scale the systems, teams, and processes behind our IT asset disposition (ITAD) business. This role is ideal for a hands-on operator who ...

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Assistant Director Of Ticket Operations information

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$33.5K

$85.2K

$153.5K

How much do assistant director of ticket operations jobs pay per year?

As of Sep 15, 2026, the average yearly pay for assistant director of ticket operations in the United States is $85,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $111,000.00 per year, depending on experience, location, and employer.

What does an assistant director of ticket operations do?

An Assistant Director of Ticket Operations oversees the daily management of ticket sales, distribution, and customer service for sports teams, entertainment venues, or events. They assist in developing ticketing strategies, managing box office staff, and ensuring smooth operations with ticketing software. Additionally, they help coordinate with other departments to maximize attendance and revenue, while maintaining excellent customer service for patrons. Their work is essential to ensuring events run efficiently and attendees have a positive experience.

What are the key skills and qualifications needed to thrive as an assistant director of ticket operations?

To thrive as an Assistant Director of Ticket Operations, you need expertise in event ticketing, revenue management, and customer service, often backed by a degree in business, sports management, or a related field. Familiarity with industry-standard ticketing software such as Ticketmaster or Paciolan, as well as experience with CRM and reporting tools, is typically required. Strong organizational, leadership, and communication skills help in managing staff, resolving patron issues, and collaborating with other departments. These skills and qualifications are essential for ensuring efficient ticket operations, maximizing sales, and delivering a positive fan experience.

What are some common challenges faced by an assistant director of ticket operations, and how can they be addressed?

Assistant Directors of Ticket Operations often encounter challenges such as managing high-volume ticket sales during peak event periods, ensuring accurate and timely reporting, and coordinating with various departments like marketing, finance, and customer service. Effective communication and strong organizational skills are essential to address these challenges, as is proficiency with ticketing software and data analytics. Staying adaptable and proactive, especially during last-minute changes or ticketing system updates, helps ensure smooth operations and a positive customer experience.
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Assistant Director Of Ticket Operations jobs near you
Infographic showing various Assistant Director Of Ticket Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $85,179 per year, or $41 per hour.

Ticket Operations- Internship

Irvine, CA • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

$16.25 - $21.25/hr

Internship

Re-posted 20 days ago

Key responsibilities

  • Assist in data collection and organization related to ticketing and club activities.

  • Support the oversight of segmentation, code tracking, and the Kid's Club.

  • Provide customer service support to the sales team and ensure issues are resolved efficiently.

Job description

COMPANY OVERVIEW
Orange County Soccer Club is Orange County's only professional soccer team playing in the United Soccer League (USL) Championship, the fastest growing Division II professional soccer league in the world. The USL Championship is comprised of 30 teams across the United States. The team plays its home games at the Orange County Great Park's Championship Soccer Stadium, located in Irvine, CA. Nestled in the heart of the Great Park, Championship Soccer Stadium has a capacity of over 5,000 for Orange County SC matches. The schedule consists of 17 regular season home games, plus a handful of additional events. Orange County SC was one of 12 founding members of the USL during its inaugural 2011 season when it played as the LA Blues before moving to Orange County in 2013. In 2021, Orange County SC brought home the USL Championship Cup as the league's best team besting the Tampa Rowdies, 3-1 in the playoff final to capture the USL Championship title.
Responsibilities will include but not be limited to:
  • Works closely with Director of Ticket Operations & Data Analytics and the Assistant Director of Ticket Operations
  • Provide the highest level of service, ensuring all issues are resolved in an efficient and accurate manner.
  • Maintaining an up-to-date knowledge of Orange County Soccer Club.
  • Assist in data collection and organization.
  • Assist in overseeing segmentation and code tracking.
  • Assist in the oversight of the Kid's Club.
  • Assist sales team with customer service needs and requests
  • This position is fully remote and will require 20-40 hours per week. Starting in January 2026.
  • Other duties as assigned.

QUALIFICATIONS
  • Must be using the internship as class credit
  • Experience with ticketing systems, Ticketmaster product knowledge preferred but not required
  • Strong verbal listening and organizational skills
  • Intermediate/Proficient with Excel and Microsoft Office
  • Works well in a fast-paced, team environment
  • Detail-oriented, driven self-motivator with a strong work ethic to get the job done
  • Excellent organizational and time management skills
  • Ability to work productively and multi-task in a fast-paced environment with frequent interruptions and tight deadlines
  • Always demonstrates a positive and professional attitude
  • Bilingual in Spanish is a plus but not required

This is not necessarily an exhaustive list of all skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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