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Long Term Care

Assistant Director of Nursing

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How much do assistant director of ticket operations jobs pay per year?

As of Aug 8, 2026, the average yearly pay for assistant director of ticket operations in the United States is $85,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $111,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant director of ticket operations?

To thrive as an Assistant Director of Ticket Operations, you need expertise in event ticketing, revenue management, and customer service, often backed by a degree in business, sports management, or a related field. Familiarity with industry-standard ticketing software such as Ticketmaster or Paciolan, as well as experience with CRM and reporting tools, is typically required. Strong organizational, leadership, and communication skills help in managing staff, resolving patron issues, and collaborating with other departments. These skills and qualifications are essential for ensuring efficient ticket operations, maximizing sales, and delivering a positive fan experience.

What does an assistant director of ticket operations do?

An Assistant Director of Ticket Operations oversees the daily management of ticket sales, distribution, and customer service for sports teams, entertainment venues, or events. They assist in developing ticketing strategies, managing box office staff, and ensuring smooth operations with ticketing software. Additionally, they help coordinate with other departments to maximize attendance and revenue, while maintaining excellent customer service for patrons. Their work is essential to ensuring events run efficiently and attendees have a positive experience.

What are some common challenges faced by an assistant director of ticket operations, and how can they be addressed?

Assistant Directors of Ticket Operations often encounter challenges such as managing high-volume ticket sales during peak event periods, ensuring accurate and timely reporting, and coordinating with various departments like marketing, finance, and customer service. Effective communication and strong organizational skills are essential to address these challenges, as is proficiency with ticketing software and data analytics. Staying adaptable and proactive, especially during last-minute changes or ticketing system updates, helps ensure smooth operations and a positive customer experience.
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Assistant Director Of Ticket Operations jobs near you
Infographic showing various Assistant Director Of Ticket Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,179 per year, or $41 per hour.

Assistant Director of Operations

Parkhurst Dining

Clinton, NY

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Parkhurst Dining rating

5.9

Company rating: 5.9 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

44th of 68 rated caterers

Job description

Parkhurst Dining, part of the Eat’n Park Hospitality Group, is a family owned, family run company that provides culinary, dining and catering services to over 80 organizations and universities east of the Mississippi. We believe that food is best when made from scratch with locally sourced ingredients, prepared with heart, & served with a smile. This culinary experience is uniquely and authentically Parkhurst. If you’ve been searching for a place where you can do what you love, love what you do and have room to grow, consider Parkhurst!


JOB SUMMARY

As part of the management team, the assistant director of operations works under the direction of the general manager at a unit with $1.51-3.5M in managed volume to plan, organize, direct, and lead a specific area or cost center within the client location. This position assumes responsibility for some or all of the following: budget compliance, sanitation, safety, health regulation compliance, food preparation, service of food, and staff training and development; follows all systems and established procedures. The assistant director of operations interacts with staff, customers, guests, and other facility department personnel. This individual coaches direct reports and/or ensures that hourly team members perform competently in their roles and achieve department goals.


ESSENTIAL FUNCTIONS


Client, Customer and Guest Relations:

  • Demonstrates a strong focus on client, customer and guest satisfaction. Seeks frequent feedback.
  • Coaches team members on the importance of customer satisfaction.
  • Develops a good rapport with other departments within the facility.
  • Models the Smile Plus hospitality imperatives.


Financial Results:

  • Uses company systems to track and monitor adherence to financial guidelines. Reports variances.
  • May monitor sales to ensure sales targets are met; looks for new ways to enhance revenue.
  • Reviews weekly cost accountability and reports variances to general manager.
  • Ensures that budget guidelines are met within area of control.
  • Monitors waste, overproduction, and quality standards.


Qualifications:

  • Eight or more years of professional experience with six or more years in food service management.
  • Bachelor’s or Associate’s Degree in Culinary, Hospitality Management, Business, or related field preferred, or equivalent job-related experience.
  • Comprehensive knowledge of food service systems.
  • Proven ability to lead other managers or supervisors.
  • Excellent interpersonal, communication and leadership skills.
  • Strong planning and organizational skills to consistently meet deadlines.
  • Proficient in Microsoft software programs.
  • Basic skills in math and financial management required.


Benefits:

  • FREE meal during your shift.
  • 20% discount on any food purchase at Eat’n Park, Hello Bistro, The Porch, and Parkhurst Dining.
  • Paid time off.
  • Access to continuous development with Smile Universe.
  • Eligibility for 401k, vision, dental, and medical plans.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Eat’n Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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