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Assistant Director Of Ticket Operations Jobs (NOW HIRING)

Revivn

Assistant Director of Operations

New York, NY · On-site

$100K - $150K/yr

We're looking for an Assistant Director of Operations to help scale the systems, teams, and processes behind our IT asset disposition (ITAD) business. This role is ideal for a hands-on operator who ...

Revivn

Assistant Director of Operations

Fresno, CA

We're looking for an Assistant Director of Operations to help scale the systems, teams, and processes behind our IT asset disposition (ITAD) business. This role is ideal for a hands-on operator who ...

Avir at El Paso

Assistant Director of Nursing

El Paso, TX · On-site

$60K - $80K/yr

We are searching for a Licensed Assistant Director of Nursing (ADON) who is resident & family ... Must possess knowledge of long-term care operational standards as set forth in the Federal Register ...

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How much do assistant director of ticket operations jobs pay per year?

As of Aug 8, 2026, the average yearly pay for assistant director of ticket operations in the United States is $85,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $111,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an assistant director of ticket operations?

To thrive as an Assistant Director of Ticket Operations, you need expertise in event ticketing, revenue management, and customer service, often backed by a degree in business, sports management, or a related field. Familiarity with industry-standard ticketing software such as Ticketmaster or Paciolan, as well as experience with CRM and reporting tools, is typically required. Strong organizational, leadership, and communication skills help in managing staff, resolving patron issues, and collaborating with other departments. These skills and qualifications are essential for ensuring efficient ticket operations, maximizing sales, and delivering a positive fan experience.

What does an assistant director of ticket operations do?

An Assistant Director of Ticket Operations oversees the daily management of ticket sales, distribution, and customer service for sports teams, entertainment venues, or events. They assist in developing ticketing strategies, managing box office staff, and ensuring smooth operations with ticketing software. Additionally, they help coordinate with other departments to maximize attendance and revenue, while maintaining excellent customer service for patrons. Their work is essential to ensuring events run efficiently and attendees have a positive experience.

What are some common challenges faced by an assistant director of ticket operations, and how can they be addressed?

Assistant Directors of Ticket Operations often encounter challenges such as managing high-volume ticket sales during peak event periods, ensuring accurate and timely reporting, and coordinating with various departments like marketing, finance, and customer service. Effective communication and strong organizational skills are essential to address these challenges, as is proficiency with ticketing software and data analytics. Staying adaptable and proactive, especially during last-minute changes or ticketing system updates, helps ensure smooth operations and a positive customer experience.
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Assistant Director Of Ticket Operations jobs near you
Infographic showing various Assistant Director Of Ticket Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,179 per year, or $41 per hour.

Assistant Director of Ark Operations

Answers in Genesis

Williamstown, KY • On-site

Full-time

Re-posted 15 days ago

Answers in Genesis rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

8th of 18 rated religious organizations

Job description

The Assistant Director of Ark Operations serves as a strategic partner to the Director of Operations and a vital bridge across the leadership team, ensuring the seamless daily execution of the Ark Encounter. Operating alongside both the Director and department managers, this role functions as a trusted resource, tactical integrator, and collaborative sounding board. It is fundamentally about building genuine trust, cultivating alignment, and helping departments optimize their systems to create a Christ-centered, family attraction that impacts guests with life-changing experiences.
The Assistant Director is an adaptive leader who excels at driving continuous improvement and team development through relationship and influence rather than direct reporting authority. This position champions a God-honoring culture, working together with managers to help them navigate operational challenges, eliminate system friction, and realize their full professional and spiritual potential.
The Assistant Director position has a career path that will develop your spiritual and professional growth goals by managing a large staff in a God-honoring fashion to achieve great results by tackling challenges while having fun along the way.
This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.
Responsibilities
  • Promote the mission and standards of Answers in Genesis.
  • Create a SERVE culture environment in all work done.
  • Approach all tasks with a second mile mindset.
  • Prioritize personal integrity in all interactions and assignments.
  • Oversee and promote the spiritual, personal, and professional development of all team members being led.
  • Lead with passion, courage, trustworthiness and humility.
  • Actively develop and maintain a work environment that enhances the professional and spiritual growth of all team members.
  • Serve as a trusted advisor and peer-mentor to department managers, helping to build the alignment and buy-in necessary to execute strategic initiatives.
  • Partner with the Director of Operations to champion the spiritual and professional development of the team, acting as a sounding board to help managers navigate daily operational challenges.
  • Assist to cultivate a high-trust environment characterized by cross-departmental collaboration and staff appreciation.
  • Facilitate effective communication, ensuring managers and staff have the context they need, and the Director has accurate operational feedback from the team.
  • Work alongside department managers to continuously evaluate daily systems, tools, and workflows, helping them identify friction points and enact improvements.
  • Assist managers in researching process gaps and departmental needs, acting as a collaborative partner to formulate and present high-ROI recommendations to the Director of Operations
  • Conduct regular operational walk-throughs and calibrations alongside, or on behalf of, the Director to ensure compliance with SOPs and service standards.
  • Proactively identify physical touchpoint needs (e.g., signage, guest flow, facility conditions) and coordinate with the appropriate teams to maintain a seamless guest environment.
  • Collaborate with managers to review personnel allocation and material logistics, helping them balance exceptional customer service with efficient labor management.
  • Assist in the development and monthly evaluation of departmental revenue and expense budgets.
  • And all other duties and responsibilities assigned by management.

Requirements
  • Must agree with and be able to sign our Statement of Faith.
  • Maintains a personal relationship with Jesus Christ.
  • Regularly attends a local Bible-believing church.
  • Passionate about delivering exceptional guest experiences
  • Ability to develop relationships that produce results
  • Strong prioritization and planning skills
  • Good problem-solving skills and decision-making ability
  • Excellence organizational skills and attention to detail
  • Able to react quickly to changing priorities
  • Leads by example, resolves conflict and fosters teamwork
  • Pursues opportunities for personal and collective growth

Education & Experience
  • Bachelor's degree in business, management, or related field preferred
  • Minimum 3-years operational leadership experience, preferably within large-scale hospitality, themed attractions, high-volume retail, or complex event logistics

Items Needed for Possible Employment
  • Completion of on-line application, https://answersingenesis.org
  • Salary Requirements
  • Salvation Testimony
  • Creation Belief Statement
  • Confirmation of your agreement with the AiG Statement of Faith (AiG Statement of Faith can be found on the website). https://answersingenesis.org/about/faith/
  • Completion of a Background Check and Pre-Employment Drug Screen

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