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Connectwise Experience Jobs (NOW HIRING)

ConnectWise

Manager, Data Engineering

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North ... Qualifications: - Proven experience in data engineering, with a strong understanding of data ...

K2 Staffing

IT Engineer - Level III

Charleston, SC

Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. * Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability ...

WheelHouse IT

IT Support Technician

Fort Lauderdale, FL · On-site

$17 - $19/hr

Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable * Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others * Local ...

WheelHouse IT

IT Support Technician

Orlando, FL · On-site

$35K - $39K/yr

Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable * Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others * Local ...

Uprite Services

Service Desk Coordinator - SA

San Antonio, TX · On-site

$18.50 - $24/hr

Proficiency with Microsoft Office tools; experience with ticketing or CRM systems is helpful (ConnectWise experience is a plus) * A proactive, team-oriented attitude and willingness to learn * Valid ...

WheelHouse IT

IT Support Technician

Fort Lauderdale, FL · On-site

$17 - $19/hr

Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable * Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others * Local ...

WheelHouse IT

IT Support Technician

Orlando, FL · On-site

$35K - $39K/yr

Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable * Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others * Local ...

ConnectWise

Senior Product Manager- AI

OR · Remote

$126K - $166K/yr

... user experience, and production issues * Prioritizes the product backlog in conjunction with overall business and partner needs * Represents ConnectWise in all partner engagements, events ...

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Connectwise Experience information

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$48

$65

How much do connectwise experience jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for connectwise experience in the United States is $48.74, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is ConnectWise Experience?

ConnectWise Experience refers to expertise in using ConnectWise, a suite of software solutions designed for IT service providers and managed service providers (MSPs). This experience typically involves proficiency with tools like ConnectWise Manage, Automate, and Control, which help businesses manage client relationships, automate tasks, and provide remote support. Individuals with ConnectWise experience can streamline IT operations, improve service delivery, and enhance customer satisfaction. Employers often seek candidates with this background to ensure efficient and effective IT service management.

What are the key skills and qualifications needed to thrive as a ConnectWise Specialist, and why are they important?

To thrive as a ConnectWise Specialist, you need strong IT knowledge, experience with managed services, and a solid understanding of the ConnectWise platform, often supported by relevant certifications or technical training. Familiarity with ConnectWise Manage, Automate, and other MSP tools, as well as ticketing and CRM systems, is typically expected. Excellent problem-solving, communication, and organizational skills help you collaborate with teams and deliver effective client solutions. These abilities ensure efficient workflow management, high-quality service delivery, and optimized use of the ConnectWise suite in a managed IT environment.

What is the difference between Connectwise Experience vs Connectwise Administrator?

AspectConnectwise ExperienceConnectwise Administrator
Primary RoleUser-focused support and troubleshooting within Connectwise platformSystem configuration, user management, and platform setup
Required SkillsCustomer service, basic technical knowledge, platform navigationTechnical expertise, system administration, scripting
Work EnvironmentSupport teams, client-facing roles, helpdeskIT departments, system administration teams
CertificationsConnectwise certifications, general IT supportConnectwise certifications, IT certifications (e.g., CompTIA)

Connectwise Experience roles focus on supporting users and troubleshooting issues, while Connectwise Administrator roles involve configuring and managing the platform's settings. Both roles require familiarity with Connectwise but serve different functions within organizations.

How does working in a ConnectWise Experience role typically involve collaboration with IT and client support teams?

In a ConnectWise Experience role, you’ll regularly collaborate with IT professionals, client support teams, and sometimes sales staff to ensure seamless integration and use of the ConnectWise platform. Your responsibilities may include troubleshooting workflow issues, onboarding new users, and helping tailor system configurations to client needs. Teamwork is essential, as you’ll often act as a bridge between technical staff and end users, translating requirements and helping resolve any challenges that arise. Open communication and a proactive approach to problem-solving are key to thriving in this collaborative environment.
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Connectwise Experience jobs near you
IT Help Desk Support - Level II

IT Help Desk Support - Level II

K2 Staffing

Roseland, NJ

Full-time

Posted 6 days ago

Job description

Summary
Our client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
  • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • 3 years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
  • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Employment Type: Full time Location: Roseland, NJ