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Connectwise Experience Jobs in Virginia (NOW HIRING)

VIcom

Project Manager of UCC/IT

Mechanicsville, VA · On-site

$75K - $95K/yr

Responsible for entering time and expenses in ConnectWise as it occurs * Understand and implement ... Experience working with general contractors with new construction and tenant renovation projects.

IOTAP Inc. US Positions

Sales Engineer

Reston, VA · On-site

Experience with PSA platforms like ConnectWise or Autotask is a strong advantage. * Strong technical and business acumen with the ability to bridge the gap between customer needs and product ...

Charles IT

Systems Administrator

Chesapeake, VA

Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. * Strong communication skills are essential for success in this role. * Ability to manage multiple ...

Solvere One

MSP System Administrator

Sterling, VA · On-site

$70K - $95K/yr

DHCP, DNS Preferred Technical Experience: * ConnectWise Manage * ConnectWise Automate * IT Glue * Azure and AWS * Hyper-V and VMware * Cisco, Meraki, Sophos, FortiGate solutions * Sophos suite of ...

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

ConnectWise Automate * IT Glue * Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with experience. Salary Range: $60,000 - $75,000 Salary/Year Benefits include ...

Charles IT

Systems Administrator

Chesapeake, VA · On-site

Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. * Strong communication skills are essential for success in this role. * Ability to manage multiple ...

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

ConnectWise Automate * IT Glue * Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with experience. Salary Range: $60,000 - $75,000 Salary/Year Benefits include ...

INSPYR Solutions

Desktop Support Technician

Vienna, VA · On-site

$20.25 - $25.75/hr

Fundamentals Certification • Experience using ConnectWise Remote Support Software • Experience using CyberArk Workforce Password Management Software • Experience troubleshooting Citrix VDIs

New

Brightworks IT

Level 3 Technical Lead

Richmond, VA · On-site

$95 - $130/hr

Salary $95,000 - $130,000 annually, based on experience and location * Country United States About ... Manage a complex ticket queue in ConnectWise Manage; document thoroughly, communicate proactively ...

Charles IT

Senior IT Project Engineer

Chesapeake, VA · On-site

$95 - $135/hr

Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365isa bonus. * Strong communicationskills are essential for success in this role. * Ability to manage multiple ...

Charles IT

Senior IT Project Engineer

Chesapeake, VA

$96K - $125K/yr

Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. * Strong communication skills are essential for success in this role. * Ability to manage multiple ...

Charles IT

Senior IT Project Engineer

Chesapeake, VA · On-site

$96K - $125K/yr

Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. * Strong communication skills are essential for success in this role. * Ability to manage multiple ...

Charles IT

Senior IT Project Engineer

Chesapeake, VA · On-site

$96K - $125K/yr

Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. * Strong communication skills are essential for success in this role. * Ability to manage multiple ...

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All JobsConnectwise Experience JobsConnectwise Experience Jobs in Virginia

Connectwise Experience information

What is ConnectWise experience?

ConnectWise Experience refers to expertise in using ConnectWise, a suite of software solutions designed for IT service providers and managed service providers (MSPs). This experience typically involves proficiency with tools like ConnectWise Manage, Automate, and Control, which help businesses manage client relationships, automate tasks, and provide remote support. Individuals with ConnectWise experience can streamline IT operations, improve service delivery, and enhance customer satisfaction. Employers often seek candidates with this background to ensure efficient and effective IT service management.

What skills and qualifications are needed to thrive as a ConnectWise specialist?

To thrive as a ConnectWise Specialist, you need strong IT knowledge, experience with managed services, and a solid understanding of the ConnectWise platform, often supported by relevant certifications or technical training. Familiarity with ConnectWise Manage, Automate, and other MSP tools, as well as ticketing and CRM systems, is typically expected. Excellent problem-solving, communication, and organizational skills help you collaborate with teams and deliver effective client solutions. These abilities ensure efficient workflow management, high-quality service delivery, and optimized use of the ConnectWise suite in a managed IT environment.

How does working in a ConnectWise experience role involve collaboration with IT and client support teams?

In a ConnectWise Experience role, you’ll regularly collaborate with IT professionals, client support teams, and sometimes sales staff to ensure seamless integration and use of the ConnectWise platform. Your responsibilities may include troubleshooting workflow issues, onboarding new users, and helping tailor system configurations to client needs. Teamwork is essential, as you’ll often act as a bridge between technical staff and end users, translating requirements and helping resolve any challenges that arise. Open communication and a proactive approach to problem-solving are key to thriving in this collaborative environment.

What is the difference between Connectwise Experience vs Connectwise Administrator?

AspectConnectwise ExperienceConnectwise Administrator
Primary RoleUser-focused support and troubleshooting within Connectwise platformSystem configuration, user management, and platform setup
Required SkillsCustomer service, basic technical knowledge, platform navigationTechnical expertise, system administration, scripting
Work EnvironmentSupport teams, client-facing roles, helpdeskIT departments, system administration teams
CertificationsConnectwise certifications, general IT supportConnectwise certifications, IT certifications (e.g., CompTIA)

Connectwise Experience roles focus on supporting users and troubleshooting issues, while Connectwise Administrator roles involve configuring and managing the platform's settings. Both roles require familiarity with Connectwise but serve different functions within organizations.

What are popular job titles related to Connectwise Experience jobs in Virginia?

For Connectwise Experience jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Connectwise Experience jobs in Virginia look for?

The top searched job categories for Connectwise Experience jobs in Virginia are:

What cities in Virginia are hiring for Connectwise Experience jobs?

Cities in Virginia with the most Connectwise Experience job openings:

Connectwise Experience jobs near you
Infographic showing various Connectwise Experience job openings in Virginia as of July 2026, with employment types broken down into 4% Locum Tenens, 36% As Needed, 17% Full Time, 4% Part Time, 24% Temporary, and 15% Nights. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution.

Manager, Audio Visual Integration - Richmond, Virginia

MissionHires

Richmond, VA • On-site

$80 - $100/hr

Other

Posted 11 days ago

Job description

Morton is seeking a Manager, Audio Visual Integration to lead our client’s AV Integration and Support Services team in the Richmond region (Mechanicsville, VA). This onsite, direct-hire role oversees daily operations, project profitability, customer escalations, team development, and service delivery across AV integration projects and support activities. The ideal candidate brings hands‑on AV/IT management experience, strong project and people leadership, and deep knowledge of commercial AV systems, construction practices, and tools like ConnectWise.

Responsibilities
  • Manage A/V Integration and Service Support teams’ daily activities, personnel development, and career progression
  • Oversee multiple Project Managers and ensure accurate reporting on project profitability
  • Serve as primary customer point of contact for escalations, issue identification, and resolution
  • Communicate constructively with stakeholders to meet customer expectations
  • Maintain awareness of outstanding pre- and post-delivery issues and provide client status updates
  • Produce accurate reports and metrics on ongoing projects and budgets for leadership
  • Identify, communicate, and mitigate risks to ensure successful project delivery through production
  • Provide technical leadership to support continuity and performance of A/V field teams
  • Complete required training and understand processes in ConnectWise Manage/University
  • Validate and approve time/expenses in ConnectWise and ensure accurate project allocation
  • Review service and project tickets for A/V field teams in ConnectWise
  • Ensure timely delivery of documentation for internal processes and end users
  • Clarify and communicate project objectives and requirements to all team members
  • Conduct annual performance evaluations and EOS‑format quarterly conversations; mentor team members
  • Develop training programs to build and refine A/V field team skills
  • Facilitate regular departmental Level 10 Meetings using the EOS process for updates and alignment
  • Assist project/engineering teams with design and development tasks
  • Document internal processes and procedures related to the role
  • Drive improved customer perception and satisfaction
  • Oversee department fleet/vehicle maintenance and safety standards
Requirements
  • Previous Audio Visual/IT management experience required
  • Proven ability to manage multiple projects, deadlines, and high‑pressure situations with meticulous attention to detail
  • Experience leading project managers and AV field/service teams, with accountability for project profitability
  • Applicable AV certifications (e.g., Crestron, Biamp, Shure, QSC) and related training/education preferred but not required
  • Ability to read/interpret AV project drawings, schematics, engineering notes, and operation manuals
  • Understanding of construction blueprints and commercial construction practices
  • Above‑average knowledge and hands‑on experience with installation/integration of AV systems: video walls, projection, flat panels, control systems, signal routing/processing, and UCC platforms (Cisco, Poly, Microsoft Teams, Zoom)
  • Strategic planning capability with a 6–12 month planning horizon
  • Effective, tactful communication skills and ability to manage sensitive situations
  • Self‑motivated, able to thrive in a fast‑moving environment with strong interpersonal and time management skills
  • Proficiency with ConnectWise Manage for time/expense validation, ticket review, and reporting
  • Willingness and ability to work onsite in Mechanicsville, VA (Richmond region)
  • Ability to conduct evaluations, mentor staff, and facilitate EOS Level 10 meetings
  • Capability to oversee fleet/vehicle maintenance and safety compliance
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