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Connectwise Experience Jobs in Virginia (NOW HIRING)

FusionTek

Client Relationship Manager - DC

Arlington, VA · On-site

$85K - $100K/yr

Cross-functional collaboration - works effectively with technical, sales, and project management teams * CRM proficiency - experience with tools like AutoTask, ConnectWise, or similar platforms

DCA Technology Partners

Be Seen First

IT Support Technician - Tier 1

Alexandria, VA · On-site

$45K - $60K/yr

Experience with ConnectWise Manage / Automate or similar platforms * Bachelor's degree in Computer Science, Information Systems, or equivalent combination of education and experience * Industry ...

FusionTek

Client Relationship Manager - DC

Arlington, VA · On-site +1

$85K - $100K/yr

Cross-functional collaboration - works effectively with technical, sales, and project management teams * CRM proficiency - experience with tools like AutoTask, ConnectWise, or similar platforms

Connect4Talent

Service Delivery Coordinator

Fairfax, VA · On-site

$19.25 - $25.75/hr

Experience with Autotask, ConnectWise, Microsoft 365, Teams, SharePoint, TimeZest, and common vendor portals is a plus * Strong customer service, professional communication, organization, numerical ...

Ntiva

System Engineer

Mclean, VA · On-site

$75 - $90/hr

Experience with ConnectWise(Manage & Automate)andSCCM * Subject matter expert for specific technologies (e.g.Microsoft, VMware, Citrix, Cisco, etc.) * Certifications including: * Microsoft Certified ...

Ntiva Branding

System Engineer

Mclean, VA · On-site

$75 - $90/hr

Experience with ConnectWise(Manage & Automate)andSCCM * Subject matter expert for specific technologies (e.g.Microsoft, VMware, Citrix, Cisco, etc.) * Certifications including: * Microsoft Certified ...

New

Ntiva

Service Desk Technician III

Mclean, VA · On-site

Maintain accurate ticket records using service management software (e.g., ConnectWise Manage ... Experience supporting Microsoft environments, including Windows Desktop and Server operating ...

Ntiva

System Engineer

Mclean, VA · On-site

Experience with ConnectWise (Manage & Automate) and SCCM * Subject matter expert for specific technologies (e.g. Microsoft, VMware, Citrix, Cisco, etc.) * Certifications including: * Microsoft ...

Dataprise

Systems Engineer 1

Virginia Beach, VA · On-site

Our mission is simple: delight our clients and create an outstanding people experience-internally ... Log all work performed accurately and promptly in ConnectWise Manage, including time, resolution ...

Ntiva

AP Credit Card Specialist

Mclean, VA · On-site +1

$57K - $62K/yr

ConnectWise preferred but not required * Bonus points for any experience using AI to improve processes in Accounts Payable * This role involves extended periods of sitting or standing and regular use ...

Ntiva

AP Credit Card Specialist

Mclean, VA · On-site +1

$57K - $62K/yr

ConnectWise preferred but not required * Bonus points for any experience using AI to improve processes in Accounts Payable * This role involves extended periods of sitting or standing and regular use ...

New

Ntiva

Account Manager

Mclean, VA · On-site

$73K - $85K/yr

Experience with ConnectWise family of products or similar service management system is preferred * Familiarity with technology, specifically network/system services The base pay range for this ...

Ntiva

Account Manager

Mclean, VA · On-site

$73K - $85K/yr

Experience with ConnectWise family of products or similar service management system is preferred * Familiarity with technology, specifically network/system services The base pay range for this ...

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All JobsConnectwise Experience JobsConnectwise Experience Jobs in Virginia

Connectwise Experience information

What is ConnectWise experience?

ConnectWise Experience refers to expertise in using ConnectWise, a suite of software solutions designed for IT service providers and managed service providers (MSPs). This experience typically involves proficiency with tools like ConnectWise Manage, Automate, and Control, which help businesses manage client relationships, automate tasks, and provide remote support. Individuals with ConnectWise experience can streamline IT operations, improve service delivery, and enhance customer satisfaction. Employers often seek candidates with this background to ensure efficient and effective IT service management.

What skills and qualifications are needed to thrive as a ConnectWise specialist?

To thrive as a ConnectWise Specialist, you need strong IT knowledge, experience with managed services, and a solid understanding of the ConnectWise platform, often supported by relevant certifications or technical training. Familiarity with ConnectWise Manage, Automate, and other MSP tools, as well as ticketing and CRM systems, is typically expected. Excellent problem-solving, communication, and organizational skills help you collaborate with teams and deliver effective client solutions. These abilities ensure efficient workflow management, high-quality service delivery, and optimized use of the ConnectWise suite in a managed IT environment.

How does working in a ConnectWise experience role involve collaboration with IT and client support teams?

In a ConnectWise Experience role, you’ll regularly collaborate with IT professionals, client support teams, and sometimes sales staff to ensure seamless integration and use of the ConnectWise platform. Your responsibilities may include troubleshooting workflow issues, onboarding new users, and helping tailor system configurations to client needs. Teamwork is essential, as you’ll often act as a bridge between technical staff and end users, translating requirements and helping resolve any challenges that arise. Open communication and a proactive approach to problem-solving are key to thriving in this collaborative environment.

What is the difference between Connectwise Experience vs Connectwise Administrator?

AspectConnectwise ExperienceConnectwise Administrator
Primary RoleUser-focused support and troubleshooting within Connectwise platformSystem configuration, user management, and platform setup
Required SkillsCustomer service, basic technical knowledge, platform navigationTechnical expertise, system administration, scripting
Work EnvironmentSupport teams, client-facing roles, helpdeskIT departments, system administration teams
CertificationsConnectwise certifications, general IT supportConnectwise certifications, IT certifications (e.g., CompTIA)

Connectwise Experience roles focus on supporting users and troubleshooting issues, while Connectwise Administrator roles involve configuring and managing the platform's settings. Both roles require familiarity with Connectwise but serve different functions within organizations.

What are popular job titles related to Connectwise Experience jobs in Virginia?

For Connectwise Experience jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Connectwise Experience jobs in Virginia look for?

The top searched job categories for Connectwise Experience jobs in Virginia are:

What cities in Virginia are hiring for Connectwise Experience jobs?

Cities in Virginia with the most Connectwise Experience job openings:

Connectwise Experience jobs near you
Infographic showing various Connectwise Experience job openings in Virginia as of July 2026, with employment types broken down into 4% Locum Tenens, 36% As Needed, 17% Full Time, 4% Part Time, 24% Temporary, and 15% Nights. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution.

Client Relationship Manager - DC

FusionTek

Arlington, VA • On-site

Full-time

Re-posted 3 days ago

Job description

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastructure management for small- to mid-sized businesses.

As we continue to expand our services, we are eager to find a Client Relationship Manager who embodies our core values:

  • Teamwork: We achieve our goals collaboratively.
  • Growth Mindset: We are focused on continuous improvement for our team members and our clients.
  • Integrity: We operate with transparency and prioritize the needs of our clients.
  • Ownership: We take responsibility for our work and ensure commitments are fulfilled.

As a Client Relationship Manager, you'll be the face of FusionTek for a dedicated portfolio of clients, a trusted partner they can count on. This role sits at the intersection of relationship building, service excellence, and strategic growth, giving you real ownership and impact. If you thrive on solving problems, nurturing long-term partnerships, and being a genuine advocate for the people you serve, this role was built for you!

This position is listed as Hybrid — primarily remote with occasional travel to client meetings/events. DC-Metro Area residents only.

Here's what you'll be doing:

  • Champion your clients — serve as their primary point of contact, ensuring they always feel heard, supported, and valued.
  • Drive retention and growth — build relationships that lead to long-term renewals and identify opportunities to expand the value FusionTek delivers.
  • Keep a pulse on account health — proactively spot risks, resolve recurring issues, and develop action plans before small problems become big ones.
  • Bridge the gap between client and company — bring client feedback to internal teams so we can continuously improve service delivery.
  • Coordinate seamlessly across teams — partner with Project Managers, Sales, and Leadership to move initiatives forward and keep clients informed.
  • Manage the details that matter — maintain accurate client documentation, account records, and technical configurations.
  • Show up where it counts — conduct virtual or onsite client visits as needed to strengthen relationships and support key moments.

Requirements