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Connectwise Experience Jobs (NOW HIRING)

WheelHouse IT

Support Technician - Remote

$18 - $20/hr

Document all work performed within the PSA system, ConnectWise experience desired. * Escalate complex issues appropriately while maintaining ownership of the client experience * Assist with client ...

K2 Staffing, LLC

IT Engineer - Level III

Charleston, SC

$75K - $85K/yr

Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. * Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability ...

ConnectWise

Account Based Marketing Manager

Read this opportunity to learn how YOU can make a difference at ConnectWise! Account-Based Marketing (ABM) Manager We're looking for an experienced ABM Manager to design and execute targeted ...

ConnectWise

Manager, Data Engineering

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North ... Qualifications: - Proven experience in data engineering, with a strong understanding of data ...

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Connectwise Experience information

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$27

$48

$65

How much do connectwise experience jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for connectwise experience in the United States is $48.74, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is ConnectWise Experience?

ConnectWise Experience refers to expertise in using ConnectWise, a suite of software solutions designed for IT service providers and managed service providers (MSPs). This experience typically involves proficiency with tools like ConnectWise Manage, Automate, and Control, which help businesses manage client relationships, automate tasks, and provide remote support. Individuals with ConnectWise experience can streamline IT operations, improve service delivery, and enhance customer satisfaction. Employers often seek candidates with this background to ensure efficient and effective IT service management.

What are the key skills and qualifications needed to thrive as a ConnectWise Specialist, and why are they important?

To thrive as a ConnectWise Specialist, you need strong IT knowledge, experience with managed services, and a solid understanding of the ConnectWise platform, often supported by relevant certifications or technical training. Familiarity with ConnectWise Manage, Automate, and other MSP tools, as well as ticketing and CRM systems, is typically expected. Excellent problem-solving, communication, and organizational skills help you collaborate with teams and deliver effective client solutions. These abilities ensure efficient workflow management, high-quality service delivery, and optimized use of the ConnectWise suite in a managed IT environment.

What is the difference between Connectwise Experience vs Connectwise Administrator?

AspectConnectwise ExperienceConnectwise Administrator
Primary RoleUser-focused support and troubleshooting within Connectwise platformSystem configuration, user management, and platform setup
Required SkillsCustomer service, basic technical knowledge, platform navigationTechnical expertise, system administration, scripting
Work EnvironmentSupport teams, client-facing roles, helpdeskIT departments, system administration teams
CertificationsConnectwise certifications, general IT supportConnectwise certifications, IT certifications (e.g., CompTIA)

Connectwise Experience roles focus on supporting users and troubleshooting issues, while Connectwise Administrator roles involve configuring and managing the platform's settings. Both roles require familiarity with Connectwise but serve different functions within organizations.

How does working in a ConnectWise Experience role typically involve collaboration with IT and client support teams?

In a ConnectWise Experience role, you’ll regularly collaborate with IT professionals, client support teams, and sometimes sales staff to ensure seamless integration and use of the ConnectWise platform. Your responsibilities may include troubleshooting workflow issues, onboarding new users, and helping tailor system configurations to client needs. Teamwork is essential, as you’ll often act as a bridge between technical staff and end users, translating requirements and helping resolve any challenges that arise. Open communication and a proactive approach to problem-solving are key to thriving in this collaborative environment.
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Connectwise Experience jobs near you
IT Engineer - Level 3 (Managed Services Provider)

IT Engineer - Level 3 (Managed Services Provider)

K2 Staffing

Scottsdale, AZ

Full-time

Posted 3 days ago

Job description

Summary

Our client is a leading and established IT Solutions Firm in the Scottsdale, AZ area that is seeking a professional senior system engineer (IT Engineer) to join their team. This position will consult, design, and implement IT advanced solutions. This position will also troubleshoot complex problems and mentor junior team members while being on a specific track towards CIO level consultancy. As an IT organization, they work on the latest technology from the top IT solution manufacturers and bring those technologies to solve their clients challenges and help them find strategic direction. If you are seeking to advance your career in a big way, then this just might be the opportunity that you've been seeking.

Duties & Responsibilities

  • Implementing, Monitoring, and Troubleshooting Microsoft Cloud with various customers
  • Various System Administration duties
  • Project Management
  • System Design
  • Working with technology vendors
  • Consulting and deployment of server and network solutions.
  • Client Strategical Plan Development
  • Advanced diagnostic and remediation of server and network solutions.
  • Write clear and concise documentation and instructions.
  • Ability to manage and prioritize multiple tasks in fast paced environment.
  • Participate in on-call rotation.
  • Continuous improvement keeping current on new technology, industry trends and threats

Qualifications & Requirements

  • Extensive knowledge of Active Directory and Windows Server Technologies (Windows Server, Exchange, RDS, SQL, IIS ...)
  • Experience with cloud technologies (Azure, O365, AWS, Google, G-Suite ...)
  • Confident with diagnostic, repair and installation of server and network systems.
  • In-depth working knowledge of virtualization including VMWare, Nutanix, SANS and clustering.
  • Knowledge of networking technologies including TCP/IP, VLANS, routing, switches, firewalls, DNS, VPN, and VoIP. (Cisco, Fortinet, Sonicwall)
  • Knowledge of RMM technologies, commonly used in MSP environments, such as NinjaONE, Kaseya, or Connectwise
  • Experience working with PSA Ticketing Software Solutions, such as Autotask or Connectwise.
  • Working knowledge of security policies and NIST controls.
  • Mastery and certified in one or more of the following:
    • Microsoft Servers, Fortinet, Cisco, VMWare, Nutanix, Windows Server, Storage Networking
  • Education: Bachelors degree required
  • Experience: 5+ Years systems design, administration, installation, and troubleshooting
  • Preferred Certifications:
    • MCSA Server or MCSE
    • Cisco
    • Fortinet
    • VMWare
    • Nutanix
Employment Type: Full time Location: Scottsdale, AZ