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Connectwise Experience Jobs (NOW HIRING)

ConnectWise

Product Manager- AI

Experience with ConnectWise or similar platforms Working Conditions * On-site / Hybrid / Remote depending on location * 0-10% travel may be required ConnectWise is an Equal Opportunity Employer ...

K2 Staffing

IT Help Desk Engineer Level III

Phoenix, AZ · On-site

Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. * Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. * Ability ...

WheelHouse IT

$18 - $20/hr

Document all work performed within the PSA system, ConnectWise experience desired. * Escalate complex issues appropriately while maintaining ownership of the client experience * Assist with client ...

New

WheelHouse IT

$18 - $20/hr

Document all work performed within the PSA system, ConnectWise experience desired. * Escalate complex issues appropriately while maintaining ownership of the client experience * Assist with client ...

New

WheelHouse IT

MO · On-site

$18 - $20/hr

Document all work performed within the PSA system, ConnectWise experience desired. * Escalate complex issues appropriately while maintaining ownership of the client experience * Assist with client ...

New

ConnectWise

Account Executive- ScreenConnect

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North ... experience with track record in over-achieving sales targets * Results driven and personable who ...

ConnectWise

Field Event Recruitment Coordinator

... experience Working Conditions: * Onsite/Hybrid/Remote depending on location * Occasional travel required to support field events ConnectWise is an Equal Opportunity Employer, dedicated to building a ...

WheelHouse IT

Support Technician - Remote

$18 - $20/hr

Document all work performed within the PSA system, ConnectWise experience desired. * Escalate complex issues appropriately while maintaining ownership of the client experience * Assist with client ...

ConnectWise

Manager, Sales

Read this opportunity to learn how YOU can make a difference at ConnectWise! The Manager of Sales is responsible for leading a team of entry level to experienced professionals focused on closing new ...

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Connectwise Experience information

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$48

$65

How much do connectwise experience jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for connectwise experience in the United States is $48.74, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is ConnectWise experience?

ConnectWise Experience refers to expertise in using ConnectWise, a suite of software solutions designed for IT service providers and managed service providers (MSPs). This experience typically involves proficiency with tools like ConnectWise Manage, Automate, and Control, which help businesses manage client relationships, automate tasks, and provide remote support. Individuals with ConnectWise experience can streamline IT operations, improve service delivery, and enhance customer satisfaction. Employers often seek candidates with this background to ensure efficient and effective IT service management.

What skills and qualifications are needed to thrive as a ConnectWise specialist?

To thrive as a ConnectWise Specialist, you need strong IT knowledge, experience with managed services, and a solid understanding of the ConnectWise platform, often supported by relevant certifications or technical training. Familiarity with ConnectWise Manage, Automate, and other MSP tools, as well as ticketing and CRM systems, is typically expected. Excellent problem-solving, communication, and organizational skills help you collaborate with teams and deliver effective client solutions. These abilities ensure efficient workflow management, high-quality service delivery, and optimized use of the ConnectWise suite in a managed IT environment.

How does working in a ConnectWise experience role involve collaboration with IT and client support teams?

In a ConnectWise Experience role, you’ll regularly collaborate with IT professionals, client support teams, and sometimes sales staff to ensure seamless integration and use of the ConnectWise platform. Your responsibilities may include troubleshooting workflow issues, onboarding new users, and helping tailor system configurations to client needs. Teamwork is essential, as you’ll often act as a bridge between technical staff and end users, translating requirements and helping resolve any challenges that arise. Open communication and a proactive approach to problem-solving are key to thriving in this collaborative environment.

What is the difference between Connectwise Experience vs Connectwise Administrator?

AspectConnectwise ExperienceConnectwise Administrator
Primary RoleUser-focused support and troubleshooting within Connectwise platformSystem configuration, user management, and platform setup
Required SkillsCustomer service, basic technical knowledge, platform navigationTechnical expertise, system administration, scripting
Work EnvironmentSupport teams, client-facing roles, helpdeskIT departments, system administration teams
CertificationsConnectwise certifications, general IT supportConnectwise certifications, IT certifications (e.g., CompTIA)

Connectwise Experience roles focus on supporting users and troubleshooting issues, while Connectwise Administrator roles involve configuring and managing the platform's settings. Both roles require familiarity with Connectwise but serve different functions within organizations.

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What states have the most Connectwise Experience jobs?

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Connectwise Experience jobs near you
Infographic showing various Connectwise Experience job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $101,369 per year, or $48.7 per hour.

Product Manager- AI

Remote

ConnectWise
Software Development • 501 - 1,000 employees

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

80th of 246 rated software companies

Great coworkers

Good employer

Respectful managers

Learn more about ConnectWiseexternal

Full-time

Re-posted 19 days ago

Job description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
About the Role
We're seeking a Product Manager to drive the strategy, development, and delivery of ConnectWise platform solutions, with a strong emphasis on AI-driven capabilities and workflow optimization. This role requires hands-on experience with AI platforms and tools to design and implement intelligent solutions that improve operational efficiency and partner outcomes.
You'll work cross-functionally to define requirements, prioritize backlogs, and deliver data-driven, AI-enabled solutions that enhance productivity, automate workflows, and support partner growth.
What You'll Do
  • Define and execute the product strategy and roadmap, with a focus on AI-powered features and workflow automation
  • Gather and translate customer, market, and data insights into clear, actionable product requirements
  • Identify, evaluate, and implement AI platforms/tools to improve operational workflows and product capabilities
  • Manage and prioritize the product backlog to align with AI-driven innovation goals
  • Collaborate with engineering, data, and AI/ML teams to deliver scalable solutions
  • Monitor product performance, adoption, and user experience, leveraging AI insights where applicable
  • Continuously identify opportunities to optimize workflows through AI and automation
  • Represent the product with partners and stakeholders, articulating AI strategy and value

What You Bring
  • 5+ years of product management or related experience
  • Required: Hands-on experience with AI/ML platforms, tools, or solutions, particularly in driving workflow improvements or automation
  • Proven ability to leverage AI technologies to enhance product functionality and operational efficiency
  • Strong communication and problem-solving skills
  • Experience working closely with software development and data teams
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail-oriented with a strong partner- and outcome-focused mindset

Nice to Have
  • Experience in MSP, SaaS, or technology platforms
  • Familiarity with Agile, SDLC, and Atlassian tools
  • Experience with AI platforms (e.g., OpenAI, Azure AI, automation tools, or similar) in a product environment
  • Experience with ConnectWise or similar platforms

Working Conditions
  • On-site / Hybrid / Remote depending on location
  • 0-10% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.

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