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Connectwise Experience Jobs in Colorado (NOW HIRING)

Xssentials

AV Service Coordinator

Avon, CO

$55K - $85K/yr

... Experience in scheduling, dispatching, or customer service preferred • Proficiency with ConnectWise, Microsoft Word, Excel, and data entry • Strong communication and customer service skills • ...

HARBOR IT

Internal IT Lead

Denver, CO · On-site

$90 - $115/hr

Proven experience working as a System Administrator or similar technical role. * Strong technical knowledge of: * Cisco networking (routing, switching, wireless) * ConnectWise (RMM and ticketing)

Xssentials

Warehouse Associate

Aspen, CO

$20 - $25/hr

Qualifications * 1+ year of warehouse, inventory, or logistics experience (AV industry experience is a plus). * Comfortable using inventory software (ConnectWise), scanners, and FedEx Ship Manager.

Initial.IT

Be Seen First

IT Service Manager

Denver, CO · On-site

$65K - $85K/yr

Service delivery, escalations, and resource management Experience with PSA platforms such as ConnectWise, Autotask, HaloPSA, or similar. Preferred Experience * MSP leadership experience * Service ...

Urgent

Initial.IT

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Technical Triage/Dispatch

Denver, CO · On-site

$50K - $60K/yr

Common business IT issues Experience with PSA tools (ConnectWise, Autotask, HaloPSA, etc.) Proven ability to prioritize competing demands in real time Queue Ownership Own the health and movement of ...

Prosum Inc.

Senior Systems Engineer (Denver)

Denver, CO · On-site

$100K - $110K/yr

MacOS, SQL, Google Workspace, RMM tools, ConnectWise, * Pre & Post sales experience * In addition to the above qualifications, you should also have the following qualities: * Leadership: ?The ability ...

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Connectwise Experience information

What is ConnectWise experience?

ConnectWise Experience refers to expertise in using ConnectWise, a suite of software solutions designed for IT service providers and managed service providers (MSPs). This experience typically involves proficiency with tools like ConnectWise Manage, Automate, and Control, which help businesses manage client relationships, automate tasks, and provide remote support. Individuals with ConnectWise experience can streamline IT operations, improve service delivery, and enhance customer satisfaction. Employers often seek candidates with this background to ensure efficient and effective IT service management.

What skills and qualifications are needed to thrive as a ConnectWise specialist?

To thrive as a ConnectWise Specialist, you need strong IT knowledge, experience with managed services, and a solid understanding of the ConnectWise platform, often supported by relevant certifications or technical training. Familiarity with ConnectWise Manage, Automate, and other MSP tools, as well as ticketing and CRM systems, is typically expected. Excellent problem-solving, communication, and organizational skills help you collaborate with teams and deliver effective client solutions. These abilities ensure efficient workflow management, high-quality service delivery, and optimized use of the ConnectWise suite in a managed IT environment.

How does working in a ConnectWise experience role involve collaboration with IT and client support teams?

In a ConnectWise Experience role, you’ll regularly collaborate with IT professionals, client support teams, and sometimes sales staff to ensure seamless integration and use of the ConnectWise platform. Your responsibilities may include troubleshooting workflow issues, onboarding new users, and helping tailor system configurations to client needs. Teamwork is essential, as you’ll often act as a bridge between technical staff and end users, translating requirements and helping resolve any challenges that arise. Open communication and a proactive approach to problem-solving are key to thriving in this collaborative environment.

What is the difference between Connectwise Experience vs Connectwise Administrator?

AspectConnectwise ExperienceConnectwise Administrator
Primary RoleUser-focused support and troubleshooting within Connectwise platformSystem configuration, user management, and platform setup
Required SkillsCustomer service, basic technical knowledge, platform navigationTechnical expertise, system administration, scripting
Work EnvironmentSupport teams, client-facing roles, helpdeskIT departments, system administration teams
CertificationsConnectwise certifications, general IT supportConnectwise certifications, IT certifications (e.g., CompTIA)

Connectwise Experience roles focus on supporting users and troubleshooting issues, while Connectwise Administrator roles involve configuring and managing the platform's settings. Both roles require familiarity with Connectwise but serve different functions within organizations.

What are popular job titles related to Connectwise Experience jobs in Colorado?

For Connectwise Experience jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Connectwise Experience jobs in Colorado look for?

The top searched job categories for Connectwise Experience jobs in Colorado are:

What cities in Colorado are hiring for Connectwise Experience jobs?

Cities in Colorado with the most Connectwise Experience job openings:

Connectwise Experience jobs near you
Infographic showing various Connectwise Experience job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Bench Technician 3-5 Years Experience

BEYOND IT SUPPORT LLC

Aurora, CO

$40K - $45K/yr

Part-time

Re-posted 17 days ago

Job description

About Us:
We’re a small, close-knit MSP committed to delivering top-notch IT support and solutions to local businesses. We’re looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients’ hardware running smoothly and efficiently.
Job Description
What You’ll Do:

  • Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking hardware
  • Troubleshoot hardware issues quickly and accurately to minimize client downtime
  • Assemble and prepare equipment for deployment or return to clients
  • Maintain detailed records of repairs, parts used, and test results
  • Manage and organize repair bench workspace and inventory of spare parts and tools
  • Work closely with help desk and field technicians to support client needs and share technical insights
  • Assist in configuring and testing equipment before it’s delivered or deployed
  • Stay up to date on the latest hardware technology and repair techniques relevant to MSP services
  • Onsite work at Clients locations as needed. Including setups, pickups, drop-offs
  • Manage incoming deliveries and inventory.
Additional Duties and Responsibilities:
  • Improve customer service, perception, and satisfaction.
  • Fast turnaround of Customer Requests.
  • Ability to multi-task
  • Ability to work in a team and communicate effectively.
  • Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
  • Escalate service requests that require engineer level support, following ticket to resolution.
  • Responsible for entering all time and expenses in ConnectWise as they occur.
  • Enter all work as service tickets in ConnectWise.
  • Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Who You Are:

  • You have 3-5 years of solid experience as a Bench Technician or similar role within IT support or repair
  • A Plus Certification 
  • Comfortable with a variety of IT hardware — from desktops and laptops to networking devices and servers
  • Detail-oriented and able to troubleshoot with patience and precision
  • Able to handle multiple repair jobs efficiently in a fast-paced environment
  • A good communicator who can work collaboratively with a small team and interface with clients when needed
  • Reliable and proactive, taking ownership of your work from start to finish
  • Advanced understanding of operating systems, business applications, printing systems, and network systems.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
    Diagnosis skills of technical issues.
  • Familiarity with MSP workflows, ticketing systems, or IT service management is a plus
  • Travel to client’s locations as needed (Must have reliable transportation) 
Why Join Us?

  • A friendly, supportive team atmosphere where your skills really make a difference
  • Hands-on experience with a wide range of hardware in a growing MSP environment
  • Opportunities to expand your technical knowledge and grow your career
  • Competitive pay and flexible work arrangements tailored for work-life balance
  • A chance to help local businesses stay productive and secure with your expertise
If you’re ready to bring your repair skills to a growing MSP where you’ll be valued and challenged, we’d love to hear from you!

  • Travel to client’s locations as needed (Must have reliable transportation)