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Ucaas Jobs (NOW HIRING)

LDI Connect

Jr UCaaS Engineer

Cranbury, NJ · On-site

LDI Connect is seeking a Junior UCaaS Engineer to support the deployment and ongoing support of cloud-based voice and collaboration solutions across New Jersey. This is a hands-on, field-oriented ...

LDI Connect

Jr UCaaS Engineer

Cranbury, NJ · On-site

$55K - $65K/yr

LDI Connect is seeking a Junior UCaaS Engineer to support the deployment and ongoing support of cloud-based voice and collaboration solutions across New Jersey. This is a hands-on, field-oriented ...

Techmode

Be Seen First

Account Executive, Voice & UCaaS Sales

Orlando, FL · Remote

$65K - $90K/yr

Account Executive, Voice & UCaaS Sales Remote · Full-time · Base salary + commission · Benefits · Paid vacation · Training bonus Techmode sells voice and UCaaS (unified communications) services ...

Vacatia

Unified Communications Engineer

Orlando, FL · On-site

We're looking for a Unified Communications (UCaaS) Engineer to own and modernize Vacatia's cloud communications ecosystem. This newly created role will be responsible for designing, deploying ...

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How much do ucaas jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for ucaas in the United States is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $25.24 per hour, depending on experience, location, and employer.

What is a UCaaS?

A UCaaS (Unified Communications as a Service) job typically involves managing cloud-based communication solutions for businesses, including VoIP, video conferencing, messaging, and collaboration tools. Professionals in this role may work in technical support, sales, implementation, or network management to ensure seamless communication for organizations. Responsibilities often include troubleshooting issues, integrating services, and optimizing performance to enhance productivity.

What skills and qualifications are needed for a UCaaS role?

To thrive in a UCaaS (Unified Communications as a Service) role, you need a strong technical understanding of VoIP, cloud communications, and network infrastructure, often backed by a degree in IT or related certifications such as CCNA, CompTIA Network+, or relevant vendor-specific credentials. Familiarity with platforms like Microsoft Teams, Zoom, Cisco Webex, and contact center systems is highly valued. Excellent problem-solving, effective communication, and customer service skills help professionals succeed in client-facing and team environments. These competencies ensure reliable communication solutions, swift troubleshooting, and seamless collaboration within organizations.

What are common challenges in a UCaaS role and how can they be addressed?

Professionals in UCaaS roles often encounter challenges related to integrating communication platforms with existing IT infrastructure, ensuring consistent service quality, and keeping up with rapidly evolving technology. Addressing these issues typically requires proactive troubleshooting, ongoing training, and close collaboration with IT and support teams. Staying up-to-date with platform updates and security protocols is also crucial to minimize downtime and protect sensitive information. By anticipating potential issues and maintaining open lines of communication with stakeholders, UCaaS professionals can deliver robust and reliable communication solutions for their organizations.

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Ucaas jobs near you
Infographic showing various Ucaas job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 59% Physical, 9% Hybrid, and 32% Remote job distribution, with an average salary of $49,561 per year, or $23.8 per hour.

Jr UCaaS Engineer

LDI Connect

Cranbury, NJ • On-site

Full-time

Re-posted 2 days ago

Job description

With headquarters on Long Island, come see why Long Island Business News honored LDI Connect with an award that recognizes our commitment to a high performing- yet people-centered workplace culture. Our other offices in CT, NYC (right in Time Square), NJ and LA share the same commitment!
LDI Connect is a high-performing technology services company with a proven track record of creating rewarding careers.
We do it all - from commercial security solutions, document management, managed IT services, hosted/cloud services, phone systems, and professional audio/video systems, AI and even copiers, printers, with a full line of production equipment.
LDI Connect is seeking a Junior UCaaS Engineer to support the deployment and ongoing support of cloud-based voice and collaboration solutions across New Jersey.
This is a hands-on, field-oriented role—ideal for someone early in their career who wants real exposure to UCaaS, VoIP, and conference room technology in live client environments.
You’ll work with platforms including Elevate and Zoom, supporting both phone systems and modern meeting spaces (Zoom Rooms, etc.).
What You’ll Do
  • Deploy and support UCaaS systems (VoIP phones, soft clients, conference room systems)
  • Assist with on-site installations across NJ
  • Configure users, devices, and call flows
  • Troubleshoot:
    • Call quality issues (latency, jitter, packet loss)
    • Device registration / provisioning
    • Network connectivity issues
  • Support Moves/Adds/Changes (MACDs)
  • Assist with MTR & Zoom Room setups and testing
  • Work directly with clients during installs and support calls
  • Document work performed and follow internal standards
What We’re Looking For
  • 1–3 years of experience in IT, telecom, or AV/UC environments ( preferred )
  • Basic understanding of:
    • Networking (IP, DHCP, DNS)
    • VoIP fundamentals (SIP, RTP)
  • Comfortable working on-site and client-facing
  • Strong troubleshooting mindset
  • Valid driver’s license (NJ travel required and some NY 1-2 times/week)
Nice to Have
  • Experience with Elevate or similar UCaaS platforms
  • Exposure to Zoom Rooms or Teams Rooms
  • Basic switching knowledge (VLANs, PoE)
  • AV or low-voltage installation experience
Why Join LDI Connect
  • Real-world exposure to enterprise UCaaS and AV deployments
  • Clear growth path into mid/senior engineering roles
  • Work on modern collaboration technologies
  • Training and certification opportunities

The typical base salary for this role is between $55,000 and $65,000. The offered base salary will depend on experience.
LDI Connect and affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 

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