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Ucaas Jobs in Texas (NOW HIRING)

Integrate/manage cloud UCaaS (e.g., Webex Calling, Teams Phone, RingCentral) and Contact Center (UCCX/UCCE/Webex CC). * Troubleshoot performance and incidents; maintain diagrams, runbooks, and change ...

What You'll Do: · Partner directly with customers to onboard and implement Clearspan UCaaS and collaboration solutions. · Lead customer workshops to gather requirements, review workflows, and ...

We deliver white-labeled UCaaS, SIP Trunking, 3CX Cloud Hosting, IaaS, SD-WAN failover, virtual faxing, and advanced billing solutions. We are expanding our go-to-market team and hiring an SDR to ...

Knowledge of UCaaS and CCaaS solutions. * 3+ years of experience in a UCaaS or CCaaS environment. Why Join Dialpad * Work at the center of the AI transformation in business communications * Build and ...

Director of Marketing - Remote US or Canada Sangoma is a global leader in business communications, delivering Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS ...

Strong hands-on experience with UCaaS, CCaaS, or cloud communications platforms - Dialpad product knowledge is a plus. * Proven ability to teach and facilitate complex technical concepts to mixed ...

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Ucaas information

What is a UCaaS?

A UCaaS (Unified Communications as a Service) job typically involves managing cloud-based communication solutions for businesses, including VoIP, video conferencing, messaging, and collaboration tools. Professionals in this role may work in technical support, sales, implementation, or network management to ensure seamless communication for organizations. Responsibilities often include troubleshooting issues, integrating services, and optimizing performance to enhance productivity.

What skills and qualifications are needed for a UCaaS role?

To thrive in a UCaaS (Unified Communications as a Service) role, you need a strong technical understanding of VoIP, cloud communications, and network infrastructure, often backed by a degree in IT or related certifications such as CCNA, CompTIA Network+, or relevant vendor-specific credentials. Familiarity with platforms like Microsoft Teams, Zoom, Cisco Webex, and contact center systems is highly valued. Excellent problem-solving, effective communication, and customer service skills help professionals succeed in client-facing and team environments. These competencies ensure reliable communication solutions, swift troubleshooting, and seamless collaboration within organizations.

What are common challenges in a UCaaS role and how can they be addressed?

Professionals in UCaaS roles often encounter challenges related to integrating communication platforms with existing IT infrastructure, ensuring consistent service quality, and keeping up with rapidly evolving technology. Addressing these issues typically requires proactive troubleshooting, ongoing training, and close collaboration with IT and support teams. Staying up-to-date with platform updates and security protocols is also crucial to minimize downtime and protect sensitive information. By anticipating potential issues and maintaining open lines of communication with stakeholders, UCaaS professionals can deliver robust and reliable communication solutions for their organizations.

What are popular job titles related to Ucaas jobs in Texas?

For Ucaas jobs in Texas, the most frequently searched job titles are:

Infographic showing various Ucaas job openings in Texas as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 84% In-person, and 16% Remote job distribution.

UCaaS Engineer, Telecom & Mobility Management

Temple, TX • On-site


McLane Company, Inc.
Import-Export • 10K+ employees

7.1

Company rating: 7.1 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

25th of 49 rated food wholesalers

People enjoy working here

Good employer

Recommended by students


Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 6 days ago. Applications are no longer accepted.


Job description

Take your career further with McLane!
McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.
We're seeking high impact telecom professionals to help lead and optimize enterprise UCaaS, voice, data, and mobility services. This role sits at the intersection of technology, financial governance, and executive communication, owning reliability, cost transparency, and operational excellence for critical communications platforms.
This is a hybrid position which will require the candidate to report and work from the office at least three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX.
Benefits you can count on:
  • Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
  • Paid time off begins day one.
  • 401(k) Profit Sharing Plan after 90 days.
  • Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What You'll Do
  • Serve as the operational lead for UCaaS, SIP, voice, DIA, and mobility services.
  • Lead incident response, troubleshooting, and carrier/vendor escalations.
  • Own telecom & mobility spend governance, billing accuracy, and cost optimization.
  • Partner closely with our TEM provider on invoices, disputes, credits, and forecasting.
  • Support architecture reviews, redundancy planning, and service readiness.
  • Communicate clearly with executives during outages, escalations, and budget reviews.
  • Mentor teammates and help build repeatable processes, playbooks, and documentation.

What We're Looking For
  • Education: Bachelor's degree in IT, Telecommunications, Networking, or equivalent experience.
  • Experience: 7 years telecom, UCaaS, or mobility experience.
  • Strong hands-on troubleshooting across voice, data, and mobility domains.
  • Experience working with UCaaS providers, carriers, and TEM platforms.
  • Proven ability to manage telecom spend, analyze invoices, and explain variances.
  • Clear, confident communication skills with technical and executive audiences.
  • Ability to stay calm, decisive, and professional during high-pressure incidents.
  • This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Why Join Us
  • Own mission-critical enterprise communications at scale.
  • Make visible impact on reliability, cost control, and executive confidence.
  • Work with trusted partners, modern platforms, and complex networks.
  • Be recognized as a go-to expert and operational leader.
  • Grow your career through mentorship, influence, and continuous learning.

Fit the following? We want you here!
  • Teamwork oriented.
  • Organized.
  • Problem solver.
  • Detailed.

Our roadmap. Our story.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit


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