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Ucaas Jobs in Arizona (NOW HIRING)

CREXENDO, INC

Software Validation Engineer

Tempe, AZ · On-site

Crexendo ® , Inc. is an award-winning premier provider of Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), communication platform software solutions, and ...

Sangoma

Director of Marketing

Phoenix, AZ · Remote

Director of Marketing - Remote US or Canada Sangoma is a global leader in business communications, delivering Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS ...

IDT

Sales Representative

Phoenix, AZ · On-site

Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest ...

IDT

Sales Representative

Phoenix, AZ · On-site

Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest ...

Dialpad

Partner Technical Delivery Engineer

Tempe, AZ · On-site

Strong hands-on experience with UCaaS, CCaaS, or cloud communications platforms - Dialpad product knowledge is a plus. * Proven ability to teach and facilitate complex technical concepts to mixed ...

Nextiva

CX Specialist, Enterprise

Scottsdale, AZ · On-site

... UCaaS, CX, CRM, AI, SaaS, or cloud-based technology solutions. * Experience managing complex, multi-million-dollar sales opportunities involving multiple stakeholders and long sales cycles. * Proven ...

ALVARIA

Senior Customer Success Manager

Phoenix, AZ · On-site

Experience in WFM, contact center technology, CCaaS, or UCaaS preferred. Ideal Candidate Profile The ideal Sr. CSM is commercially aware, operationally disciplined, and customer obsessed. They build ...

Crexendo

+1 More Locations

Tempe, AZ · On-site

Benchmark against leading support organizations in UCaaS and SaaS, and continuously evolve the model toward better customer outcomes. Support Operations And Escalation Management * Own service level ...

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How much do ucaas jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for ucaas in Arizona is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $23.51 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a UCaaS role?

To thrive in a UCaaS (Unified Communications as a Service) role, you need a strong technical understanding of VoIP, cloud communications, and network infrastructure, often backed by a degree in IT or related certifications such as CCNA, CompTIA Network+, or relevant vendor-specific credentials. Familiarity with platforms like Microsoft Teams, Zoom, Cisco Webex, and contact center systems is highly valued. Excellent problem-solving, effective communication, and customer service skills help professionals succeed in client-facing and team environments. These competencies ensure reliable communication solutions, swift troubleshooting, and seamless collaboration within organizations.

What are common challenges in a UCaaS role and how can they be addressed?

Professionals in UCaaS roles often encounter challenges related to integrating communication platforms with existing IT infrastructure, ensuring consistent service quality, and keeping up with rapidly evolving technology. Addressing these issues typically requires proactive troubleshooting, ongoing training, and close collaboration with IT and support teams. Staying up-to-date with platform updates and security protocols is also crucial to minimize downtime and protect sensitive information. By anticipating potential issues and maintaining open lines of communication with stakeholders, UCaaS professionals can deliver robust and reliable communication solutions for their organizations.

What is a UCaaS?

A UCaaS (Unified Communications as a Service) job typically involves managing cloud-based communication solutions for businesses, including VoIP, video conferencing, messaging, and collaboration tools. Professionals in this role may work in technical support, sales, implementation, or network management to ensure seamless communication for organizations. Responsibilities often include troubleshooting issues, integrating services, and optimizing performance to enhance productivity.

What are popular job titles related to Ucaas jobs in Arizona? For Ucaas jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Ucaas jobs in Arizona look for? The top searched job categories for Ucaas jobs in Arizona are:
What cities in Arizona are hiring for Ucaas jobs? Cities in Arizona with the most Ucaas job openings:
Ucaas jobs near you
Infographic showing various Ucaas job openings in Arizona as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $46,185 per year, or $22.2 per hour.

Software Validation Engineer

CREXENDO, INC

Tempe, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Crexendo®, Inc. is an award-winning premier provider of Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Our solutions currently support over 2.5 million end users globally and was recently recognized as the fastest growing UCaaS platform in the United States.


Crexendo Software Validation Engineer

You will be part of a team working on Crexendo's (NASDAQ: CXDO) award-winning business communications software that currently supports 3 million users. As part of the team, you will validate web, mobile, and VoIP firmware products, coordinate with vendors, and develop and maintain test automation.

If you are naturally curious about how things work, like taking things apart, find yourself criticizing software applications and websites, and are hungry to learn new technologies and touch lots of different aspects of applications, networking, databases, this job could be a great fit for you.

Responsibilities

  • Perform manual feature and bug fix testing for Crexendo's web and mobile application using TestRail/Practitest, fail test cases where appropriate, write bugs, and track bugs to completion through the development lifecycle
  • Validate VoIP firmware products and coordinate with vendors to create firmware fixes
  • Work with software developers to design new features and smart approaches to fixing bugs
  • Maintain the repository of test cases, test sets, and defect tickets
  • Review test cases for accuracy and clarity; review test sets for consistency
  • Learn new technologies and quickly apply what you've learned to your efforts
  • Write automation test cases

Personal Qualifications

1. Communication - relentless in communicating to understand the product and the work assigned.

2. Strong work ethic with consistent and reliable results

3. Initiative - always take the next action to move our overall effort forward

4. Attention to detail - meticulous, quality work.

5. Good learner - ability to learn - not repeating mistakes.

6. Consistency - following directions consistently

7. Good attitude - a positive approach to teamwork, accepting responsibility for mistakes and critical feedback, enjoys and celebrates successes

We're looking for someone who loves technology and has spent a lot of time playing around with software and hardware.

Professional Qualifications

  1. Bachelor's degree in computer science or equivalent. Experience with manual testing preferred
  2. 4-7 years in Software QA
  3. 4-7 years experience debugging complex systems, including web services, API
  4. Experience debugging LAMP stack technologies
  5. Experience with Linux –how to use it to debug problems / tailing logs and reading
  6. Experience with SIP and VoIP

Key technologies and keywords: SIP, session initiation protocol, VOIP, BLF, busy lamp field, MWI, message-waiting indicator, freeswitch, opensips, software development lifecycle (SDLC), Linux testing java applications, JIRA, practitest, git, Zephyr, test lodge, wan, lan, networking, dhcp, DNS, wireshark, audacity, nextiva, 8x8, ringcentral.

Benefits:

Crexendo offers a comprehensive benefits package including; equity, medical, vision, dental, holiday pay, paid time off (PTO), paid sick time (PST), and up to 3.5% 401K match.