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Connectwise Experience Jobs in Georgia (NOW HIRING)

Savant LLC

Account Manager

Woodstock, GA · On-site

$30K - $55K/yr

... in ConnectWise as they occur. · Understand processes in ConnectWise by completing assigned ... sales experience with selling similar offerings. · Possess a track record of prospecting ...

Savant LLC

Account Manager

Woodstock, GA · On-site

$30K - $55K/yr

... in ConnectWise as they occur. · Understand processes in ConnectWise by completing assigned ... sales experience with selling similar offerings. · Possess a track record of prospecting ...

Softrim LLC

Service Desk Manager

Alpharetta, GA · On-site

Experience with ITSM tools such as ConnectWise Automate, ConnectWise Manage, Jira, ConnectSecure, Auvik, or similar. * Solid knowledge of Windows/Mac operating systems, networking basics, hardware ...

Softrim

Service Desk Manager

Alpharetta, GA · Hybrid

Experience with ITSM tools such as ConnectWise Automate, ConnectWise Manage, Jira, ConnectSecure, Auvik, or similar. * Solid knowledge of Windows/Mac operating systems, networking basics, hardware ...

In-Telecom

Voice L2 Technician

Kennesaw, GA

$55K - $65K/yr

Document all work and resolve issues efficiently in ConnectWise Manage * Communicate effectively ... Familiarity with Avaya IP Office and hosted/cloud phone systems (NetSapiens & 8x8 experience a plus)

Ole Mexican Foods Inc

Helpdesk Associate Tier 1

Norcross, GA · On-site

$18.75 - $25.25/hr

Experience with Help Desk software, IT Glue Documentation software, ConnectWise RMM tool, Sophos Email Gateway, and Active Directory is preferred * Ability to multi-task and prioritize assignments ...

Fortuna Cysec Inc

Service Delivery Manager

Atlanta, GA · On-site

Experience with ITSM tools such as ConnectWise or ServiceNow. * Strong leadership, communication, and client management skills. * Bachelor's degree in Computer Science, IT, or related field (or ...

Milner

FULL CHARGE BOOKKEEPER

Norcross, GA · On-site

$70K - $80K/yr

... ConnectWise and QB connection, and Sales Tax reporting to multiple states, under the leadership of ... Experience with Quickbooks data entry and reconciliation. * Knowledge of EA accounting functions of ...

Milner

FULL CHARGE BOOKKEEPER

Peachtree Corners, GA · On-site

$70K - $80K/yr

... ConnectWise and QB connection, and Sales Tax reporting to multiple states, under the leadership of ... Experience with Quickbooks data entry and reconciliation. * Knowledge of EA accounting functions of ...

Integris

Account Executive

Atlanta, GA

The AE will work closely with Client Experience (CX), Marketing, and Service Delivery to present ... Accurately track all prospecting, opportunity, and sales activity in ConnectWise or other CRM ...

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Connectwise Experience information

What is ConnectWise experience?

ConnectWise Experience refers to expertise in using ConnectWise, a suite of software solutions designed for IT service providers and managed service providers (MSPs). This experience typically involves proficiency with tools like ConnectWise Manage, Automate, and Control, which help businesses manage client relationships, automate tasks, and provide remote support. Individuals with ConnectWise experience can streamline IT operations, improve service delivery, and enhance customer satisfaction. Employers often seek candidates with this background to ensure efficient and effective IT service management.

What skills and qualifications are needed to thrive as a ConnectWise specialist?

To thrive as a ConnectWise Specialist, you need strong IT knowledge, experience with managed services, and a solid understanding of the ConnectWise platform, often supported by relevant certifications or technical training. Familiarity with ConnectWise Manage, Automate, and other MSP tools, as well as ticketing and CRM systems, is typically expected. Excellent problem-solving, communication, and organizational skills help you collaborate with teams and deliver effective client solutions. These abilities ensure efficient workflow management, high-quality service delivery, and optimized use of the ConnectWise suite in a managed IT environment.

What is the difference between Connectwise Experience vs Connectwise Administrator?

AspectConnectwise ExperienceConnectwise Administrator
Primary RoleUser-focused support and troubleshooting within Connectwise platformSystem configuration, user management, and platform setup
Required SkillsCustomer service, basic technical knowledge, platform navigationTechnical expertise, system administration, scripting
Work EnvironmentSupport teams, client-facing roles, helpdeskIT departments, system administration teams
CertificationsConnectwise certifications, general IT supportConnectwise certifications, IT certifications (e.g., CompTIA)

Connectwise Experience roles focus on supporting users and troubleshooting issues, while Connectwise Administrator roles involve configuring and managing the platform's settings. Both roles require familiarity with Connectwise but serve different functions within organizations.

How does working in a ConnectWise experience role involve collaboration with IT and client support teams?

In a ConnectWise Experience role, you’ll regularly collaborate with IT professionals, client support teams, and sometimes sales staff to ensure seamless integration and use of the ConnectWise platform. Your responsibilities may include troubleshooting workflow issues, onboarding new users, and helping tailor system configurations to client needs. Teamwork is essential, as you’ll often act as a bridge between technical staff and end users, translating requirements and helping resolve any challenges that arise. Open communication and a proactive approach to problem-solving are key to thriving in this collaborative environment.

What are popular job titles related to Connectwise Experience jobs in Georgia?

For Connectwise Experience jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Connectwise Experience jobs in Georgia look for?

The top searched job categories for Connectwise Experience jobs in Georgia are:

Connectwise Experience jobs near you

Data Center Engineer- Local to Atlanta GA

ConnectWise

Atlanta, GA • On-site

Full-time

Posted 24 days ago

ConnectWise rating

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

79th of 244 rated software companies

Job description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Data Center Engineer is responsible for responding to scheduled and emergency dispatches, handling physical and logical aspects of data center operations, completing installations and replacements of hardware components, providing software support, managing shipping and receiving, and documenting work in the ticketing system.This role requires the ability to work independently, excellent customer service skills, experience with IT and networking systems, proficiency with technical tools, and strong troubleshooting abilities.
Essential Duties and Responsibilities:
  • Respond to scheduled and emergency dispatches to Datacenter for off-hour service calls.
  • Handles the physical and logical aspects of operating our own racks & power, networking, and servers.
  • After-hours support for both scheduled maintenance and on-call for emergencies involving the data
    center.
  • Complete physical installation and power-up of racks, servers and network equipment.
  • Provide installation and replacement services for hot-swappable or modular hardware components, such
    as hard drives and power supplies.
  • Provide software support such as requested system reboots, device configuration with direction and
    support from other teams.
  • Collaborate with cross-functional teams with various requests.
  • Handle shipping and receiving for the datacenter.
  • Document work in designated ticketing system.
  • May assist in training and/or leading new team colleagues.

Knowledge, Skills, and/or Abilities Required:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Ability to perform routine situations and procedures with limited supervision.
  • Excellent customer service skills.
  • Strong team player with ability to build positive and collaborative relationships within the ConnectWise
    organization.
  • Experience with IT and networking systems - server rack and stack, network cable installation and
    management of both fiber and copper.
  • Proficiency with technical tools such as PuTTY (for SSH & serial console access).
  • Ability to work independently and with limited supervision to complete assigned tasks in an asynchronous
    time zone environment.
  • Demonstrated high standards for workmanship, organization, and cleanliness with tasks, equipment and
    workspaces.
  • Demonstrated good troubleshooting skills to investigate and resolve system and infrastructure issues.
  • Willing to respond to irregular off hour emergency calls and schedule off hour maintenance.

Educational/Vocational/Previous Experience Recommendations:
  • Requires broad knowledge of job procedures and tools.

Working Conditions:
  • Onsite must be located near facilities to respond within the hour.
  • Local to Atlanta, GA
  • Physical work requirements will include regular walks through data center during the day, lifting servers and other equipment, working from ladders, running cables, and working with hand tools and test equipment.

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.

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