... and conflict resolution • Excellent organization and communication skills Physical Requirements • Must be able to speak, write, read and understand English • Occasional lifting, carrying ...
... and conflict resolution • Excellent organization and communication skills Physical Requirements • Must be able to speak, write, read and understand English • Occasional lifting, carrying ...
Resolution Expert - Collection Specialist
Rochester, NY · On-site
$19 - $22/hr
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Resolution Expert - Collection Specialist
Rochester, NY · On-site
$19 - $22/hr
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Research & Resolution Specialist
$19 - $22/hr
... and conflict resolution • Excellent organization and communication skills Physical Requirements • Must be able to speak, write, read and understand English • Occasional lifting, carrying ...
Research & Resolution Specialist
$19 - $22/hr
... and conflict resolution • Excellent organization and communication skills Physical Requirements • Must be able to speak, write, read and understand English • Occasional lifting, carrying ...
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Customer Resolution Specialist
Concord, NC · Remote
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Customer Resolution Specialist
Concord, NC · Remote
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Research & Resolution Specialist
$19 - $22/hr
... and conflict resolution • Excellent organization and communication skills Physical Requirements • Must be able to speak, write, read and understand English • Occasional lifting, carrying ...
Research & Resolution Specialist
$19 - $22/hr
... and conflict resolution • Excellent organization and communication skills Physical Requirements • Must be able to speak, write, read and understand English • Occasional lifting, carrying ...
Resolution Expert - Collection Specialist
Rochester, NY · On-site
$19 - $22/hr
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Quick apply
Resolution Expert - Collection Specialist
Rochester, NY · On-site
$19 - $22/hr
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Customer Resolution Specialist
Iowa, LA · Remote
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Customer Resolution Specialist
Iowa, LA · Remote
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Resolution Expert- Collection Specialist
Kansas City, MO · On-site
$19 - $22/hr
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Resolution Expert- Collection Specialist
Kansas City, MO · On-site
$19 - $22/hr
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Resolution Expert- Collection Specialist
Kansas City, MO · On-site
$19 - $22/hr
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Quick apply
Resolution Expert- Collection Specialist
Kansas City, MO · On-site
$19 - $22/hr
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Customer Resolution Specialist
Fort Mill, SC · Remote
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Customer Resolution Specialist
Fort Mill, SC · Remote
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Tax Resolution Managing Attorney
Oklahoma City, OK · On-site
$110K/yr
Exceptional leadership, interpersonal, negotiation, and conflict resolution skills. * Outstanding verbal and written communication skills. * Excellent organizational skills with the ability to ...
Tax Resolution Managing Attorney
Oklahoma City, OK · On-site
$110K/yr
Exceptional leadership, interpersonal, negotiation, and conflict resolution skills. * Outstanding verbal and written communication skills. * Excellent organizational skills with the ability to ...
Customer Resolution Specialist
Fort Mill, SC · On-site
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Customer Resolution Specialist
Fort Mill, SC · On-site
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Strong customer service and conflict resolution skills * Calm, patient, and professional--especially in high-stress situations * Excellent written and verbal communication skills * Highly organized ...
Strong customer service and conflict resolution skills * Calm, patient, and professional--especially in high-stress situations * Excellent written and verbal communication skills * Highly organized ...
Customer Resolution Specialist
Fort Mill, SC · On-site +1
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Customer Resolution Specialist
Fort Mill, SC · On-site +1
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Resolution Expert- Collection Specialist
Kansas City, MO · On-site
$19 - $22/hr
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Quick apply
Resolution Expert- Collection Specialist
Kansas City, MO · On-site
$19 - $22/hr
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Quick apply
Problem-solving, negotiation, and conflict-resolution skills * Customer-focused and adaptable to different personality types * Ability to multi-task, set priorities and manage time effectively
Customer Resolution Specialist
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Customer Resolution Specialist
$23.37 - $31.15/hr
Customer Service skills including active listening, adaptability, creativity, conflict resolution, collaboration, negotiation, decision making, open-mindedness, persuasion, and critical thinking.
Through facilitated discussions, role-playing activities, case studies, and applied conflict-resolution exercises, participants strengthen their ability to build consensus, preserve professional ...
Through facilitated discussions, role-playing activities, case studies, and applied conflict-resolution exercises, participants strengthen their ability to build consensus, preserve professional ...
Through facilitated discussions, role-playing activities, case studies, and applied conflict-resolution exercises, participants strengthen their ability to build consensus, preserve professional ...
Quick apply
Through facilitated discussions, role-playing activities, case studies, and applied conflict-resolution exercises, participants strengthen their ability to build consensus, preserve professional ...
Conflict Resolution information
See salary details
$16.59 - $19.27
4% of jobs
$19.27 - $21.96
12% of jobs
$22.50 is the 25th percentile. Wages below this are outliers.
$21.96 - $24.65
46% of jobs
$24.65 - $27.34
2% of jobs
$29.84 is the 75th percentile. Wages above this are outliers.
$27.34 - $30.03
12% of jobs
$30.03 - $32.71
0% of jobs
$32.71 - $35.40
11% of jobs
$35.40 - $38.09
6% of jobs
$38.09 - $40.78
3% of jobs
$40.78 - $43.47
2% of jobs
$43.47 - $46.15
2% of jobs
$16
$27
$46
How much do conflict resolution jobs pay per hour?
As of Jun 24, 2026, the average hourly pay for conflict resolution in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.
What can you do with a conflict resolution degree?
A conflict resolution degree prepares individuals for roles such as mediators, arbitrators, or conflict managers in various settings like workplaces, legal systems, or community organizations. Graduates can work in dispute resolution, negotiation, counseling, or organizational development, often utilizing skills in communication, negotiation, and problem-solving. Certification or training in specific conflict resolution methods can enhance job prospects.
How to get a job in conflict resolution?
To get a job in conflict resolution, candidates typically need a bachelor's degree in fields like psychology, social work, or conflict management, along with strong communication and negotiation skills. Gaining experience through internships, volunteering, or related roles can be beneficial, and professional certifications such as the Mediation Certification can enhance prospects. Employers often look for interpersonal skills, problem-solving ability, and knowledge of conflict resolution techniques.
What is conflict resolution?
Conflict resolution is the process of resolving disagreements or disputes between two or more parties in a constructive manner. It involves identifying the underlying issues, facilitating open communication, and working toward mutually acceptable solutions. Skilled conflict resolution helps maintain positive relationships, improves teamwork, and can prevent escalation of problems in both personal and professional settings.
What's a good job for overthinkers?
Conflict Resolution specialists often work in environments that require careful communication and problem-solving, making it suitable for overthinkers who enjoy analyzing situations. These roles typically involve mediating disputes, active listening, and developing solutions, often with training in negotiation or counseling. Attention to detail and patience are valuable skills in this field.
What is the difference between Conflict Resolution vs Mediator?
| Aspect | Conflict Resolution | Mediator |
|---|---|---|
| Primary Role | Facilitates resolution of disputes through negotiation and communication | Acts as an impartial third party to help parties reach a voluntary agreement |
| Credentials | Often requires training or certification in conflict management or mediation | Typically certified as mediators, with specific training in facilitation |
| Work Environment | Workplaces, legal settings, community organizations | Legal courts, workplaces, community dispute centers |
| Industry Usage | Used broadly across industries for dispute management | Commonly employed in legal, community, and organizational settings |
While both roles focus on resolving disputes, Conflict Resolution involves a broader set of skills aimed at managing conflicts proactively, whereas Mediators specifically facilitate negotiations between parties to reach agreements. Mediators are often certified professionals, whereas Conflict Resolution practitioners may have diverse backgrounds. Both roles are essential in various settings to promote understanding and resolution.
What are careers in conflict resolution?
Careers in conflict resolution involve mediating disputes and facilitating negotiations between parties to reach mutually acceptable solutions. Common roles include mediators, arbitrators, conflict resolution specialists, and ombudsmen, often requiring strong communication, negotiation skills, and relevant certifications. These professionals work in settings such as legal, corporate, community, or government environments.
What are some common challenges faced by professionals in conflict resolution roles, and how can they be addressed?
Professionals in conflict resolution often encounter challenges such as managing emotionally charged situations, navigating power imbalances, and maintaining neutrality between parties. These issues can be addressed by developing strong active listening skills, practicing empathy, and adhering to established ethical guidelines. Continuous professional development, peer support, and supervision also help practitioners refine their techniques and maintain resilience in high-pressure scenarios.
What are the key skills and qualifications needed to thrive in Conflict Resolution, and why are they important?
To thrive in Conflict Resolution, you need expertise in negotiation, mediation, and problem-solving, often supported by a background in psychology, law, or human resources. Familiarity with conflict resolution frameworks, mediation software, and relevant certifications such as Certified Mediator are valuable assets. Strong interpersonal skills, emotional intelligence, and active listening set outstanding professionals apart in this field. These competencies are crucial for effectively resolving disputes, fostering positive relationships, and maintaining a productive environment.
More about Conflict Resolution jobs
What cities are hiring for Conflict Resolution jobs? Cities with the most Conflict Resolution job openings:
What are the most commonly searched types of Conflict Resolution jobs? The most popular types of Conflict Resolution jobs are:
What states have the most Conflict Resolution jobs? States with the most job openings for Conflict Resolution jobs include:
What job categories do people searching Conflict Resolution jobs look for? The top searched job categories for Conflict Resolution jobs are:
- Part Time Peace Conflict Studies
- Peace Conflict Resolution
- Per Diem Adjunct Organizational Leadership
- Freelance International Study Abroad
- Conflict Studies
- Director Of Student Involvement
- Strategic Leadership Adjunct Online
- Full Time Adjunct Faculty Healthcare Administration
- Associates Interdisciplinary Studies
- Remote Spiritual Advisor
Aveanna Healthcare rating
6.6
Based on 194 frontline employees who took The Breakroom Quiz
65th of 228 rated social care providers
Job description
Overview
Join a Company That Puts People First-and Wins Awards Doing It!
At Aveanna, we're proud to create a workplace where you feel valued, supported, and inspired. Here's what sets us apart:
Award-Winning Workplace
Connection & Support
Inclusive Growth
Aveanna Cares - Service with Heart
Real Help When You Need It Most
Responsibilities & Qualifications
Position Overview
The position of Research & Resolution Associate (RRA) is responsible for the full cycle pursuit of investigating and resolving open invoices and credits as assigned by the Research & Resolution Managers. This position will conduct extensive research in multiple software platforms to resolve outstanding balances in accounts receivable. The RRA must effectively communicate and coordinate with direct co-workers, employees at branch locations, and the representatives of commercial and state agencies. The position will promptly respond to escalated inquiries and requests related to open account balances.
Essential Job Functions
• Identify and prioritize outstanding balances based on research and reports provided by RRMs.
• Research and resolve open invoices and credits by utilizing company software and tools.
• Recognize and communicate trends in problematic accounts and payers to management.
• Work all monthly-predetermined balances through adjudication and resolution.
• Document all efforts to resolve balances utilizing designated software and reports.
• Build and maintain effective relationships with Epic team members and representatives of commercial and state payers relevant to your open balances.
• Review each payer's specific guidelines (rates, filing/appeal deadlines, forms, etc.) as needed.
• Promptly reply to inquiries made by Aveanna employees regarding your assignments.
Requirements
• High school diploma is required
• Proficient computer skills including experience with Microsoft Excel and the internet
Preferences
• Undergraduate Degree Preferred
• Customer service experience Preferred
Other Skills/Abilities
• Must be able to adhere to confidentiality standards and professional boundaries at all times
• Analytical Problem Solving Skills
• Strong attention to detail
• Effectively manage multiple priorities
• Ability to work well in a team environment
• Deadline Driven
• Time Management
• Ability to remain calm and professional in stressful situations
• Strong commitment to excellence
• Quick-thinking and astute decision making skills
• Effective problem-solving and conflict resolution
• Excellent organization and communication skills
Physical Requirements
• Must be able to speak, write, read and understand English
• Occasional lifting, carrying, pushing and pulling of 25 pounds
• Must be able to lift 50 pounds
• Prolonged walking, standing, bending, kneeling, reaching, twisting
• Must be able to sit and climb stairs
• Must have visual and hearing acuity
• Must have strong sense of smell and touch
• Must be able to sufficiently reposition patients and move equipment without assistance
Environment
• Performs duties in an office environment during agency operating hours
• Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
Other Duties
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Aveanna does not accept unsolicited headhunter, and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Aveanna.
Join a Company That Puts People First-and Wins Awards Doing It!
At Aveanna, we're proud to create a workplace where you feel valued, supported, and inspired. Here's what sets us apart:
Award-Winning Workplace
- Recognized for Best Leadership, Best Diversity, Best Company for Women, Best Career Growth, Work-Life Balance, Happiness, and Top-Rated Outlook in 2025.
- Proud partner of the Military Spouse Employment Partnership.
Connection & Support
- Employee Connection Groups: Spaces to share experiences and build community.
- Social Circles: Connect over shared interests-books, music, movies, and more.
- At Aveanna, your well-being matters. That's why on Wellness Wednesday's, we give you tools to recharge, reset and refocus.
Inclusive Growth
- Open learning sessions for all employees-because we grow stronger together.
Aveanna Cares - Service with Heart
- Every year, we embrace our Month of Service, giving you the chance to volunteer in your local community with your team. It's a powerful way to give back, connect, and live our values beyond the workplace.
Real Help When You Need It Most
- Through the Aveanna Employee Relief Fund, we stand by each other during life's toughest moments-offering financial assistance to teammates facing unexpected hardships. Because here, care goes beyond the job description.
Responsibilities & Qualifications
Position Overview
The position of Research & Resolution Associate (RRA) is responsible for the full cycle pursuit of investigating and resolving open invoices and credits as assigned by the Research & Resolution Managers. This position will conduct extensive research in multiple software platforms to resolve outstanding balances in accounts receivable. The RRA must effectively communicate and coordinate with direct co-workers, employees at branch locations, and the representatives of commercial and state agencies. The position will promptly respond to escalated inquiries and requests related to open account balances.
Essential Job Functions
• Identify and prioritize outstanding balances based on research and reports provided by RRMs.
• Research and resolve open invoices and credits by utilizing company software and tools.
• Recognize and communicate trends in problematic accounts and payers to management.
• Work all monthly-predetermined balances through adjudication and resolution.
• Document all efforts to resolve balances utilizing designated software and reports.
• Build and maintain effective relationships with Epic team members and representatives of commercial and state payers relevant to your open balances.
• Review each payer's specific guidelines (rates, filing/appeal deadlines, forms, etc.) as needed.
• Promptly reply to inquiries made by Aveanna employees regarding your assignments.
Requirements
• High school diploma is required
• Proficient computer skills including experience with Microsoft Excel and the internet
Preferences
• Undergraduate Degree Preferred
• Customer service experience Preferred
Other Skills/Abilities
• Must be able to adhere to confidentiality standards and professional boundaries at all times
• Analytical Problem Solving Skills
• Strong attention to detail
• Effectively manage multiple priorities
• Ability to work well in a team environment
• Deadline Driven
• Time Management
• Ability to remain calm and professional in stressful situations
• Strong commitment to excellence
• Quick-thinking and astute decision making skills
• Effective problem-solving and conflict resolution
• Excellent organization and communication skills
Physical Requirements
• Must be able to speak, write, read and understand English
• Occasional lifting, carrying, pushing and pulling of 25 pounds
• Must be able to lift 50 pounds
• Prolonged walking, standing, bending, kneeling, reaching, twisting
• Must be able to sit and climb stairs
• Must have visual and hearing acuity
• Must have strong sense of smell and touch
• Must be able to sufficiently reposition patients and move equipment without assistance
Environment
• Performs duties in an office environment during agency operating hours
• Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
Other Duties
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Aveanna does not accept unsolicited headhunter, and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Aveanna.
What Aveanna Healthcare employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Aveanna
Sourced by ZipRecruiter
Aveanna Healthcare is one of the nation's leading providers of pediatric and adult homecare in the nation. We lead with clinical quality and compassion, delivering care in over 200 locations in 23 states. While we have a national presence, we are very much a local provider in each community we serve. Our stated mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we hope you will help us fulfill that mission by joining the 30,000 nurses who already call Aveanna home. Apply today.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US