ZipRecruiter

Log In

1

Conflict Resolution Jobs in Kentucky (NOW HIRING)

CLAY-INGELS MASTER

Human Resource Manager

Lexington, KY · On-site

Manage employee relations, investigations, disciplinary actions, and conflict resolution. * Coordinate performance evaluations, employee development, and training initiatives. * Ensure compliance ...

Pillar Health Group

Director of Nursing

Louisville, KY · On-site

$85K - $90K/yr

Management and conflict resolution skills * Excellent written and oral communication skills * Bachelor's degree preferred Requirements: * Active Registered Nurse (RN) license in the state of Kentucky

KFC

Assistant Manager

Louisville, KY · On-site

... and conflict resolution skills, exceptional team building capability with basic business math, accounting and computer skills, dedicated to providing exceptional customer service. 1-2 years ...

next page

Showing results 1-20

All JobsConflict Resolution JobsConflict Resolution Jobs in Kentucky

Conflict Resolution information

See Kentucky salary details

$14

$24

$40

How much do conflict resolution jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for conflict resolution in Kentucky is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.66 per hour, depending on experience, location, and employer.

What is conflict resolution?

Conflict resolution is the process of resolving disagreements or disputes between two or more parties in a constructive manner. It involves identifying the underlying issues, facilitating open communication, and working toward mutually acceptable solutions. Skilled conflict resolution helps maintain positive relationships, improves teamwork, and can prevent escalation of problems in both personal and professional settings.

What are some common challenges faced by professionals in conflict resolution roles, and how can they be addressed?

Professionals in conflict resolution often encounter challenges such as managing emotionally charged situations, navigating power imbalances, and maintaining neutrality between parties. These issues can be addressed by developing strong active listening skills, practicing empathy, and adhering to established ethical guidelines. Continuous professional development, peer support, and supervision also help practitioners refine their techniques and maintain resilience in high-pressure scenarios.

What are the key skills and qualifications needed to thrive in conflict resolution, and why are they important?

To thrive in Conflict Resolution, you need expertise in negotiation, mediation, and problem-solving, often supported by a background in psychology, law, or human resources. Familiarity with conflict resolution frameworks, mediation software, and relevant certifications such as Certified Mediator are valuable assets. Strong interpersonal skills, emotional intelligence, and active listening set outstanding professionals apart in this field. These competencies are crucial for effectively resolving disputes, fostering positive relationships, and maintaining a productive environment.

What is the difference between Conflict Resolution vs Mediator?

AspectConflict ResolutionMediator
Primary RoleFacilitates resolution of disputes through negotiation and communicationActs as an impartial third party to help parties reach a voluntary agreement
CredentialsOften requires training or certification in conflict management or mediationTypically certified as mediators, with specific training in facilitation
Work EnvironmentWorkplaces, legal settings, community organizationsLegal courts, workplaces, community dispute centers
Industry UsageUsed broadly across industries for dispute managementCommonly employed in legal, community, and organizational settings

While both roles focus on resolving disputes, Conflict Resolution involves a broader set of skills aimed at managing conflicts proactively, whereas Mediators specifically facilitate negotiations between parties to reach agreements. Mediators are often certified professionals, whereas Conflict Resolution practitioners may have diverse backgrounds. Both roles are essential in various settings to promote understanding and resolution.

Are there jobs in conflict resolution?

Yes, conflict resolution professionals work in various settings such as businesses, government agencies, and non-profit organizations to mediate disputes and facilitate communication. These roles often require strong interpersonal skills, negotiation abilities, and sometimes certifications like mediation training or conflict management courses.

What can I do with a conflict resolution degree?

A conflict resolution degree prepares individuals for roles such as mediators, arbitrators, or conflict management specialists. These professionals work in settings like workplaces, legal systems, or community organizations to facilitate communication and resolve disputes, often requiring strong interpersonal skills and certifications in negotiation or mediation.

What are popular job titles related to Conflict Resolution jobs in Kentucky?

For Conflict Resolution jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Conflict Resolution jobs in Kentucky look for?

The top searched job categories for Conflict Resolution jobs in Kentucky are:

What cities in Kentucky are hiring for Conflict Resolution jobs?

Cities in Kentucky with the most Conflict Resolution job openings:

Conflict Resolution jobs near you
Infographic showing various Conflict Resolution job openings in Kentucky as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $50,414 per year, or $24.2 per hour.

Strategy Attorney - Lien Resolution Strategy Coach

SYNERGY SETTLEMENT SERVICES INC

Louisville, KY

$75K - $125K/yr

Full-time

Posted 13 days ago

Job description

Description

The Lien Resolution Strategy Coach will oversee negotiation strategies, ensure efficient file progress, and support team members in achieving successful outcomes for our clients. This role includes active involvement in the resolution of complex subrogation cases, providing coaching, training, and development, and establishing best practices across the team. The Lien Resolution Coach will also collaborate with leadership across departments to promote unity and address interdepartmental challenges. Demonstrating alignment with our core values of Professionalism, Respect, Integrity, Dedication, and Empathy (PRIDE), the Lien Resolution Strategy Coach sets the standard for excellence in service delivery.

Requirements

Primary Duties:

The duties and responsibilities of this position include but are not limited to those listed below. These duties and responsibilities may be modified at any time by Management. Modifications will be in writing and will be acknowledged by both parties.

1. Negotiation Strategy Development and Escalation. Develop and guide negotiation strategies to secure favorable reductions, resolve escalated issues, and intervene in challenging cases to ensure client satisfaction.

2. Team Coaching, Training, and Development. Provide coaching and training to team members, maintain a negotiations manual, standardize policies, and foster continuous improvement through shared insights and strategies.

3. Workflow and Quality Oversight. Monitor workflows, review files, ensure adherence to procedures, and implement improvements to boost team productivity and maintain quality standards.

4. Communication. Engage with clients, sales team, and other departments to provide consultations, demonstrate expertise, and ensure professional communication.

5. Process and Resource Optimization. Utilize tools and dashboards, ensure accurate documentation, and audit claim summaries while adhering to policies and procedures.

6. Industry Knowledge and Professional Development. Stay updated on industry trends and legal changes to share insights with the team to enhance effectiveness and maintain competitive expertise.

7. Personal File Handling: Independently manage assigned caseloads, utilizing tools such as RYG and PowerBI to track progress, respond to escalations, and craft compelling, research-driven arguments tailored to each case for resolution.

8. Leadership: Foster a collaborative and supportive team environment by promoting professional growth, maintaining policies and procedures, participating in leadership meetings, and coordinating with departments to develop documentation and training materials.


Key Performance Indicators (KPI):

1. Conversion Rate: Achieve a conversion rate of 20% or higher

2. Quality Score: Maintain a quality score of 45 or higher on case reviews

3. Revenue Realization: Achieve at least 85% of Estimated Fee target

4. Customer Satisfaction: Maintain an average Customer Voice Score of 9.5 or higher on customer feedback surveys

5. Resolution Reduction Success Rate: Reduction achievement rate once reviewed

6. Service Completion Time: Time to service complete after review

7. Internal Team Satisfaction: Maintain or improve an internal lien team satisfaction survey score


Requirements:

  • Proficient with Microsoft Office Suite including Word and Excel
  • Professional attitude and demeanor with strong interpersonal and relationship-building skills to communicate effectively with clients and internal team members
  • Strong leadership, organizational, and time management skills to lead and direct internal team and manage client expectations
  • Collaborate effectively with cross-functional teams
  • High attention to detail and follow-up with a focus on efficiency and accuracy
  • Strategic thinker with an aptitude for identifying opportunities and advocating for change by creatively analyzing data to make informed decisions
  • Managing multiple tasks and prioritizing effectively in a fast-paced environment.


Education and/or Experience:?

  • Bachelor's Degree in a related field such as Legal Studies, Business Administration, Healthcare Administration, or a similar discipline.
  • Juris Doctor (JD) Degree or Paralegal Certification is highly preferred due to the legal nature of the work.
  • Courses or certifications in Negotiation and Conflict Resolution can be advantageous.
  • At least 7 years of demonstrated knowledge and experience in lien resolution.

Apply