Conflict Resolution Jobs in Baltimore, MD (NOW HIRING)

We are seeking a Coordinator, Student Conduct to play a critical role in cultivating an inclusive and welcoming campus community as an integral member of the Office of Student Conduct & Ethics. As part of the Student Conduct team, the Student Conduct Coordinator meets with students to address behavior that conflicts with university policies and expectations by providing both accountability and support to foster students' ethical development, resilience, and overall well-being. The Coordinator resolves conduct matters through informal and formal resolution processes, including explaining students' opportunities in each process, determining responsibility, sanctioning, providing ongoing feedback to students regarding educational assignments, and connecting students to relevant resources.
The Coordinator works to support the resolution of behavioral misconduct reports, mostly focused on incidents involving residential students. The Coordinator will support the Assistant Director overseeing residential misconduct in adjudicating cases, supporting hearing officers within On-Campus Living, and offering proactive education and outreach opportunities.
Specific Duties & Responsibilities

• Serve as a conduct administrator for informal and formal processes, including agreed resolution meetings and administrative hearings.
• Support adjudication of residential behavioral misconduct at the Homewood and Peabody campuses.
• Create, implement, and evaluate supports, conflict resolution options, and services for the campus community.
• Utilize relevant theory, literature, research, and best practices.
• Relevant knowledge areas include, but are not limited to: First Amendment, hazing, conflict resolution and alternative resolution, due process and fundamental fairness, higher education law, diversity and inclusion, Title IX, Violence Against Women Act, Clery Act, other applicable Civil Rights laws and regulations and state laws, student welfare, safety and security, student development, cultural competence, ethical development, social identity development, leadership development, community building, social justice, restorative justice, conflict resolution theory, motivational interviewing, and related theories of human motivation, change, and development.
• Review complaints, conduct intake meetings, consult with key partners, interview involved parties, and facilitate alternative resolution when appropriate, either through informal or formal mechanisms.
• Work closely with campus and community partners to ensure cases are resolved in an equitable, consistent, and educational manner.
• Coordinate formal hearings for other conduct administrators, including scheduling, meeting with students and advisors for pre-hearings, identifying policies, and ensuring timely resolution.
• Assist in the creation and management of conduct records in keeping with applicable university policies and state/federal laws.
• Advise students on rights and responsibilities in the university community.
• Manage correspondence with students, faculty, and staff.
• Under the direction of the Associate Director, assist with recruitment and training of the Student Conduct & Ethics Board(s) on an annual basis.
• Provide proactive education/coaching on ethical development, conflict resolution, and other topics, as needed.
• Serve on committees as appropriate.
• Other duties as assigned by supervisor.

Special Knowledge, Skills, or Abilities

• Strong writing and verbal communication skills.
• Knowledge of federal laws, state laws, and mandates including Title IX of the Higher Education Act, Family Educational Rights and Privacy Act, the Digital Millennium Copyright Act, American Disabilities Act, the Higher Education Act of America, Jeanne Clery Act, and the Drug-Free Schools Act.Awareness of the current issues in higher education.
• Ability to thrive and bring order and direction to ambiguous situations.
• Demonstrated ability to work independently, exercise discretion and mature judgment, and manage multiple priorities at once.
• Ability to work well with a variety of people in assessing system strengths and weaknesses.
• Strong organization and time management skills.
• Ability to partner cross-functionally with other departments.
• Ability to collect, analyze, interpret, evaluate, and summarize data.
• Maintain the highest levels of confidentiality with all students' academic and nonacademic records.
• Flexible, highly skilled, and independent position able to handle other appropriate matters as assigned.

About JHU
The Johns Hopkins University was America's first research university, founded for the express purpose of expanding knowledge and putting that knowledge to work for the good of humanity. Today, Johns Hopkins has approximately 6,500 faculty, 6,200 undergraduate students, and 17,600 graduate students across 230 degree programs at the baccalaureate, master's, and doctoral levels. JHU has multiple campuses in Baltimore and campuses serving graduate students in DC, Italy, and China. Johns Hopkins stands alone among top research universities in its extraordinary commitment of attention and resources to ensuring student success and particularly those from first-generation or limited income (FLI) backgrounds, making bold, sustained, and dramatic investments in the student experience over the last 15 years.
Student Affairs at JHU
Student Affairs on the Homewood campus is made up of 23 departments ranging from On-Campus Living, Dining, Athletics and Campus Recreation, to Student Engagement, Student Conduct, Student Transitions and Family Engagement, Center for Student Success, Center for Social Concern, and University Student Services administrative units like Human Resources, IT, and Communications.
Student Affairs at Johns Hopkins champions student success, and we cultivate a student experience that empowers students to thrive and achieve their dreams. Student Affairs educates beyond the classrooms, helping students to deepen their self-awareness, develop relationships, nurture inclusion, and find fulfillment in the collegiate experience to ensure lifelong success and meaningful contributions to our global community. Our culture is defined by our commitment to the "Aspirations for Student Learning," which play a critical role in helping us fulfill our mission. We challenge, encourage, and support students to:

• Live with curiosity
• Deepen self-awareness
• Engage in meaningful collaboration
• Grow in confidence
• Practice responsible leadership

Student Affairs enjoys a close relationship with Academic Affairs at JHU, and with shared responsibility for delivering on one of the University's highest priorities: ensuring that highly talented students from a wide range of backgrounds, regardless of their ability to pay, thrive during and after their time at JHU. We work closely with our colleagues in Student Health and Well-Being, Academic Affairs, Integrated Learning and Life Design, and the Office of Diversity and Inclusion to ensure students can take full advantage of all that JHU has to offer.
Our team is seeking student-centered, success-oriented professionals who want to make a difference in students' lives. Ideal candidates in Student Affairs are curious, solution-seeking, have a can-do attitude, and are committed to the dignity and equity of all persons. If you enjoy student-centered work, work focused on building relationships and fostering community, that is rarely the same day-to-day, engaging with both college students and colleagues in-person as well as virtually, and have an entrepreneurial spirit, we want you to join us!
Student Affairs Statement on Inclusion and Belonging
At Johns Hopkins, we strive to be a model of pluralism in which our students, faculty, and staff of all backgrounds, identities, and perspectives recognize, engage, and learn with and from each other. We seek to foster a welcoming and inclusive community where all members feel supported, are able to learn and participate fully, and believe that they belong and matter.

• We believe that the broad range of talents, cultures, identities, and experiences of our community members are core to our ability to deliver exceptional student development and learning experiences and achieve excellence in all we do.
• We strive to support a student experience where academic, leadership, and community engagement opportunities spur discovery and learning; encourage a respect for, and valuing of, the perspectives of others; and foster a sense of belonging and connection across our student, broader university, and Baltimore communities.
• We aim to create an environment where our students feel invited to learn from and contribute to the learning of others through the sharing and honoring of each other's perspectives, identities, cultures, talents, and experiences.

Minimum Qualifications

• Bachelor's Degree.

• Three years of experience in a student affairs division in higher education.

• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Master's Degree in Student Affairs, Higher Education, or a related field preferred.

Classified Title: Student Life Administrator
Job Posting Title (Working Title): Coordinator, Student Conduct(Office of Student Conduct)
Role/Level/Range: ACRP/04/MC
Starting Salary Range: $48,000-$84,100 ANNLY ($61,200 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Mon - Fri / 08:30am - 05:00pm
FLSA Status: Exempt
Location: Homewood Campus
Department name: Student Affairs
Personnel area: University Student Services