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Conflict Resolution Jobs in Chicago, IL (NOW HIRING)

Conflict Resolution: Respond to disturbances promptly and effectively, employing conflict resolution skills to deescalate situations without resorting to physical confrontation whenever possible.

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Ultimately, an exceptional assistant director should be knowledgeable of child care laws and demonstrate excellent problem-solving and conflict resolution skills. Center Assistant Director ...

Be Seen First

Ultimately, an exceptional assistant director should be knowledgeable of child care laws and demonstrate excellent problem-solving and conflict resolution skills. Center Assistant Director ...

Counselor

Chicago, IL · On-site

$47K - $53K/yr

Facilitate conflict-resolution and life-skills workshops for youth participants. * Support implementation of Quick Skills workshops and other prevention-focused educational activities. * Provide ...

Senior Human Resources Generalist

Chicago, IL · On-site

$71K - $92K/yr

Implement conflict resolution strategies and facilitate mediation to address workplace challenges and improve team effectiveness. * Help employees understand their rights, responsibilities, and ...

Facilitate conflict-resolution and life-skills workshops for youth participants. * Support implementation of Quick Skills workshops and other prevention-focused educational activities. * Provide ...

Implement conflict resolution strategies and facilitate mediation to address workplace challenges and improve team effectiveness. * Help employees understand their rights, responsibilities, and ...

Facilitate conflict-resolution and life-skills workshops for youth participants. * Support implementation of Quick Skills workshops and other prevention-focused educational activities. * Provide ...

Facilitate conflict-resolution and life-skills workshops for youth participants. * Support implementation of Quick Skills workshops and other prevention-focused educational activities. * Provide ...

Kitchen Manager

Chicago, IL · On-site

$22 - $24/hr

Strong leadership, conflict resolution, and multitasking abilities. * Hiring, training, and disciplining kitchen staff such as line cooks * Seeking ways to improve kitchen processes and ensure prompt ...

OSP Field SME

Chicago, IL · On-site

$90 - $120/hr

Constructability validation & field conflict resolution. * Team leadership and stakeholder management. * Knowledge of NESC, NEC, OSHA, MUTCD standards. * Tools: IQGeo, ArcGIS, AutoCAD, Katapult ...

Constructability validation & field conflict resolution. * Team leadership and stakeholder management. * Knowledge of NESC, NEC, OSHA, MUTCD standards. * Tools: IQGeo, ArcGIS, AutoCAD, Katapult ...

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Conflict Resolution information

See Chicago, IL salary details

$17

$28

$47

How much do conflict resolution jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for conflict resolution in Chicago, IL is $28.77, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $35.19 per hour, depending on experience, location, and employer.

What is conflict resolution?

Conflict resolution is the process of resolving disagreements or disputes between two or more parties in a constructive manner. It involves identifying the underlying issues, facilitating open communication, and working toward mutually acceptable solutions. Skilled conflict resolution helps maintain positive relationships, improves teamwork, and can prevent escalation of problems in both personal and professional settings.

What are some common challenges faced by professionals in conflict resolution roles, and how can they be addressed?

Professionals in conflict resolution often encounter challenges such as managing emotionally charged situations, navigating power imbalances, and maintaining neutrality between parties. These issues can be addressed by developing strong active listening skills, practicing empathy, and adhering to established ethical guidelines. Continuous professional development, peer support, and supervision also help practitioners refine their techniques and maintain resilience in high-pressure scenarios.

What are the key skills and qualifications needed to thrive in conflict resolution, and why are they important?

To thrive in Conflict Resolution, you need expertise in negotiation, mediation, and problem-solving, often supported by a background in psychology, law, or human resources. Familiarity with conflict resolution frameworks, mediation software, and relevant certifications such as Certified Mediator are valuable assets. Strong interpersonal skills, emotional intelligence, and active listening set outstanding professionals apart in this field. These competencies are crucial for effectively resolving disputes, fostering positive relationships, and maintaining a productive environment.

What is the difference between Conflict Resolution vs Mediator?

AspectConflict ResolutionMediator
Primary RoleFacilitates resolution of disputes through negotiation and communicationActs as an impartial third party to help parties reach a voluntary agreement
CredentialsOften requires training or certification in conflict management or mediationTypically certified as mediators, with specific training in facilitation
Work EnvironmentWorkplaces, legal settings, community organizationsLegal courts, workplaces, community dispute centers
Industry UsageUsed broadly across industries for dispute managementCommonly employed in legal, community, and organizational settings

While both roles focus on resolving disputes, Conflict Resolution involves a broader set of skills aimed at managing conflicts proactively, whereas Mediators specifically facilitate negotiations between parties to reach agreements. Mediators are often certified professionals, whereas Conflict Resolution practitioners may have diverse backgrounds. Both roles are essential in various settings to promote understanding and resolution.

Are there jobs in conflict resolution?

Yes, conflict resolution professionals work in various settings such as businesses, government agencies, and non-profit organizations to mediate disputes and facilitate communication. These roles often require strong interpersonal skills, negotiation abilities, and sometimes certifications like mediation training or conflict management courses.

What can I do with a conflict resolution degree?

A conflict resolution degree prepares individuals for roles such as mediators, arbitrators, or conflict managers in various settings like workplaces, legal systems, or community organizations. Graduates can work in dispute resolution, negotiation, counseling, or organizational development, often requiring strong communication and problem-solving skills. Certification or training in specific conflict resolution methods can enhance job prospects.

What are the most commonly searched types of Conflict Resolution jobs in Chicago, IL?

The most popular types of Conflict Resolution jobs in Chicago, IL are:

What are popular job titles related to Conflict Resolution jobs in Chicago, IL?

For Conflict Resolution jobs in Chicago, IL, the most frequently searched job titles are:

Infographic showing various Conflict Resolution job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $59,842 per year, or $28.8 per hour.

Remote Account Resolution Representative

Annuity Health

Westmont, IL • On-site

$16 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

349th of 500 rated business services


Job description

Description:

The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required – Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. Annuity Health offers a competitive starting salary and benefits.



Duties/Responsibilities


• Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional “patient focused-patient service” at all times.

• Strictly adhere to the Company’s Compliance guidelines and expectations, to include Local, State, and Federal requirements.

• Comply with the Company’s call structure expectations including but not limited to, proper collection steps and techniques.

• Achieve all assigned goals.

• Properly identify individual account situations, and provide appropriate resolution.

• Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.

• Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.

• Keep route maintenance backlog at an acceptable level.

• Recognize pressing issues and escalate to management as they occur.

• Work well with team members/management and not contribute to unproductive group conflict or negativity.

• Represent the Company in a positive manner through professional conduct, attitude, and appearance.

• Follow Company confidentiality and security policies and procedures.

• Understand and comply with company policies and procedures.

• Other duties as assigned by management.



Required Skills/Knowledge

• Previous collection experience preferred.

• Excellent Communication Skills required.

• Basic Computer Skills required.

• Customer Service Skills.

• Conflict Resolution Skills.

• High attention to detail.


Education/Experience

  • High school diploma or General Education Development (GED) Certificate required

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

Requirements:



What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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