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Conflict Resolution Jobs in Toronto, ON (NOW HIRING)

Security Manager

Toronto, ON · On-site

CA$40K - CA$60K/yr

Handle incident reports, investigations, and conflict resolution * Train and onboard new security staff * Ensure all guards adhere to company protocols, including confidentiality and professionalism

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Human Resource Manager

Oshawa, ON · On-site

CA$110K - CA$120K/yr

Strong conflict resolution, active listening, negotiation, and cross-functional communication abilities. [1]

Labour Relations Specialist

Oakville, ON · On-site

$70K - $80K/yr

Partner with operational leaders to address attendance management, performance management, progressive discipline, accommodations, return-to-work programs, and workplace conflict resolution.

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Conflict Resolution information

See Toronto, ON salary details

$11

$25

$64

How much do conflict resolution jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for conflict resolution in Toronto, ON is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.29 and $25.69 per hour, depending on experience, location, and employer.

What is conflict resolution?

Conflict resolution is the process of resolving disagreements or disputes between two or more parties in a constructive manner. It involves identifying the underlying issues, facilitating open communication, and working toward mutually acceptable solutions. Skilled conflict resolution helps maintain positive relationships, improves teamwork, and can prevent escalation of problems in both personal and professional settings.

What are some common challenges faced by professionals in conflict resolution roles, and how can they be addressed?

Professionals in conflict resolution often encounter challenges such as managing emotionally charged situations, navigating power imbalances, and maintaining neutrality between parties. These issues can be addressed by developing strong active listening skills, practicing empathy, and adhering to established ethical guidelines. Continuous professional development, peer support, and supervision also help practitioners refine their techniques and maintain resilience in high-pressure scenarios.

What are the key skills and qualifications needed to thrive in conflict resolution, and why are they important?

To thrive in Conflict Resolution, you need expertise in negotiation, mediation, and problem-solving, often supported by a background in psychology, law, or human resources. Familiarity with conflict resolution frameworks, mediation software, and relevant certifications such as Certified Mediator are valuable assets. Strong interpersonal skills, emotional intelligence, and active listening set outstanding professionals apart in this field. These competencies are crucial for effectively resolving disputes, fostering positive relationships, and maintaining a productive environment.

What is the difference between Conflict Resolution vs Mediator?

AspectConflict ResolutionMediator
Primary RoleFacilitates resolution of disputes through negotiation and communicationActs as an impartial third party to help parties reach a voluntary agreement
CredentialsOften requires training or certification in conflict management or mediationTypically certified as mediators, with specific training in facilitation
Work EnvironmentWorkplaces, legal settings, community organizationsLegal courts, workplaces, community dispute centers
Industry UsageUsed broadly across industries for dispute managementCommonly employed in legal, community, and organizational settings

While both roles focus on resolving disputes, Conflict Resolution involves a broader set of skills aimed at managing conflicts proactively, whereas Mediators specifically facilitate negotiations between parties to reach agreements. Mediators are often certified professionals, whereas Conflict Resolution practitioners may have diverse backgrounds. Both roles are essential in various settings to promote understanding and resolution.

Are there jobs in conflict resolution?

Yes, conflict resolution professionals work in various settings such as businesses, government agencies, and non-profit organizations to mediate disputes and facilitate communication. These roles often require strong interpersonal skills, negotiation abilities, and sometimes certifications like mediation training or conflict management courses.

What can I do with a conflict resolution degree?

A conflict resolution degree prepares individuals for roles such as mediators, arbitrators, or conflict managers in various settings like workplaces, legal systems, or community organizations. Graduates can work in dispute resolution, negotiation, counseling, or organizational development, often requiring strong communication and problem-solving skills. Certification or training in specific conflict resolution methods can enhance job prospects.

What are popular job titles related to Conflict Resolution jobs in Toronto, ON?

For Conflict Resolution jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Conflict Resolution jobs in Toronto, ON look for?

The top searched job categories for Conflict Resolution jobs in Toronto, ON are:

Infographic showing various Conflict Resolution job openings in Toronto, ON as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $53,432 per year, or $25.7 per hour.

Utilities Engineer - Interface Management (Senior)

SYSTRA

Toronto, ON

Full-time

Re-posted yesterday


Job description

SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the existing infrastructure, privatization of a railway.

Understand better who we are by visiting www.systracanada.com.


The Utilities Engineer – Coordination and Interface Management is responsible for the identification, coordination, and resolution of interfaces between the High-Speed Rail (HSR) project and existing utility infrastructure, utility owners, and municipalities.

The role includes managing utility-related data, including Subsurface Utility Engineering (SUE) information across all quality levels (Quality Levels (QL-D to QL-A)), Geographic Information System (GIS) data, legacy records, and Computer-Aided Design (CAD) models.

The position requires coordinating with stakeholders to define conflict resolution strategies and ensuring that third-party designs are developed, reviewed, and implemented in accordance with agreed requirements, schedule, and project constraints.

It covers both:

·         The engineering of existing conditions (data collection, validation, and constraint identification);

·         The engineering of proposed solutions, through coordination with stakeholders to define, challenge, agree upon, and validate utility conflict resolution strategies.


Key Responsibilities:

·         Lead coordination with utility owners, municipalities, and third parties

·         Capture, validate and track stakeholder requirements and constraints

·         Oversee collection, validation, and integration of utility data (SUE QL-D to QL-A, GIS, legacy records)

·         Identify, assess, and manage utility constraints and conflicts

·         Ensure the accuracy, completeness, and traceability of utility data

·         Lead the definition of conflict resolution strategies (relocation, protection, accommodation) in collaboration with stakeholders

·         Coordinate with internal design teams (structural, track, etc) for conflict resolution

·         Challenge and validate proposed solutions from third parties

·         Ensure selected solutions are technically sound, feasible, and aligned with project constraints

·         Review and validate third-party designs against agreed solutions

·         Monitor the progress of design and implementation by utility owners / municipalities

·         Ensure compliance with schedule, scope, and agreed technical approaches

·         Ensure integration of both existing and proposed utilities into project models (CAD/3D)

·         Contribute to risk management and mitigation plans

·         Maintain coordination records, decisions logs, and interface tracking tools

·         Support interface management processes and contribute to overall project coordination


Requirements

·         10+ years of experience in utilities coordination, infrastructure projects, or interface management within large-scale linear projects (rail, highways, pipelines)

·         Proven experience working with utility owners, municipalities, and third parties in complex, multi-stakeholder environments

·         Experience with Subsurface Utility Engineering (SUE), including understanding of quality levels (QL-D to QL-A) and associated data limitations

·         Familiarity with utility relocation, protection, and accommodation strategies

·         Experience with utility data integration and management (GIS, CAD, legacy records)

·         Experience working in design coordination and validation environments where third-party deliverables must be reviewed and monitored

·         High-Speed Rail (HSR) or major infrastructure experience is considered a strong asset

Skills and Competencies 

·         Strong ability to lead and facilitate technical coordination meetings and workshops with multiple stakeholders

·         Ability to analyze both existing conditions and proposed solutions, and provide sound engineering judgment

·         Strong analytical thinking, rigor, and attention to detail, particularly in contexts with incomplete or uncertain data

·         Ability to challenge, validate, and drive consensus on technical solutions with external stakeholders

·         Experience in risk identification, mitigation, and follow-up, particularly related to utilities and third-party interfaces

·         Strong organizational skills, including the ability to manage complex data, multiple interfaces, and competing priorities

·         Excellent communication skills, with the ability to present complex technical information clearly to both technical and non-technical stakeholders

·         Ability to represent engineering interests effectively with senior leadership, clients, and external partners

·         Proactive mindset with strong ownership of issues and solutions

·         Ability to work in multidisciplinary and multicultural environments

·         Has a strong fluency in either English or French and willingness to learn the other.


SYSTRA Canada is committed to having a diverse and inclusive workforce. We are an Equal Opportunity Employer that values applications from all and offers employment equity based on the merits and abilities of candidates and personnel.

Note: In this description, the masculine gender is used for easy reading purposes and includes the feminine.

We use AI-enabled tools in our recruitment platform (iCIMS) for tasks like resume parsing and candidate matching. These tools do not make hiring decisions; all applications are reviewed by a human recruiter, and final decisions are made by our hiring team.

For questions about our hiring process or AI tools, please contact infocanada@systra.com.


Hybrid