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Conference Services Manager Jobs in Indiana (NOW HIRING)

Manage the services that allow organizations to operate efficiently, such as secretarial and reception, administration, payroll, conference planning and travel, information and data processing, mail ...

Manage the services that allow organizations to operate efficiently, such as secretarial and reception, administration, payroll, conference planning and travel, information and data processing, mail ...

... conference services, and many thousands of community members in support of 40 national athletic ... MLB pitcher for the San Diego Padres Eric Stults), a senior Midwest manager for Blue Cross / Blue ...

... conference services, and many thousands of community members in support of 40 national athletic ... MLB pitcher for the San Diego Padres Eric Stults), a senior Midwest manager for Blue Cross / Blue ...

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Conference Services Manager information

See Indiana salary details

$38.1K

$59K

$77.1K

How much do conference services manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for conference services manager in Indiana is $58,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $67,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Conference Services Managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What Does a Conference Services Manager Do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a Conference Services Manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

What are the key skills and qualifications needed to thrive as a Conference Services Manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.
What are popular job titles related to Conference Services Manager jobs in Indiana? For Conference Services Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Conference Services Manager jobs in Indiana look for? The top searched job categories for Conference Services Manager jobs in Indiana are:
Infographic showing various Conference Services Manager job openings in Indiana as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,959 per year, or $28.3 per hour.
Hotel Sales Coordinator

$17 - $20/hr

Full-time

Posted 19 days ago


Job description

Hotel Sales Coordinator
Courtyard by Marriott Downtown South Bend
Job Summary:
The Sales Coordinator is responsible for providing administrative support to the sales team to ensure efficient operations and successful sales activities. This role involves managing client inquiries, preparing proposals, coordinating meetings, processing bookings, and assisting in the execution of sales and marketing strategies. The Sales Coordinator plays a key role in maintaining customer relationships and supporting the sales team to meet revenue goals for the hotel.

Key Responsibilities:
  • Sales Support amp; Coordination:
    • Provide administrative support to the sales team by handling daily inquiries, scheduling meetings, and organizing travel arrangements.
    • Prepare and distribute sales proposals, contracts, and agreements for potential clients.
    • Assist with managing the hotel's sales CRM (Customer Relationship Management) system, ensuring accurate and up-to-date client information and sales activity records.
    • Coordinate and schedule appointments, meetings, and site visits for sales managers or the director of sales.
    • Help prepare presentations and reports for sales meetings, including performance tracking, client analysis, and sales targets.
  • Client Communication amp; Relationship Management:
    • Respond to phone calls, emails, and online inquiries from potential clients, providing information about the hotel’s services, availability, and pricing.
    • Assist in managing and maintaining client accounts, ensuring excellent service and follow-up to build long-term relationships.
    • Provide clients with information about meeting space, catering services, guest accommodations, and other hotel offerings.
    • Help ensure a smooth process for booking and confirming client reservations, group bookings, and event requests.
    • Maintain a professional and friendly communication approach when dealing with clients, both internal and external.
  • Event amp; Group Coordination:
    • Assist the sales team in managing event details, including scheduling meetings and coordinating catering, room arrangements, and AV requirements.
    • Ensure that all event and group bookings are accurately entered into the system and updated as needed.
    • Work with the event or conference services team to coordinate logistics for groups, meetings, and conferences.
    • Support the planning and execution of sales promotions, events, and marketing activities to attract new business and retain existing clients.
  • Reporting amp; Documentation:
    • Assist in compiling and maintaining sales and marketing reports, tracking performance against goals.
    • Provide regular updates to the sales team on the status of client accounts, bookings, and leads.
    • Ensure all client communication, bookings, and contracts are accurately documented for easy reference.
    • Process and file sales contracts and other related documents as per company standards.
  • Administrative Tasks:
    • Perform general office duties such as filing, organizing records, and maintaining the sales department’s calendar.
    • Assist in organizing and preparing materials for sales presentations, trade shows, and promotional events.
    • Help maintain and update the sales team’s marketing materials, brochures, and promotional collateral.
  • Collaboration amp; Teamwork:
    • Work closely with the marketing and operations teams to ensure that sales initiatives are aligned with hotel goals and branding.
    • Act as a liaison between the sales team and other hotel departments to ensure seamless communication and coordination of guest requests.
    • Participate in regular sales meetings and provide input on potential opportunities, strategies, and performance reviews.

Qualifications:
  • Education amp; Experience:
    • High school diploma or equivalent required; bachelor’s degree in Business, Hospitality Management, Marketing, or a related field preferred.
    • Previous experience in a sales, marketing, or administrative support role, preferably in the hotel or hospitality industry.
    • Familiarity with hotel sales systems, reservations systems, and CRM platforms is a plus.
  • Skills amp; Knowledge:
    • Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
    • Excellent verbal and written communication skills.
    • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfortable learning new software tools.
    • Knowledge of hospitality industry standards, services, and terminology.
    • Ability to work effectively both independently and as part of a team.
  • Personal Characteristics:
    • Positive, proactive, and detail-oriented with a strong customer service focus.
    • Strong problem-solving abilities and ability to think critically.
    • Strong interpersonal skills and the ability to build relationships with internal and external stakeholders.
    • Ability to maintain professionalism and composure in a fast-paced environment.

Physical Demands:
  • Ability to work at a desk for extended periods, using a computer and phone.
  • Ability to lift and carry up to 25 pounds (e.g., marketing materials, supplies).
  • Occasional standing, walking, and traveling for meetings and events may be required.
Join One of Northern Indiana's Leading Hospitality Groups
We are a rapidly expanding hospitality group in Northern Indiana, operating Marriott, Hilton, and IHG brands. With new properties in Kentucky and Mishawaka, we offer numerous opportunities for growth. If you’re passionate about service and career development, we promote from within and invest in our people—so you can build your future with us.
JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.