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Comcast Technical Support Representative Jobs (NOW HIRING)

LHH US

Technical Support Rep

Rochelle Park, NJ

$50K - $60K/yr

Technical Support Representative Bergen County, NJ Our client, a leader in entertainment technology, is seeking a Technical Support Representative to provide high-quality technical assistance and ...

Docmagic

Technical Support Representative

Torrance, CA · On-site

$26.30 - $36/hr

Position Summary The Technical Support Representative serves as the initial point of contact for primary technical issues and handles escalation inquiries. This role focuses on resolving ...

Xante corp

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

Citynet

Technical Support Representative

Bridgeport, CT · On-site

Technical Support Technician/CSR At Citynet, we listen to our customers! We are looking to expand our award-winning network operations center at our corporate headquarters in Bridgeport, WV. Do you ...

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How much do comcast technical support representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for comcast technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of a Comcast Technical Support Representative?

As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.

What is a Comcast Technical Support Representative job?

A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.

What are the key skills and qualifications needed to thrive in the Comcast Technical Support Representative position, and why are they important?

To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.

More about Comcast Technical Support Representative jobs
What cities are hiring for Comcast Technical Support Representative jobs? Cities with the most Comcast Technical Support Representative job openings:
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What states have the most Comcast Technical Support Representative jobs? States with the most job openings for Comcast Technical Support Representative jobs include:
What job categories do people searching Comcast Technical Support Representative jobs look for? The top searched job categories for Comcast Technical Support Representative jobs are:
Comcast Technical Support Representative jobs near you
Infographic showing various Comcast Technical Support Representative job openings in the United States as of May 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $43,945 per year, or $21.1 per hour.

Technical Support Rep

LHH US

Rochelle Park, NJ

$50K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 9 days ago

Job description

Technical Support Representative
Bergen County, NJ
Our client, a leader in entertainment technology, is seeking a Technical Support Representative to provide high-quality technical assistance and product support to customers. This role blends hands-on troubleshooting, repair work, and customer interaction, with occasional travel for on-site support.
Key Responsibilities
  • Provide product support to customers via phone and email in a timely and professional manner
  • Issue, track, and process RMA (Return Merchandise Authorization) requests
  • Evaluate, quote, and support the repair of returned products
  • Maintain and update the internal knowledge base with product issues and solutions
  • Perform on-site installation and troubleshooting of products as needed (occasional domestic and international travel)
  • Prepare and deliver monthly reports on support metrics
  • Complete special projects and additional assignments as required
Qualifications
  • Hands-on experience with entertainment lighting technology, including lighting fixtures, moving lights, and controllers
  • Strong troubleshooting skills, both internally and in customer-facing situations
  • Ability to read and interpret electronic schematics (preferred)
  • Excellent verbal communication skills with a customer-focused approach
  • Ability to collaborate effectively with customers, vendors, electricians, and technical teams
  • Proficiency with Microsoft Windows and Microsoft Office
  • Strong organizational skills and attention to detail
Education & Experience
  • Experience as a Stage Electrician strongly preferred
  • Associates or Bachelors degree in Theatre Technology, or equivalent practical experience
or
  • Associates or Bachelors degree in Electrical or Electronics Engineering
This is an excellent opportunity for a technically skilled professional who enjoys problem-solving, working hands-on with products, and delivering exceptional customer support in a dynamic, specialized industry.
The client offers 18 days of PTO to start, 10 company paid holidays, medical, dental, and vision.
Pay Details: $50,000.00 to $60,000.00 per year
Search managed by: Heather Stott-Mason
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.