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Comcast Technical Support Representative Jobs (NOW HIRING)

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

We are looking for a Technical Support Representative who is curious, mechanically inclined, and eager to help our customers turn their designs into usable parts. We are looking for energetic ...

As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...

As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

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Comcast Technical Support Representative information

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How much do comcast technical support representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for comcast technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of a Comcast Technical Support Representative?

As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.

What is a Comcast Technical Support Representative job?

A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.

What are the key skills and qualifications needed to thrive in the Comcast Technical Support Representative position, and why are they important?

To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.

More about Comcast Technical Support Representative jobs
What cities are hiring for Comcast Technical Support Representative jobs? Cities with the most Comcast Technical Support Representative job openings:
What are the most commonly searched types of Comcast Technical Support Representative jobs? The most popular types of Comcast Technical Support Representative jobs are:
What states have the most Comcast Technical Support Representative jobs? States with the most job openings for Comcast Technical Support Representative jobs include:
What job categories do people searching Comcast Technical Support Representative jobs look for? The top searched job categories for Comcast Technical Support Representative jobs are:
Infographic showing various Comcast Technical Support Representative job openings in the United States as of June 2026, with employment types broken down into 3% Internship, 5% As Needed, 11% Full Time, 15% Temporary, 43% Contract, and 23% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,945 per year, or $21.1 per hour.
Technical Support Representative

Technical Support Representative

Xante corp

Mobile, AL โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Technical Support Representative Job Description

The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific training will be provided.

The employee must coordinate with end users, onsite technicians, and Xante Authorized Dealers to effectively resolve customer issues and complaints. Provide an excellent service experience by promptly and actively communicating with all customers. The technician must diagnose and resolve technical hardware and software issues. They must follow up with customer to make sure all customer expectations are exceeded. All information about customer inquiry must be documented in our CRM. Technician also conducts comprehensive training for the customers to properly and effectively operate our equipment during in-house classes and at customer's site during installations.

Requirements

  • High School Diploma
  • Exemplary Attendance and Punctuality
  • Excellent written and oral communication
  • Strong work ethic
  • Ability to multi-task and reprioritize throughout the day
  • Must be able to lift up to 75 pounds repetitively
  • Overnight Travel is required( averages 35%)
  • Valid Driver's License
  • Valid Passport is a plus
  • 2+ years experience in the help desk environment is required

Company Description

Please send resumes to hr@xante.com. You may also mail to
Xante Corporation
Attention HR
P.O. Box16526
Mobile, AL 36616

XANTE logo

About XANTE

Sourced by ZipRecruiter

Industry

Printing and printing services

Company size

51 - 200 Employees

Headquarters location

Mobile, AL, US

Year founded

1989