Technical Support Rep I
Chillicothe, OH · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Chillicothe, OH · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Edinburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Edinburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Edinburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Edinburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
Technical Support Rep I
Roanoke, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Roanoke, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in ...
Technical Support Rep I
Chillicothe, OH · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Chillicothe, OH · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Front Royal, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Front Royal, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Front Royal, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Front Royal, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Edinburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Edinburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Blacksburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Blacksburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a ...
As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Blacksburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
Technical Support Rep I
Blacksburg, VA · On-site
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...
MO - Technical Support Rep (Internet)
Nevada, MO · On-site
$13.75/hr
MO - Technical Support Rep (Internet) ID: MO/102320 Location: Nevada MO Job Category: Accepting Applications - Not Actively Hiring Description Love exploring technology, helping people and sharing ...
MO - Technical Support Rep (Internet)
Nevada, MO · On-site
$13.75/hr
MO - Technical Support Rep (Internet) ID: MO/102320 Location: Nevada MO Job Category: Accepting Applications - Not Actively Hiring Description Love exploring technology, helping people and sharing ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
Technical Support Representative
Reno, NV · On-site
The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing ...
Technical Support Representative
Reno, NV · On-site
The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing ...
Comcast Technical Support Representative information
See salary details
$12.02 - $13.83
3% of jobs
$13.83 - $15.65
8% of jobs
$17.36 is the 25th percentile. Wages below this are outliers.
$15.65 - $17.46
15% of jobs
$17.46 - $19.27
20% of jobs
The median wage is $19.63 / hr.
$19.27 - $21.09
19% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$21.09 - $22.90
11% of jobs
$22.90 - $24.72
8% of jobs
$24.72 - $26.53
8% of jobs
$26.53 - $28.34
3% of jobs
$28.34 - $30.16
3% of jobs
$30.16 - $31.97
2% of jobs
$12
$21
$31
How much do comcast technical support representative jobs pay per hour?
As of Jun 6, 2026, the average hourly pay for comcast technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.
What are the typical day-to-day responsibilities of a Comcast Technical Support Representative?
As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.
What is a Comcast Technical Support Representative job?
A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.
What are the key skills and qualifications needed to thrive in the Comcast Technical Support Representative position, and why are they important?
To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.
More about Comcast Technical Support Representative jobs
What cities are hiring for Comcast Technical Support Representative jobs? Cities with the most Comcast Technical Support Representative job openings:
What are the most commonly searched types of Comcast Technical Support Representative jobs? The most popular types of Comcast Technical Support Representative jobs are:
What states have the most Comcast Technical Support Representative jobs? States with the most job openings for Comcast Technical Support Representative jobs include:
What job categories do people searching Comcast Technical Support Representative jobs look for? The top searched job categories for Comcast Technical Support Representative jobs are:
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 23 days ago
Shentel rating
6.1
Based on 7 frontline employees who took The Breakroom Quiz
62nd of 76 rated telecommunications companies
Job description
Do you enjoy interacting with people? Are you a natural problem-solver? Do you love working with the latest technology? If this sounds like YOU, come be a part of our growing Shentel Technical Support Team!
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel.
Our Technical Support Representatives are a part of a supportive, service-oriented team in call center environment who:
• Promote quality customer experience with honest and committed customer care.
• Engage in real-time troubleshooting with customers to resolve technical issues.
• Educate residential Shentel customers about the installation and use of products.
• Capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience.
We offer a great work environment and competitive total compensation package that includes:
• World class 401(k) – up to 8% company contribution
• Medical, dental, vision, and life insurance with company subsidies
• Up to 3 weeks of PTO and up to 9 paid holidays
You worked hard for the following:
• Your reputation as a successful customer service professional who meets and exceeds goals
• Your high school diploma or equivalent
• One year of customer service or call center experience
We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.
What are you waiting for? Come join Shentel’s Technical Support Team!
About Shentel
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
1,001 - 5,000 Employees
Headquarters location
Edinburg, VA, US
Year founded
1902