Denver, CO ยท On-site +1
$22.15 - $24.04/hr
The Role StarRez is seeking a Technical Support Representative to serve as a key point of contact for customers needing technical assistance and product support. You will handle customer inquiries ...
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Denver, CO ยท On-site +1
$22.15 - $24.04/hr
The Role StarRez is seeking a Technical Support Representative to serve as a key point of contact for customers needing technical assistance and product support. You will handle customer inquiries ...
$42K - $70K/yr
It's a testament to the commitment and dedication of our team of rocket scientists and support ... Ability to receive direction from technical staff. * Basic knowledge of Microsoft Office suite.
$42K - $70K/yr
It's a testament to the commitment and dedication of our team of rocket scientists and support ... Ability to receive direction from technical staff. * Basic knowledge of Microsoft Office suite.
Centennial, CO ยท On-site
$60K - $100K/yr
It's a testament to the commitment and dedication of our team of rocket scientists and support ... Ability to receive direction from technical staff. * Basic knowledge of Microsoft Office suite.
Centennial, CO ยท On-site
$60K - $100K/yr
It's a testament to the commitment and dedication of our team of rocket scientists and support ... Ability to receive direction from technical staff. * Basic knowledge of Microsoft Office suite.
Centennial, CO ยท On-site
$42K - $70K/yr
It's a testament to the commitment and dedication of our team of rocket scientists and support ... Ability to receive direction from technical staff. * Basic knowledge of Microsoft Office suite.
Centennial, CO ยท On-site
$42K - $70K/yr
It's a testament to the commitment and dedication of our team of rocket scientists and support ... Ability to receive direction from technical staff. * Basic knowledge of Microsoft Office suite.
Centennial, CO ยท On-site
$60K - $100K/yr
It's a testament to the commitment and dedication of our team of rocket scientists and support ... Ability to receive direction from technical staff. * Basic knowledge of Microsoft Office suite.
Centennial, CO ยท On-site
$60K - $100K/yr
It's a testament to the commitment and dedication of our team of rocket scientists and support ... Ability to receive direction from technical staff. * Basic knowledge of Microsoft Office suite.
Job Title : Technical Support Engineer Location: Centennial CO Duration: 12 Months Maintain ... Comcast's network including the IP Platform and Video platform. - Reads and analyzes technical ...
Job Title : Technical Support Engineer Location: Centennial CO Duration: 12 Months Maintain ... Comcast's network including the IP Platform and Video platform. - Reads and analyzes technical ...
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity ... Core Responsibilities: -Provide technical support with minimal supervision. - Coordinate with ...
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity ... Core Responsibilities: -Provide technical support with minimal supervision. - Coordinate with ...
Centennial, CO ยท On-site
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the ... The Engineer 1 also provides technical support for all broadcast origination operations, which ...
Centennial, CO ยท On-site
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the ... The Engineer 1 also provides technical support for all broadcast origination operations, which ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
Comcast brings together the best in media and technology. We drive innovation to create the world ... Team with technical, customer service and related support staffs to ensure end-to-end customer ...
$32 - $47.99/hr
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the ... The Engineer 1 also provides technical support for all broadcast origination operations, which ...
$32 - $47.99/hr
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the ... The Engineer 1 also provides technical support for all broadcast origination operations, which ...
Fort Collins, CO ยท Hybrid
$55K - $65K/yr
We are seeking an experienced Technical Support Representative, Tier 2 to primarily support our CartoPac product. This role will serve as an escalation point for our most complex technical issues and ...
Fort Collins, CO ยท Hybrid
$55K - $65K/yr
We are seeking an experienced Technical Support Representative, Tier 2 to primarily support our CartoPac product. This role will serve as an escalation point for our most complex technical issues and ...
Fort Collins, CO ยท On-site
$55K/yr
We are seeking an experienced Technical Support Representative, Tier 2 to primarily support our CartoPac product. This role will serve as an escalation point for our most complex technical issues and ...
Fort Collins, CO ยท On-site
$55K/yr
We are seeking an experienced Technical Support Representative, Tier 2 to primarily support our CartoPac product. This role will serve as an escalation point for our most complex technical issues and ...
Fort Collins, CO ยท On-site
$55K - $65K/yr
We are seeking an experienced Technical Support Representative, Tier 2 to primarily support our CartoPac product. This role will serve as an escalation point for our most complex technical issues and ...
Fort Collins, CO ยท On-site
$55K - $65K/yr
We are seeking an experienced Technical Support Representative, Tier 2 to primarily support our CartoPac product. This role will serve as an escalation point for our most complex technical issues and ...
La Junta, CO ยท On-site
$15.50/hr
... representation of its activities which will be handled and skills which will serve the best ... Experience with technical support, computer support, or gaming preferred. * Proficiency with ...
La Junta, CO ยท On-site
$15.50/hr
... representation of its activities which will be handled and skills which will serve the best ... Experience with technical support, computer support, or gaming preferred. * Proficiency with ...
Support a culture of inclusion in how you work and lead. * Do what's right for each other, our ... Technical Knowledge, Workplace Organization Compensation Base Pay: $56,000.00 Total Target ...
Support a culture of inclusion in how you work and lead. * Do what's right for each other, our ... Technical Knowledge, Workplace Organization Compensation Base Pay: $56,000.00 Total Target ...
Support a culture of inclusion in how you work and lead. * Do what's right for each other, our ... Technical Knowledge; Adaptability; Resilience; Critical Thinking Problem Solving; Communication;
Support a culture of inclusion in how you work and lead. * Do what's right for each other, our ... Technical Knowledge; Adaptability; Resilience; Critical Thinking Problem Solving; Communication;
Denver, CO ยท On-site
$92K - $183K/yr
Comcast brings together the best in media and technology. We drive innovation to create the world ... Support a culture of inclusion in how you work and lead. * Do what's right for each other, our ...
Denver, CO ยท On-site
$92K - $183K/yr
Comcast brings together the best in media and technology. We drive innovation to create the world ... Support a culture of inclusion in how you work and lead. * Do what's right for each other, our ...
As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.
A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.
To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.
