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Comcast Technical Support Representative Jobs in Colorado

Comcast

Xfinity Retail Service Associate

Arvada, CO

$19.31/hr

... your career at Comcast. Job Summary The Retail Service Associate supports the store team in ... This role serves as a go-to technical and operational resource, helping to maintain a clean and ...

ECP

Senior Customer Support Representative (Remote)

Denver, CO · Remote

$19.75 - $27.25/hr

This role focuses on deep technical investigation, quality control, and proactive product support ... Determine whether issues represent product defects, configuration problems, or expected behavior

Comcast

Xfinity Retail Service Associate

Aurora, CO

$19.31/hr

... Comcast. Job Summary The Mobile Retail Service Associate (Mobile RSA) supports the store team in ... This role serves as a go-to technical and operational resource, helping to maintain a clean and ...

Trimble

Technical Customer Support

Westminster, CO · Remote

Represent the organization as a recognized technical expert at business conferences, industry ... Direct experience supporting Tier I through Tier III software issues using tools like Zoom ...

Comcast

Xfinity Retail Service Associate

Centennial, CO · On-site

$19.31/hr

... your career at Comcast. Job Summary The Retail Service Associate supports the store team in ... This role serves as a go-to technical and operational resource, helping to maintain a clean and ...

Comcast

Xfinity Retail Service Associate

Denver, CO · On-site

$19.31/hr

... your career at Comcast. Job Summary The Retail Service Associate supports the store team in ... This role serves as a go-to technical and operational resource, helping to maintain a clean and ...

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Comcast Technical Support Representative information

What is a Comcast Technical Support Representative?

A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.

What are the typical day-to-day responsibilities of a Comcast Technical Support Representative?

As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.

What are the key skills and qualifications needed to thrive as a Comcast Technical Support Representative?

To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.

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For Comcast Technical Support Representative jobs in Colorado, the most frequently searched job titles are:

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Cities in Colorado with the most Comcast Technical Support Representative job openings:

Comcast Technical Support Representative jobs near you
Infographic showing various Comcast Technical Support Representative job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

TECHNICAL SALES REPRESENTATIVE

Castolin Eutectic

Denver, CO • On-site

Full-time

Re-posted 22 days ago

Job description

Who we are:
We are Pioneering Industrial Sustainability. Castolin Eutectic is a global provider of surface protection applications and solutions. Since 1906, we have brought innovative products and solutions to our customers, challenging ourselves to extend useful life, reduce maintenance costs, and increase industrial productivity while upholding our deep-rooted belief in sustainability.
We employ a diverse team worldwide in over 25 countries who represent our core values of customer orientation, integrity, respect, team spirit, and trust. Our employees are part of a global family who work together to provide the best solutions for our customers.
Opportunity!
We have a current opportunity for a Technical (Industrial) Sales Representative to help grow our welding consumables division.
Position Overview
The Technical Sales Representative is responsible for maintaining and growing sales with existing customers along with prospecting for new customers. Our ideal candidate will have experience selling in the industrial/manufacturing/fabrication and welding space. Must have an understanding and knowledge of welding, wear mechanisms and maintenance / repair welding.
What You'll Do:
  • Maintain and grow sales in existing customers (customer retention).
  • Prospect for new customers / acquiring new accounts / Cold Calling - Sales Hunter
  • Provide, with the assistance of the technical support group, service and technical support to existing customers.
  • Coordinate request for information or quotations.
  • Manage approval projects for new technologies and applications to current and prospecting customers.
  • Develop a territory plan.
  • Propose and implement marketing strategies in the territory.
  • Ensure continuous improvement and sharing of technical knowledge, competitive and product information and methods.
  • Maintain key information in our internal CRM system.

What You'll Bring:
  • 2-5 years of SALES experience - Cold Calling
  • A mechanical aptitude
  • A basic knowledge of welding/welding distribution, wear mechanisms and maintenance & repair welding
  • Target minded people that are driven to succeed; thrive under pressure and enjoy setting and achieving goals
  • Energetic and self-motivated individual
  • High level of integrity and committed to serving clients
  • Strong interpersonal skills and a strong ability to listen
  • Excellent communication skills, both verbal and written
  • Detail-oriented and versatile

Apply