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Director Comcast Technical Support Representative Jobs

We Vote

Technical Support Rep

Oakland, CA · On-site +1

For more information, view The Role of the Technical Support Representative Within WeVote, we support our candidates as users of our platform. Timeliness in response is important to their user ...

CONEXON

Technical Support Representative

Kansas City, MO · On-site

The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in ...

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Xante corp

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

WAZER

Technical Support Representative

Yonkers, NY · On-site

We are looking for a Technical Support Representative who is curious, mechanically inclined, and eager to help our customers turn their designs into usable parts. We are looking for energetic ...

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All JobsDirector Comcast Technical Support Representative Jobs

Director Comcast Technical Support Representative information

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$12

$21

$31

How much do director comcast technical support representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for director comcast technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Director Comcast Technical Support Representative vs Comcast Technical Support Representative?

AspectDirector Comcast Technical Support RepresentativeComcast Technical Support Representative
ResponsibilitiesOversees support teams, develops strategies, manages escalationsProvides technical assistance, resolves customer issues, supports troubleshooting
CredentialsTypically requires leadership experience, technical knowledge, possibly management certificationsTechnical knowledge, customer service skills, relevant certifications often preferred
Work EnvironmentOffice-based, leadership meetings, team managementCall centers, remote support, direct customer interaction
Industry UsageCommon in large telecom companies like Comcast for managerial rolesStandard support roles across telecom and cable providers

The main difference is that the Director Comcast Technical Support Representative focuses on managing support teams and strategic planning, while the Comcast Technical Support Representative handles direct customer support and troubleshooting. The director role involves leadership and oversight, whereas the support representative role is more hands-on with customer issues.

What cities are hiring for Director Comcast Technical Support Representative jobs? Cities with the most Director Comcast Technical Support Representative job openings:
What are the most commonly searched types of Comcast Technical Support Representative jobs? The most popular types of Comcast Technical Support Representative jobs are:
What states have the most Director Comcast Technical Support Representative jobs? States with the most job openings for Director Comcast Technical Support Representative jobs include:
Director Comcast Technical Support Representative jobs near you
Infographic showing various Director Comcast Technical Support Representative job openings in the United States as of June 2026, with employment types broken down into 29% As Needed, 47% Part Time, 6% Temporary, 12% Contract, and 6% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,945 per year, or $21.1 per hour.

Technical Support Representative

Innovativ Pharma, Inc.

Lakeland, FL • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Innovativ Pharma, Inc. is seeking a skilled and motivated Technical Support Representative to enhance our customer support team. Grounded in our mission to deliver innovative pharmaceuticals and healthcare products that improve patient outcomes, the Technical Support Representative will be instrumental in providing exceptional technical assistance to our clients and partners. This role involves troubleshooting and resolving product-related issues, guiding customers through technical queries, and ensuring that users have a seamless experience with our products. If you are passionate about technology and healthcare, and possess a knack for problem-solving, we invite you to join us in making a meaningful impact in the healthcare industry.
Responsibilities
  • Provide technical support to clients via phone, email, and chat by diagnosing issues and providing appropriate resolutions.
  • Assist customers in navigating our product features and functionalities, ensuring they achieve optimal use of our solutions.
  • Document incidents and service requests in detail, enabling accurate tracking of customer interactions.
  • Collaborate with the engineering and product development teams to provide feedback and assist in the enhancement of products based on customer experiences.
  • Conduct training sessions for customers on the use of products and troubleshooting basics.
  • Stay abreast of product updates, industry trends, and emerging technologies to provide the best support.
  • Maintain a positive attitude, ensuring a high level of customer satisfaction throughout the support process.

Requirements
  • High school diploma or equivalent; a degree in a technical or healthcare-related field is preferred.
  • Proven experience in a technical support role, ideally within the pharmaceutical or healthcare sectors.
  • Strong understanding of technical issues related to healthcare technology and pharma products.
  • Exceptional communication skills, both written and verbal, with the ability to explain complex concepts to non-technical users.
  • Proficiency in customer support software and tools, along with MS Office Suite.
  • Ability to work independently, manage time effectively, and prioritize multiple tasks.
  • Willingness to adapt and learn new technologies as they arise in the industry.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development

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