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Director Comcast Technical Support Representative Jobs

VALD

Technical Support Representative

Charlotte, NC · On-site +1

As a Technical Support Representative, you need to be a product expert of the entire VALD suite - knowing our systems inside and out. Full training will be provided to ensure you develop a deep ...

shentel

Technical Support Rep I

Weston, WV · On-site

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

shentel

Technical Support Rep I

State College, PA · On-site

As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

shentel

Technical Support Rep I

Chillicothe, OH

As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

Luxer One

Technical Support Representative

Mcclellan, CA · Hybrid

$22 - $25/hr

... Support Representative to join our expanding department. We are looking for someone who thrives in ... Collaborate on special projects as directed by management * Assist field technicians with technical ...

shentel

Technical Support Rep I

Richmond, VA · On-site

As a Technical Support Representative , you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical ...

Generac

Technical Support Representative

Reno, NV

The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing ...

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All JobsComcast Technical Support Representative JobsDirector Comcast Technical Support Representative Jobs

Director Comcast Technical Support Representative information

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$12

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How much do director comcast technical support representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for director comcast technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Director Comcast Technical Support Representative vs Comcast Technical Support Representative?

AspectDirector Comcast Technical Support RepresentativeComcast Technical Support Representative
ResponsibilitiesOversees support teams, develops strategies, manages escalationsProvides technical assistance, resolves customer issues, supports troubleshooting
CredentialsTypically requires leadership experience, technical knowledge, possibly management certificationsTechnical knowledge, customer service skills, relevant certifications often preferred
Work EnvironmentOffice-based, leadership meetings, team managementCall centers, remote support, direct customer interaction
Industry UsageCommon in large telecom companies like Comcast for managerial rolesStandard support roles across telecom and cable providers

The main difference is that the Director Comcast Technical Support Representative focuses on managing support teams and strategic planning, while the Comcast Technical Support Representative handles direct customer support and troubleshooting. The director role involves leadership and oversight, whereas the support representative role is more hands-on with customer issues.

What cities are hiring for Director Comcast Technical Support Representative jobs?

Cities with the most Director Comcast Technical Support Representative job openings:

What are the most commonly searched types of Comcast Technical Support Representative jobs?

The most popular types of Comcast Technical Support Representative jobs are:

What states have the most Director Comcast Technical Support Representative jobs?

States with the most job openings for Director Comcast Technical Support Representative jobs include:

Director Comcast Technical Support Representative jobs near you
Infographic showing various Director Comcast Technical Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,945 per year, or $21.1 per hour.

Technical Support Representative

IntelliPro

Greensburg, PA • On-site

Full-time

Re-posted 15 days ago

Job description

Job Summary:
IntelliPro is a global leader in talent acquisition and HR solutions. They are seeking a Technical Support Representative to identify, manage, escalate, and resolve technical issues while providing support to clients with software and hardware problems.
Responsibilities:
• Provide basic technical support to Clients.
• Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Qualifications:
Required:
• 3 - 5 years of related work experience, or an equivalent combination of education and experience.
• 3 - 5 years of customer service experience.
• Excellent communication skills.
• The ability to work in a team environment and commit to a flexible work schedule.
• Ability to install, configure, troubleshoot, and maintain operating systems issues.
• Knowledge of user profiles, permissions, registry, and system recovery tools.
• Experience with imaging and deployment tools.
• Hands-on experience diagnosing and repairing desktops, laptops, printers, scanners, and mobile devices.
• Understanding of BIOS/UEFI, hardware drivers, and firmware updates.
• Ability to replace hardware components and manage inventory.
• Basic knowledge of TCP/IP, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
• Ability to diagnose connectivity issues and work with networked devices.
• Understanding of remote desktop tools (e.g., RDP, Teams, LogMeIn).
• Ability to clearly explain technical issues to non-technical users.
• Active listening to understand user problems accurately.
• Written communication skills for documenting issues and resolutions in tickets.
• Staying calm and supportive, especially when users are frustrated or under pressure.
• Demonstrating empathy builds trust and improves the overall support experience.
• Ability to analyze issues, identify root causes, and implement effective solutions.
• Thinking on your feet when new or unfamiliar problems arise.
• Balancing urgency with a methodical troubleshooting approach.
Preferred:
• 3-5 years technical experience a plus.
• Previous experience troubleshooting desktop, printer and notebook issues.
• Very strong user and support of MSOffice.
• Bachelor’s preferred but not required.
• A+ or any Microsoft certification is preferred.
Company:
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. Founded in 2009, the company is headquartered in Santa Clara, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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