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Bi Tek

60 jobs near Columbus, OH

BI-TEK LLC

Technical Support Representative

Charlotte, NC · On-site

$50K - $65K/yr

Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...

BI-TEK LLC

Technical Support Representative

Charlotte, NC · On-site

$50K - $65K/yr

Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...

BI-TEK LLC

Technical Support Representative

Charlotte, NC · On-site

$50K - $65K/yr

Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...

A-TEK Inc.

Health IT Data Engineer

Continental, OH · On-site

$125K - $135K/yr

At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the ... Support Power BI, Tableau, and enterprise reporting platforms. * Develop automation processes ...

A-TEK Inc.

Health IT Data Engineer

Alexandria, VA · Remote

$125K - $135K/yr

At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the ... Support Power BI, Tableau, and enterprise reporting platforms. * Develop automation processes ...

Spark Tek Inc

Snowflake Architect

Mount Juliet, TN · On-site

$60.25 - $77.50/hr

Spark Tek Inc is a company seeking a Snowflake Architect for a 6-month contract position. The role involves designing analytics-ready data models and enterprise BI solutions using Snowflake, along ...

A-TEK Inc.

Health IT Data Analyst I

Continental, OH · On-site

$70K - $75K/yr

At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the ... Experience developing Power BI or Tableau dashboards. * Strong Excel and data visualization skills.

A-TEK Inc.

Health IT Data Analyst I

Alexandria, VA · Remote

$70K - $75K/yr

At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the ... Experience developing Power BI or Tableau dashboards. * Strong Excel and data visualization skills.

A-TEK Inc.

Health IT Data Scientist

Alexandria, VA · On-site +1

$110K - $120K/yr

At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the ... Experience with Power BI and Tableau. Compensation Expected Salary Range: $110,000-$120,000 ...

A-TEK Inc.

Health IT Data Scientist

Continental, OH · On-site

$110K - $120K/yr

At Team A-TEK, we EMPOWER people to drive INNOVATION that IMPACTS mission! A-TEK operates at the ... Experience with Power BI and Tableau. Compensation Expected Salary Range: $110,000-$120,000 ...

Generis Tek

Systems Engineer

Santa Rosa, CA

$30 - $33/hr

... BI dashboards and reporting tools that give Operations and leadership real-time visibility into ... About generis tek : generis tek is a boutique it/professional staffing based in Chicago land. We ...

Generis Tek

Sr. Project Manager

Lake Forest, IL · On-site +1

$53/hr

Using advanced excel skills and Power BI, prepare and present data-informed written and oral ... About generis tek : generis tek is a boutique it/professional staffing based in Chicago land. We ...

Generis Tek

CXone Architect

Dallas, TX

$68/hr

Design real time reporting and analytics pipelines using CXone Analytics and BI connectors ... About generis tek : generis tek is a boutique it/professional staffing based in Chicago land. We ...

Ariston Tek Inc

Documentation Analyst

Chicago, IL · On-site

We are looking for a Documentation Analyst with experience in working in Data Modeling and BI ... Qualifications Additional Information Thanks & Regards Vik Ariston Tek Inc., Phone Number: 201-448 ...

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Technical Support Representative

BI-TEK LLC

Charlotte, NC • On-site

$50K - $65K/yr

Full-time

Posted 5 days ago

Job description

About the Role:
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have the tools and knowledge to succeed with our innovative technology solutions.
Responsibilities:
  • Provide timely and effective technical support to customers via phone, email, and chat.
  • Troubleshoot and resolve hardware and software issues for a diverse range of products.
  • Document and track customer interactions using our support ticketing system.
  • Collaborate with engineering teams to escalate complex issues and provide feedback.
  • Conduct product training sessions for customers to enhance their user experience.
  • Stay updated on product knowledge and industry trends to offer informed support.
  • Assist in creating and maintaining support documentation and FAQs.
  • Participate in team meetings to share insights and improve service processes.
Requirements:
  • High school diploma or equivalent; a degree in a related field is a plus.
  • Proven experience in a technical support or customer service role.
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication skills, both verbal and written.
  • Familiarity with troubleshooting methodologies and remote support tools.
  • Ability to work independently as well as part of a team.
  • Customer-centric attitude with a passion for technology.
  • Availability to work flexible hours, including evenings and weekends as needed.
About Us:
Founded over a decade ago, BI-TEK LLC is a leader in providing cutting-edge technology solutions to businesses across various industries. Our commitment to customer satisfaction and innovation has earned us a loyal client base and a reputation for excellence. Employees enjoy a collaborative work environment that fosters growth, creativity, and a strong sense of community.