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Collections Recovery Jobs (NOW HIRING)

Marmon

Director - Collections & Recovery

Westlake, OH · On-site

The Director of Collections & Recovery is a senior leader responsible for designing, executing, and continuously optimizing the organization's end-to-end collections strategy. This includes oversight ...

Clicklease

Collections & Recovery Specialist

Draper, UT · On-site

$17.25 - $23.25/hr

What You Have * 2+ years of experience in asset recovery, repossession, collections, or a related recovery environment. * Hands-on experience with repossession processes and coordinating recovery ...

Penske

Senior Manager - Collections Recovery

Reading, PA · On-site

The Sr Manager - A/R Recovery is responsible to maximize the collections recovery from customers who are no longer active accounts or are in bankruptcy. Major Responsibilities: Reviewing submissions ...

New

Hvcu

NY · On-site

$130 - $190/hr

Set enterprise-wide collections, asset recovery, and loan workout strategies to achieve key financial and asset quality goals, aligned with the Credit Union's risk appetite and business objectives.

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

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How much do collections recovery jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for collections recovery in the United States is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced in a collections recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What does a collections recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

Can you make good money in collections recovery?

Collections recovery specialists can earn a competitive salary, often supplemented by commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the portfolio managed, with some professionals earning above average wages in the finance or collections industry.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.
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Collections Recovery jobs near you
Infographic showing various Collections Recovery job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 21% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,779 per year, or $19.1 per hour.

Bilingual Collections Recovery Specialist

Cawley & Bergmann, LLC

Jacksonville, FL • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

If you thrive on overcoming challenges, meeting targets, and accomplishing tangible results, then you could be the Bilingual Collections Recovery Specialist we're looking for at Cawley & Bergmann, LLC! Based in Jacksonville, FL, this full-time position manages our phone lines to recover outstanding balances from consumers.Competitive Base Pay: $18.00 - $20.00/hour (based on experience)Special Perks: Uncapped monthly performance bonuses, bi-weekly pay, and paid trainingFull-Time Benefits: Health insurance, dental, vision, PTO, sick time, a 401(k), advancement opportunities within a fast-growing companyCome work in our collaborative and high-energy office stocked with modern technology! Join us to develop your career in a positive work environment alongside a team that values and respects you!BILINGUAL COLLECTIONS RECOVERY SPECIALIST QUALIFICATIONS:Bilingual English/Spanish speaking skillsEffective, professional communication and negotiation skillsPhone etiquette and comfort speaking on the phone throughout the dayMotivation to meet targets, exceed goals, and make moneyPositive, "can-do" mentality and a drive to keep learningCommitment to showing up every day and giving your bestPreferred - 1+ years of collections or sales experiencePreferred - Call center or customer service experienceTHE DIFFERENCE OUR BILINGUAL COLLECTIONS RECOVERY SPECIALIST MAKESCawley & Bergmann is a prominent national collections firm that provides stellar debt recovery services for established financial institutions. We're currently experiencing substantial growth, and we're looking for highly goal-driven and career-oriented people to help us continue to deliver incredible results for our high-class, well-known clients. With our innovative and empowering "work hard, play hard" culture, you'll have the opportunity to expand your skills, grow your paychecks, and make a substantial difference for real people!As our Bilingual Collections Recovery Specialist, you will:Respectfully and professionally speak with consumers about their outstanding account balances and collect paymentsPromptly answer inbound calls and make outbound phone callsClearly communicate with consumers and provide solid customer serviceHelp find effective solutions and negotiate payment arrangementsAccurately update information in our computer systemPlay your part in meeting individual and team performance goalsWE CAN'T WAIT TO HEAR FROM YOU!Ready to smash your targets, exceed your goals, and take your earning potential to the next level? Seize this opportunity by completing our short initial application form!