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Collections Recovery Jobs (NOW HIRING)

Penske

Credit & Collections Legal Analyst

Reading, PA · On-site

The Collections Recovery Analyst is responsible for managing and supporting the legal collections process by acting as a central liaison among the law firm, Penske's collection and field teams. This ...

Penske

Credit & Collections Legal Analyst

Reading, PA · On-site

The Collections Recovery Analyst is responsible for managing and supporting the legal collections process by acting as a central liaison among the law firm, Penske's collection and field teams. This ...

PeoplesBank

Collections and Recovery Officer

Holyoke, MA · On-site

$82K - $90K/yr

The Collections & Recovery Officer is responsible for overseeing the Bank's delinquency, non-performing, and charged-off loan portfolios, including mortgage loans. This role leads recovery strategy ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

Citizens Bank

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

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How much do collections recovery jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for collections recovery in the United States is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Collections Recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What does a Collections Recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What jobs make $3,000 a month without a degree?

In collections recovery, experienced collectors or recovery specialists can earn around $3,000 monthly through base pay and commissions, especially in roles that involve negotiating with debtors and using collection software. Other jobs that typically pay this amount without a degree include sales representatives, administrative assistants, and certain skilled trades like HVAC technicians or commercial drivers, which often require vocational training or certifications rather than a college degree.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

What are the key skills and qualifications needed to thrive as a Collections Recovery Specialist, and why are they important?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.
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Collections Recovery jobs near you

Collections & Recovery Specialist (Post Charge-Off)

Beacon Hill Staffing Group, LLC

Fort Worth, TX

$16.75 - $22.50/hr

Other

Medical, Dental, Vision

Posted 6 days ago

Job description

Job Title: Collections & Recovery Specialist (Post Charge-Off) Location: Fort Worth, TX 76177 Schedule: Monday - Friday, 8:00 AM - 5:00 PM Industry: Automotive Financial Services / Lending Overview Our client, a leader in automotive financial services, is seeking a detail-oriented Collections & Recovery Specialist to support post charge-off account resolution efforts. This role focuses on coordinating recovery activity, working with third-party vendors, and engaging customers to maximize recovery outcomes while mitigating loss. Key Responsibilities Assign charged-off accounts to external recovery, repossession, and skip tracing partners based on established performance criteria Manage ongoing follow-ups with vendors to track account activity and ensure performance expectations are met Handle inbound and outbound calls with customers to discuss repayment options, settlements, and voluntary surrender of collateral Maintain accurate account updates and documentation within internal systems Respond to inquiries from internal teams, external vendors, and customers via phone and email Support legal recovery processes, including coordination with agencies and attorneys on escalated accounts Review disputed accounts, conduct research, and escalate complex cases as needed Assist with redemption and reinstatement processing by verifying funds and initiating appropriate workflows Partner with internal teams on fraud-related matters and accounts requiring additional investigation Qualifications High School Diploma or GED required; Bachelor's degree preferred Experience in collections, recovery, finance, or a related field strongly preferred Strong communication skills with the ability to navigate sensitive financial conversations Ability to manage multiple accounts and prioritize workload effectively Proficiency in Microsoft Office and case management systems Detail-oriented with strong problem-solving and analytical skills Ideal Candidate Background in automotive finance, lending, or collections environments Experience working with third-party vendors or agencies Comfortable handling high-volume phone and email communication Ability to work both independently and collaboratively in a fast-paced environment Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you. Beacon Hill. Employing the Future (TM)

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