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Collections Recovery Jobs in Philadelphia, PA (NOW HIRING)

Sallie_mae

Associate, Recovery

New Castle, DE · On-site

$15.50 - $19.50/hr

Relevant experience in loan recovery or collections may be considered in lieu of a degree. * 1-2 years of experience in loan recovery, collections, credit risk management, or a related field The ...

Sallie Mae

Associate, Recovery

New Castle, DE · On-site

$15.50 - $19.50/hr

Relevant experience in loan recovery or collections may be considered in lieu of a degree. * 1-2 years of experience in loan recovery, collections, credit risk management, or a related field The ...

Citadel

Collections Analyst - Hybrid

Exton, PA · Hybrid

$17.75 - $24.25/hr

Analyze member data to assist management in making decisions regarding recovered assets (vehicles ... Mortgage collections experience is preferred * Demonstrate a thorough understanding of the impact ...

Citadel

Collections Analyst - Hybrid

Philadelphia, PA · Hybrid

$17.75 - $24/hr

Analyze member data to assist management in making decisions regarding recovered assets (vehicles ... Mortgage collections experience is preferred * Demonstrate a thorough understanding of the impact ...

Citadel

Collections Analyst - Hybrid

Exton, PA · On-site

$17.75 - $24.25/hr

Analyze member data to assist management in making decisions regarding recovered assets (vehicles ... Mortgage collections experience is preferred * Demonstrate a thorough understanding of the impact ...

WSFS Bank

Corporate Attorney

Philadelphia, PA · On-site

$133K - $219K/yr

... collections & recovery, etc. Essential Functions : * Drafting, reviewing and negotiating contracts for all areas of the organization, requiring the candidate to be well-rounded to be able to identify ...

Wsfsbank

Corporate Attorney

Philadelphia, PA · On-site

$133K - $219K/yr

... collections & recovery, etc. Essential Functions : * Drafting, reviewing and negotiating contracts for all areas of the organization, requiring the candidate to be well-rounded to be able to identify ...

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How much do collections recovery jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collections recovery in Philadelphia, PA is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.35 per hour, depending on experience, location, and employer.

What does a collections recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.

What are some common challenges faced in a collections recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

Can you make good money in collections recovery?

Collections recovery specialists can earn a competitive salary, often supplemented by commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the portfolio managed, with some professionals earning a substantial income through successful debt collection efforts.

What qualifications do I need to be a collections recovery?

To work in collections recovery, candidates typically need a high school diploma or equivalent. Relevant skills include strong communication, negotiation, and problem-solving abilities, and familiarity with debt collection software or customer management systems can be beneficial. Some positions may require prior experience in collections or finance, but formal certifications are not usually mandatory.

What are popular job titles related to Collections Recovery jobs in Philadelphia, PA?

For Collections Recovery jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Collections Recovery jobs in Philadelphia, PA look for?

The top searched job categories for Collections Recovery jobs in Philadelphia, PA are:

Collections Recovery jobs near you
Infographic showing various Collections Recovery job openings in Philadelphia, PA as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 21% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,140 per year, or $19.3 per hour.

Information Technology_USA - USA_Analyst

SysMind Tech

Mount Laurel, NJ • On-site

Contractor

Re-posted 21 days ago

Job description

**Please strictly adpersonre to tperson following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Amy Johnson
Location: MOUNT LAUREL, NJ
Duration: 6 months
GBaMS ReqID: 10377570
Role Description: 8-10 years experience in E2E Delivery and management from technology perspective 8-10 years executing large and complex projects in a distributed systems technology ecosystem. 8-10 years Project planning Management, Product Owner Support, Process management Improvement. 8-10 years executing large and complex projects in a distributed systems technology ecosystem 8-10 years experience leading projects of various sizes and complexity in a distributed systems technology ecosystem 8-10 years experience managing a project budget including internal team resource allocations as well as external vendor statements of work 8-10 years experience with thinking strategically and be comfortable with presenting ideas to various stakeholders 8-10 years Defining project goals and scope, planning and documenting project task, managing project resources, ensuring deliverables are delivered on time and within budget 8-10 years Demonstrating effective communication with stake-holders, identifying and mitigating risks, monitoring project progress, and taking corrective action wpersonn necessary to guarantee project success. 5-7 years Experience with AgileScrum Methodologies Excellent communication and analytical skills Good knowledge of Retail Banking Collections Recovery space preferred Prior experience in Banking domain with TDM role will be preferredJob Description Oversee and directly manage multiple specialized and various functional teams (e.g. Application Development, Solutions Designers, Business Systems Analysts, Support, Technology Project Management etc.) and be responsible for seamless management of ongoing infrastructure support shared services, communicating tperson technology organizations overallbook of work, and managing expectations for all stakeholders Acts as tperson single or primary point of engagement for overall planning and demand partner management discussions with business leaders technology partners and is involved in demand intake, capacity forecasting, project system or platform lifecycle management, and technology delivery andor service delivery relationship Manage cross -functional team of IT professionals to support assigned business clients internal partners stakeholder needs and requirements
Competencies: Project Management
Experience (Years): 6-8
Essential Skills: 8-10 years experience in E2E Delivery and management from technology perspective 8-10 years executing large and complex projects in a distributed systems technology ecosystem. 8-10 years Project planning Management, Product Owner Support, Process management Improvement. 8-10 years executing large and complex projects in a distributed systems technology ecosystem 8-10 years experience leading projects of various sizes and complexity in a distributed systems technology ecosystem 8-10 years experience managing a project budget including internal team resource allocations as well as external vendor statements of work 8-10 years experience with thinking strategically and be comfortable with presenting ideas to various stakeholders 8-10 years Defining project goals and scope, planning and documenting project task, managing project resources, ensuring deliverables are delivered on time and within budget 8-10 years Demonstrating effective communication with stake-holders, identifying and mitigating risks, monitoring project progress, and taking corrective action wpersonn necessary to guarantee project success. 5-7 years Experience with AgileScrum Methodologies Excellent communication and analytical skills Good knowledge of Retail Banking Collections Recovery space preferred Prior experience in Banking domain with TDM role will be preferredJob Description Oversee and directly manage multiple specialized and various functional teams (e.g. Application Development, Solutions Designers, Business Systems Analysts, Support, Technology Project Management etc.) and be responsible for seamless management of ongoing infrastructure support shared services, communicating tperson technology organizations overallbook of work, and managing expectations for all stakeholders Acts as tperson single or primary point of engagement for overall planning and demand partner management discussions with business leaders technology partners and is involved in demand intake, capacity forecasting, project system or platform lifecycle management, and technology delivery andor service delivery relationship Manage cross -functional team of IT professionals to support assigned business clients internal partners stakeholder needs and requirements

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