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Collections Recovery Jobs in Dallas, TX (NOW HIRING)

DigniFi

Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

Recovery and Collections experience preferred * Ability to work in a small team * Willing to work Saturdays Why You'll Love Working at DigniFi: * Supportive leadership facilitating and mentoring your ...

DigniFi

Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

Recovery and Collections experience preferred * Ability to work in a small team * Willing to work Saturdays Why You'll Love Working at DigniFi: * Supportive leadership facilitating and mentoring your ...

DigniFi

Bilingual Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

Recovery and Collections experience preferred * Ability to work in a small team * Willing to work Saturdays Why You'll Love Working at DigniFi: * Supportive leadership facilitating and mentoring your ...

DigniFi

Bilingual Collections Representative

Grapevine, TX · On-site

$15.75 - $20.25/hr

Recovery and Collections experience preferred * Ability to work in a small team * Willing to work Saturdays Why You'll Love Working at DigniFi: * Supportive leadership facilitating and mentoring your ...

ValorVIP

Collections Representative (Experienced)

Dallas, TX

$16.75 - $21.75/hr

... Collections Representatives to recover past-due consumer accounts while maintaining respectful ... Use proven recovery strategies and scripts to negotiate payment plans and settlements with empathy ...

ValorVIP

Collections Representative (Experienced)

Dallas, TX · On-site

$13.10 - $17.25/hr

... Collections Representatives to recover past-due consumer accounts while maintaining respectful ... Use proven recovery strategies and scripts to negotiate payment plans and settlements with empathy ...

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Collections Recovery information

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How much do collections recovery jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for collections recovery in Dallas, TX is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.91 per hour, depending on experience, location, and employer.

What does a collections recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.

What are some common challenges faced in a collections recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

Can you make good money in collections recovery?

Collections recovery specialists can earn a competitive salary, often supplemented by commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the portfolio managed, with some professionals earning a substantial income through successful debt collection efforts.

What qualifications do I need to be a collections recovery?

To work in collections recovery, candidates typically need a high school diploma or equivalent. Relevant skills include strong communication, negotiation, and problem-solving abilities, and familiarity with debt collection software or customer management systems can be beneficial. Some positions may require prior experience in collections or finance, but formal certifications are not usually mandatory.

What are popular job titles related to Collections Recovery jobs in Dallas, TX?

For Collections Recovery jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Collections Recovery jobs in Dallas, TX look for?

The top searched job categories for Collections Recovery jobs in Dallas, TX are:

Collections Recovery jobs near you
Infographic showing various Collections Recovery job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $39,351 per year, or $18.9 per hour.

Subrogation Recovery

Dallas, TX • On-site

United Subrogation Associates
Insurance Services • 11 - 50 employees
Learn more about United Subrogation Associatesexternal

Full-time

PTO

Posted 20 days ago

Job description

Benefits:
  • Paid time off
  • Bonus based on performance

About the Role:
United Subrogation Associates is looking for a driven and detail-oriented Subrogation Recovery professional to join our team in Dallas, TX. This is an exciting opportunity to make a real impact by recovering funds and delivering results in a fast-paced, specialized legal and insurance environment.
Responsibilities:

  • Investigate and evaluate subrogation claims to identify recovery opportunities
  • Perform skip tracing to locate negligent parties and responsible entities
  • Make outbound calls to adverse parties, negotiate payments, and secure settlements
  • File claims with insurance carriers and pursue recovery under applicable coverage
  • Challenge and rebut liability decisions on behalf of clients
  • Analyze estimates, damages, reserves, and comparative negligence to assess recovery potential
  • Draft and send demand letters with supporting documentation
  • Coordinate with carriers, attorneys, and internal teams to maximize recovery
  • Maintain accurate records in claims management systems
  • Monitor statutes of limitations and ensure timely pursuit of recovery actions
Requirements:

  • Prior experience in subrogation, insurance claims, or collections recovery
  • Ability to skip trace, investigate parties, and negotiate payments
  • Strong understanding of reserves, comparative negligence, and how to read an estimate
  • Familiarity with auto, property, or workers’ compensation subrogation principles
  • Ability to analyze liability, damages, and coverage
    Strong written and verbal communication skills
    Highly organized with the ability to manage multiple files
    Proficiency with claims systems and Microsoft Office
  • Associate’s or Bachelor’s degree in Business, Legal Studies, or related field preferred
Compensation:

$36,000 per year + performance‑based bonuses

About Us:

United Subrogation Associates is a trusted leader in subrogation recovery services, serving insurance carriers and self‑insured organizations from our Dallas headquarters. We operate in a results‑driven collections and claims environment where persistence, accuracy, and strategic negotiation directly impact recovery outcomes. Our team values professionalism, accountability, and strong investigative skills.