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Collections Recovery Jobs in Arizona (NOW HIRING)

As a Collections Specialist, your ability to build rapport, resolve account issues, and support financial recovery efforts directly impacts operational goals and client satisfaction. KEY ...

Description Join the City of Flagstaff as a Collections Specialist and play a key role in keeping ... In this position, you'll use your problem-solving skills and people-first approach to recover ...

If so, consider becoming U-Haul's newest Equipment Recovery Specialist. In this role you will ... General computer knowledge * 1 year of call center or collections * 1 year of office experience

If so, consider becoming U-Haul's newest Equipment Recovery Specialist. In this role you will ... General computer knowledge * 1 year of call center or collections * 1 year of office experience

As a Recovery Specialist, your role transcends traditional collections by focusing on compassionate customer service and tailored solutions. You engage in outbound and inbound calls, employing skip ...

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Collections Manager/Director of Collections Job Summary: The Post Charge Off Specialist is responsible for the recovery of charged-off loans and share accounts through strategic follow-up, legal ...

... recover as much lost revenue as possible using established standards and guidelines. * Handles ... Collections experience - Preferred. * 4 years of experience in Customer service, finance ...

Sr. Recovery Specialist

Phoenix, AZ · On-site

$21.12 - $26.40/hr

Update and note demographics and collection activity on accounts through delinquent loan recovery ... collections experience required. Compensation & Benefits * Generous paid time off: paid holidays ...

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Collections Recovery information

What are some common challenges faced in a Collections Recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What does a Collections Recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

Can you make good money in collections?

Collections recovery specialists can earn a competitive income, often including base salary plus commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the accounts managed, with some professionals earning a substantial income through successful debt collection efforts. Strong negotiation skills and knowledge of debt laws can enhance earning potential in this role.

What qualifications do I need to be a debt collector?

To work as a collections recovery specialist, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and familiarity with debt collection laws and software are important; some employers may prefer prior experience in customer service or finance. Licensing or certification is not universally required but can enhance job prospects.

How can I make 2000 a week working from home?

A Collections Recovery specialist can potentially earn $2,000 weekly by handling high-volume debt collections, often requiring strong communication skills and familiarity with collection software. Achieving this income may involve working full-time, gaining experience, and possibly earning performance-based bonuses or commissions. Reliable internet, self-discipline, and knowledge of debt recovery regulations are also important factors.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

What jobs pay 4000 a week without a degree?

In collections recovery, high earnings of $4,000 or more per week are uncommon without specialized experience or certifications. Typically, roles in collections or debt recovery pay hourly or commission-based, with top performers earning higher incomes, but reaching $4,000 weekly often requires extensive experience, a strong network, or managerial responsibilities. Alternative high-paying jobs without a degree include sales, real estate, or certain trades, but these are outside collections recovery.

What are the key skills and qualifications needed to thrive as a Collections Recovery Specialist, and why are they important?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.
What are popular job titles related to Collections Recovery jobs in Arizona? For Collections Recovery jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Collections Recovery jobs in Arizona look for? The top searched job categories for Collections Recovery jobs in Arizona are:
Infographic showing various Collections Recovery job openings in Arizona as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Collections Recovery Specialist III - Auto DBCO

Collections Recovery Specialist III - Auto DBCO

JP Morgan Chase

Tempe, AZ • On-site

$18 - $24.50/hr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

71st of 170 rated banks


Job description

Are you ready to make a difference in the lives of our customers? At JPMorganChase, we offer a dynamic career path where you can push the limits of what's possible. Enjoy a competitive salary, comprehensive benefits, and opportunities for professional growth. Join a team that values diversity, integrity, and teamwork, and be part of a supportive work environment.
As a Collections Recovery Specialist III within JPMorganChase, you will play a crucial role in mitigating financial loss by negotiating payments and offering solutions to resolve delinquent accounts. You will engage with customers in a metrics-driven environment, demonstrating sensitivity and compassion. Your role is vital in maintaining our commitment to customer respect and empathy, while exploring the use of artificial intelligence to enhance decision-making processes.
Job responsibilities
  • Engage with customers by actively listening and responding to inquiries, demonstrating empathy to build trust and maintain a positive brand perception.
  • Negotiate to develop and propose payment plans or solutions beneficial for both the customer and the bank.
  • Apply critical thinking to select and implement solutions for resolving delinquent accounts, considering customer eligibility and circumstances.
  • Maintain effective communication with customers in a metrics-driven environment, ensuring interactions are respectful and empathetic.
  • Navigate computer systems efficiently to retrieve and manage account information while staying engaged with customers.
  • Exhibit personal excellence through punctuality, integrity, accountability, and the ability to work independently and collaboratively.
Required qualifications, capabilities, and skills
  • Ability to understand and address customer needs, ensuring a positive experience.
  • Proven ability to influence and persuade customers to agree on beneficial solutions.
  • Skilled in using computer systems to manage customer interactions and retrieve information.
  • Strong interpersonal skills with the ability to communicate effectively and empathetically.
  • Capable of critical thinking and exercising independent judgment to resolve issues.
  • Adaptability to changing environments and ability to handle multiple tasks.
Preferred qualifications, capabilities, and skills
  • Experience in customer-focused roles, demonstrating strong communication and interpersonal skills.
  • Ability to adapt swiftly to changing environments and manage multiple tasks, showcasing flexibility and proficiency in computer functions.
  • Demonstrated negotiation skills with a track record of achieving beneficial agreements.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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