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Collections Recovery Jobs in Georgia (NOW HIRING)

YouLend

US Collections Analyst

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections & Recoveries Employment Type: Permanent Location: Atlanta Reporting To: Sebastian Mesa Description The role: To meet the growing demand for our technology and services, we are now seeking ...

Collabera

Collections Specialist

Kennesaw, GA · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This ...

Collabera

Collections Representative

Kennesaw, GA

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. * This role can work in any stage ...

HighGround

Restoration Collections & Claims Associate

Bogart, GA · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Restoration Collections & Claims Associate About Serclean Serclean is a leading mitigation, restoration, and environmental services company dedicated to helping property owners recover from water ...

Contract Callers, Inc.

Collections Specialist

Augusta, GA · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Collections Specialist, you will be responsible for contacting individuals who have ... Your primary goal will be to recover outstanding balances while providing exceptional customer ...

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All JobsCollections Recovery JobsCollections Recovery Jobs in Georgia

Collections Recovery information

What are some common challenges faced in a collections recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What does a collections recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

Can you make good money in collections recovery?

Collections recovery specialists can earn a competitive salary, often supplemented by commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the portfolio managed, with some professionals earning above average wages in the finance or collections industry.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.

What are popular job titles related to Collections Recovery jobs in Georgia?

For Collections Recovery jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Collections Recovery jobs in Georgia look for?

The top searched job categories for Collections Recovery jobs in Georgia are:

Collections Recovery jobs near you
Infographic showing various Collections Recovery job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

US Collections Analyst

YouLend

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

US Collections Analyst
Department: Collections & Recoveries
Employment Type: Permanent
Location: Atlanta
Reporting To: Sebastian Mesa
Description
The role:
To meet the growing demand for our technology and services, we are now seeking an AR Analyst II to join our US Collections & Recoveries team. This role plays a key role in managing merchant accounts, supporting repayment performance, and contributing to overall portfolio outcomes.
You will be responsible for a portfolio of accounts, working directly with merchants to understand their situation, resolve underpayment or delinquency, and deliver balanced outcomes for both the customer and the business.
The role requires strong communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. In this role, you will have direct ownership of account progression and resolution, with a clear impact on recovery performance and merchant outcomes. This is a great opportunity for someone looking to build their career in fintech within a high-growth, performance-driven organization
Key Responsibilities
  • Manage a portfolio of merchant accounts across various stages of delinquency.
  • Contact merchants via phone and email to resolve outstanding balances and support repayment.
  • Build professional relationships with merchants and handle sensitive conversations with confidence and empathy. Negotiate and implement payment solutions aligned with merchant circumstances and business objectives.
  • Monitor account status and take ownership of progressing cases through to resolution.
  • Maintain accurate and detailed records of all account activity within internal systems.
  • Handle a high volume of tasks while maintaining strong attention to detail and organization.
  • Assess account risk and escalate appropriately based on complexity, exposure, and stage within the collections process.
  • Partner with internal teams to support account resolution and ensure the timely progression of complex cases
  • Use available account data and payment behavior to prioritize follow-up and support effective decision-making.
  • Contribute to a positive, accountable, and results-driven team environment.

Skills, Knowledge & Expertise
  • 5+ years of experience in accounts receivable, collections, credit control, or debt recovery
  • Strong written and verbal communication skills
  • Ability to manage challenging conversations in a professional and solution-oriented manner
  • High attention to detail and accuracy across systems and documentation
  • Strong organizational and time management skills
  • Ability to work effectively in a fast-paced, target-driven environment with clear ownership of individual performance Proficiency in Microsoft Excel and Office tools
  • Reliable, proactive, and team-oriented approach

Desirable Traits:
  • Experience in fintech, financial services, or lending environments
  • Exposure to collections and recoveries across different stages of arrears
  • Experience managing higher-value or more complex accounts Familiarity with legal escalation, third-party collections, or recovery processes
  • Comfort working with data to guide prioritization and follow-up.
  • Adaptable and comfortable working in a high-growth environment
  • Strong sense of ownership and accountability Positive attitude with a willingness to learn and grow

Job Benefits
Why join YouLend?
  • Award-Winning Workplace: YouLend has been recognized as one of the "Best Places to Work in 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace.
  • Award-Winning Fintech: YouLend has been recognized as a "Top 250 Fintech Worldwide" company by CNBC.

It's just getting fun:
  • We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace.
  • But the global opportunity is still massive, and YouLend is a raw organization where we are only just getting started.

Lots of upsides:
  • High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with the business).
  • Well-capitalized with supportive private equity backing.
  • Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets.

Motivating work environment:
  • A high-quality team that pushes each other to succeed through direct feedback and aligned incentives.
  • Strong and transparent team culture, we have each other's backs.
  • Independent work environment where results matter.
  • Data-driven culture and emphasis on speed (anti-red tape).

We offer comprehensive benefits package that includes:
  • Health Care Coverage. YouLend covers 80%; employee contribution is 20% of the premium.
  • Medical Plan (medical insurance and prescription drug coverage)- Choice of 5 different plans through United Healthcare.
  • Dental plan coverage
  • Vision plan coverage
  • Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family
  • Retirement - 401K match. Employee match $1 for $1 up to 5% of salary.
  • Basic Life & AD&D Insurance.
  • International travel insurance covered if traveling abroad for work purposes.
  • Paid Time Off (PTO)- 20 working days (4 weeks) + US public holidays
  • Paid Office Parking

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