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Collections Recovery Jobs in Georgia (NOW HIRING)

Cwrs

Virtual Collections Specialist Credit Wise Recovery Solutions is currently seeking virtual agents that have 1+ years of 3rd party collections experience to work from home! At CWR, your earning ...

Td

Collections Strategy Manager

Atlanta, GA

$120K - $145K/yr

Develop and execute collections strategies across delinquency stages (early- to late-stage), with ... outreach and recovery strategies * Partner with cross-functional teams (Legal, Compliance ...

Stellantis Financial Services

Payment Processor II

Atlanta, GA · On-site

$15.50 - $19.75/hr

We are seeking a detail-oriented, Payment Processor II to accurately post daily payment transactions while providing essential accounting support to our Collections, Recovery, and Loan Servicing ...

Yamaha

Collection Support Specialist II

Kennesaw, GA

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Yamaha Motor Finance - US has openings for experienced Collections Support Specialist II . The ... Coordinate with servicing, legal, compliance, customer service, insurance, and recovery teams.

Stellantis Financial Services

Payment Processor II

Atlanta, GA · On-site

$15.25 - $19.50/hr

We are seeking a detail-oriented, Payment Processor II to accurately post daily payment transactions while providing essential accounting support to our Collections, Recovery, and Loan Servicing ...

ATLANTICUS

Collections Agency Manager

Atlanta, GA

  • Medical

  • Retirement

  • PTO

The Role The Collections Vendor Manager will be responsible for oversight of strategic 1st Party ... recovery agencies is a must; preferably in Credit Card product * • BA/BS or equivalent work ...

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All JobsCollections Recovery JobsCollections Recovery Jobs in Georgia

Collections Recovery information

What are some common challenges faced in a collections recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What does a collections recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

Can you make good money in collections recovery?

Collections recovery specialists can earn a competitive salary, often supplemented by commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the portfolio managed, with some professionals earning above average wages in the finance or collections industry.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.

What are popular job titles related to Collections Recovery jobs in Georgia?

For Collections Recovery jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Collections Recovery jobs in Georgia look for?

The top searched job categories for Collections Recovery jobs in Georgia are:

Collections Recovery jobs near you
Infographic showing various Collections Recovery job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Customer Service Representative

TRC Talent Solutions

Johns Creek, GA

$20/hr

Temporary

Re-posted 12 days ago

Job description

                               TRC Talent Solutions is Hiring Customer Service Representatives in Alpharetta, Ga

Looking to build a long-term career with a leading financial services organization? TRC Talent Solutions is hiring Customer Service Representatives to join a growing team in Alpharetta, GA. This is an excellent opportunity to develop your customer service career while gaining experience across multiple business areas, including Customer Service, Collections, Recovery Support, and Dealer Services.

Job Details

  • Location: Alpharetta, GA | Fully On-Site

  • Pay: $20/Hour for Non-Bilingual 

  • Schedule: Monday–Friday | Open availability required between 8:00 AM–9:00 PM | Occasional Saturday shifts based on business needs

What You’ll Be Doing

  • Handle a high volume of inbound and outbound customer calls

  • Assist customers with account inquiries, service requests, and issue resolution

  • Accurately document customer interactions and update account information

  • Navigate multiple computer systems while speaking with customers

  • Utilize dual monitors and various internal applications to manage customer accounts

  • Meet department performance, quality, and productivity goals

  • Maintain confidentiality of customer and financial information

  • Provide professional and positive customer experiences on every interaction

  • Adapt to changing business needs and support various departments through cross-training opportunities

What We’re Looking For

  • Bachelor's degree required 

  • Previous customer service experience required

  • Experience in retail, hospitality, restaurant, banking, healthcare, automotive, financial services, call center, or other customer-facing environments

  • Excellent problem-solving and active listening abilities

  • Strong computer skills with the ability to quickly learn multiple systems

  • Ability to multitask while speaking with customers and accurately entering information

  • Strong attention to detail and data entry accuracy

  • Ability to thrive in a fast-paced, metrics-driven environment

  • Flexibility to work rotating schedules based on business needs

Why You’ll Like This Opportunity

  • Long-term contract-to-hire opportunity with strong conversion potential

  • Career growth through cross-training and internal advancement opportunities

  • Stable, well-established financial services organization

  • Professional office environment with a business casual dress code

  • Build experience across multiple customer service and financial operations teams

If you have strong customer service skills, enjoy helping others, and are looking for a long-term opportunity with room for growth, we encourage you to apply today!


TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers