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Collections Recovery Jobs in Pennsylvania (NOW HIRING)

Fnbcorp

Collections Representative

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

Collections Representatives Loan Adjustor (Levels I, II, III) Retail Lending | Pittsburgh, PA or ... Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts

F.N.B. Corporation

Collections Representative

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

Collections Representatives Loan Adjustor (Levels I, II, III) Retail Lending | Pittsburgh, PA or ... Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts

Fnbcorp

Collections Representative

Hermitage, PA · On-site

$15.50 - $20/hr

Collections Representatives Loan Adjustor (Levels I, II, III) Retail Lending | Pittsburgh, PA or ... Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts

Robert Half

Collections Specialist

Aston, PA · On-site

$25/hr

... recovery efforts. The role follows a hybrid schedule with regular onsite collaboration and ... At least 3 years of experience in collections, including consumer and/or commercial account ...

Eastern University

Recovery Representative

PA · On-site

$14.50 - $18/hr

Execute in-house collections communication processes, including printing of collections letters, sending emails, payment arrangement letters/contracts and outbound calls. * Provides quarterly reports ...

Citadel

Collections Analyst - Hybrid

Philadelphia, PA · Hybrid

$18.75 - $25.25/hr

Analyze member data to assist management in making decisions regarding recovered assets (vehicles ... Mortgage collections experience is preferred * Demonstrate a thorough understanding of the impact ...

Citadel

Collections Analyst - Hybrid

Philadelphia, PA · Hybrid

$17.75 - $24/hr

Analyze member data to assist management in making decisions regarding recovered assets (vehicles ... Mortgage collections experience is preferred * Demonstrate a thorough understanding of the impact ...

Citadel

Collections Analyst - Hybrid

Exton, PA · Hybrid

$17.75 - $24.25/hr

Analyze member data to assist management in making decisions regarding recovered assets (vehicles ... Mortgage collections experience is preferred * Demonstrate a thorough understanding of the impact ...

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Collections Recovery information

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How much do collections recovery jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections recovery in Pennsylvania is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.20 per hour, depending on experience, location, and employer.

What does a collections recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.

What are some common challenges faced in a collections recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

Can you make good money in collections recovery?

Collections recovery specialists can earn a competitive salary, often supplemented by commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the portfolio managed, with some professionals earning a substantial income through successful debt collection efforts.

What qualifications do I need to be a collections recovery?

To work in collections recovery, candidates typically need a high school diploma or equivalent. Relevant skills include strong communication, negotiation, and problem-solving abilities, and familiarity with debt collection software or customer management systems can be beneficial. Some positions may require prior experience in collections or finance, but formal certifications are not usually mandatory.

What are popular job titles related to Collections Recovery jobs in Pennsylvania?

For Collections Recovery jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Collections Recovery jobs in Pennsylvania look for?

The top searched job categories for Collections Recovery jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Collections Recovery jobs?

Cities in Pennsylvania with the most Collections Recovery job openings:

Collections Recovery jobs near you
Infographic showing various Collections Recovery job openings in Pennsylvania as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,874 per year, or $19.2 per hour.

Senior Manager - Collections Recovery

Penske

Reading, PA

Full-time

Posted 25 days ago

Penske Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

9th of 366 rated logistics

Job description

Position Summary:
The Sr Manager - A/R Recovery is responsible to maximize the collections recovery from customers who are no longer active accounts or are in bankruptcy.

Major Responsibilities:
Reviewing submissions, researching and determining the best recovery path for bad debt placements.  
Coaching and case support for Penske Account Recovery Service (PARS / GENPACT) team
Providing direction and support to outside attorneys for our collections cases.
Preparation of reporting of results and projecting P&L impact of bad debt & recovery activities
Providing guidance to our Field with severely delinquent customers.  
Coding the bad debt in our accounting systems
Choosing the right placement (collections agency, attorney or in-house) for the best chance at recovery
Leading the agency/attorney through the collections process or through litigation
Managing this portfolio of cases - determining when to push through to the end of litigation, when to settle and when to cut our losses.
Entering into discussions with debtors and negotiating the final settlement.
Other projects and tasks as assigned.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
Bachelor's Degree is required.
Minimum 8 years of collection, bad debt collections and collections management experience is preferred.
Fluent in Microsoft Office
Ability to research the financial strength of our debtors and gage their ability to pay.
Ability to execute dynamic collections calls
Negotiation skills
Coaching others in solid collections practices
Organizational skills - balancing competing priorities.
Ability to see beyond what was said or written - desperate debtors will not always tell the (whole) truth when pressed. 
Perseverance & determination
Detail-oriented with a focus on accuracy
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
 
Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
 
Penske is an Equal Opportunity Employer

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About Penske

Sourced by ZipRecruiter

When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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