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Collections Recovery Jobs in Pennsylvania (NOW HIRING)

BSI Financial Services

Collections Specialist

Titusville, PA · On-site

$16 - $21.75/hr

We are looking to hire an enthusiastic Collector to recover payments due on accounts. The Collector ... Customer Communication -Making outbound collections calls in a professional manner while keeping ...

Citadel

Collections Analyst - Hybrid

Exton, PA · On-site

$17.75 - $24.25/hr

Analyze member data to assist management in making decisions regarding recovered assets (vehicles ... Mortgage collections experience is preferred * Demonstrate a thorough understanding of the impact ...

NRA Group, LLC

Be Seen First

Collections Associate

Harrisburg, PA · On-site

$17 - $20/hr (+ commission)

... revenue recovery services and credit bureau reporting to America's leading companies for over ... a call center/collections preferred Company Description We strive to maintain a "true client ...

Whizz

Asset Recovery Specialist

Philadelphia, PA · On-site

$20 - $22/hr

Confidently communicate with debtors regarding outstanding balances and e-bike collections ... Payment per successful recovery, higher pay rate as per recovery volume. Benefits: Gas and toll ...

WHIZZ

Asset Recovery Specialist

Philadelphia, PA · On-site

$20 - $22/hr

Confidently communicate with debtors regarding outstanding balances and e-bike collections ... Payment per successful recovery, higher pay rate as per recovery volume. Benefits: Gas and toll ...

Whizz

Asset Recovery Specialist

Philadelphia, PA · On-site

$20 - $22/hr

Confidently communicate with debtors regarding outstanding balances and e-bike collections ... Payment per successful recovery, higher pay rate as per recovery volume. Benefits: Gas and toll ...

CNB Bank

CNB Bank, Collections Specialist

Clearfield, PA · On-site

$15.55 - $22.25/hr

Client Focus - prioritizes solutions that align with both the institutions recovery goals and the ... collections team by valuing diverse perspectives and encouraging collaborative problem-solving.

CNB Bank

CNB Bank, Collections Specialist

Clearfield, PA · On-site

$15.55 - $22.25/hr

Client Focus - prioritizes solutions that align with both the institutions recovery goals and the ... collections team by valuing diverse perspectives and encouraging collaborative problem-solving.

PSECU

Collections Manager II

Indiana, PA · Hybrid

Works within policy guidelines to optimize recovery. * Member Resolutions: Reviews and resolves ... Collections in a supervisory capacity in an organization of comparable size and complexity ...

PSECU

Collections Manager II

State College, PA · Hybrid

Works within policy guidelines to optimize recovery. * Member Resolutions: Reviews and resolves ... Collections in a supervisory capacity in an organization of comparable size and complexity ...

PSECU

Collections Manager II

Harrisburg, PA · Hybrid

Works within policy guidelines to optimize recovery. * Member Resolutions: Reviews and resolves ... Collections in a supervisory capacity in an organization of comparable size and complexity ...

PSECU

Collections Manager II

Harrisburg, PA · On-site

Works within policy guidelines to optimize recovery. * Member Resolutions: Reviews and resolves ... Collections in a supervisory capacity in an organization of comparable size and complexity ...

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Showing results 21-40

All JobsCollections Recovery JobsCollections Recovery Jobs in Pennsylvania

Collections Recovery information

See Pennsylvania salary details

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How much do collections recovery jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for collections recovery in Pennsylvania is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.20 per hour, depending on experience, location, and employer.

What does a collections recovery specialist do?

A Collections Recovery specialist is responsible for contacting individuals or businesses with overdue accounts to arrange payment and recover outstanding debts. They negotiate payment plans, update account records, and may work with legal or credit agencies if necessary. Their goal is to resolve delinquent accounts while maintaining positive customer relationships and adhering to legal and company guidelines.

What are the key skills and qualifications needed to thrive as a collections recovery specialist?

To thrive as a Collections Recovery Specialist, you need strong negotiation skills, attention to detail, and a good understanding of credit and debt processes, typically supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and regulatory compliance certifications like FDCPA is often required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging conversations effectively. These skills are vital for maximizing debt recovery, maintaining compliance, and fostering positive customer relationships.

What are some common challenges faced in a collections recovery role, and how can they be effectively managed?

Professionals in Collections Recovery often encounter challenges such as negotiating with reluctant debtors, managing high call volumes, and navigating complex regulations regarding debt collection. Effective communication skills, empathy, and persistence are crucial for building rapport and encouraging repayment. Staying organized and up-to-date with compliance requirements also helps mitigate risks and ensures ethical practices. Many organizations provide training and support from experienced team members to help overcome these challenges.

What is the difference between Collections Recovery vs Collections Specialist?

AspectCollections RecoveryCollections Specialist
Required CredentialsHigh school diploma, some roles may require debt collection certificationsHigh school diploma, debt collection certifications often preferred
Work EnvironmentCall centers, financial institutions, debt collection agenciesFinancial institutions, third-party collection agencies, credit companies
Employer & Industry UsageUsed by banks, credit card companies, debt collectorsCommonly employed by banks, credit unions, collection agencies
Search & Comparison IntentUnderstanding roles in debt recovery processesLooking for debt collection job responsibilities and requirements

Collections Recovery professionals focus on recovering overdue debts through various methods, including negotiations and payment arrangements. Collections Specialists handle the day-to-day collection activities, contacting debtors and managing accounts. While both roles involve debt collection, Collections Recovery often emphasizes strategic recovery efforts, whereas Collections Specialists focus on direct contact and account management.

Can you make good money in collections recovery?

Collections recovery specialists can earn a competitive salary, often supplemented by commissions or bonuses based on recovery performance. Earnings vary depending on experience, location, and the size of the portfolio managed, with some professionals earning a substantial income through successful debt collection efforts.

What qualifications do I need to be a collections recovery?

To work in collections recovery, candidates typically need a high school diploma or equivalent. Relevant skills include strong communication, negotiation, and problem-solving abilities, and familiarity with debt collection software or customer management systems can be beneficial. Some positions may require prior experience in collections or finance, but formal certifications are not usually mandatory.

What are popular job titles related to Collections Recovery jobs in Pennsylvania?

For Collections Recovery jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Collections Recovery jobs in Pennsylvania look for?

The top searched job categories for Collections Recovery jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Collections Recovery jobs?

Cities in Pennsylvania with the most Collections Recovery job openings:

Collections Recovery jobs near you
Infographic showing various Collections Recovery job openings in Pennsylvania as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,874 per year, or $19.2 per hour.

Collections Specialist

BSI Financial Services

Titusville, PA • On-site

$16 - $21.75/hr

Full-time

Life, Retirement, PTO

Posted 6 days ago

Job description

Description
Join BSI Financial Services as a Collections Specialist. BSI Financial is an experienced mortgage servicing company! This is not a cold-calling collecting position; we are assisting our borrowers in making payments on their homes!
We are looking to hire an enthusiastic Collector to recover payments due on accounts. The Collector will review accounts for recent activity and changes, ask probing questions to establish the borrower's ability to pay the debt, understand payment inquiries, and take steps to resolve the matter. The Collector will need to use their ability to multitask by typing notes simultaneously while speaking to borrowers. To ensure success, the Collector will need to be up to date with laws, regulations, policies, and procedures related to debt collection in the Mortgage industry. Required position training and certifications are provided to the employee.
Position Type and Expected Hours of Work:
This is a full-time, in-office position. Days and hours of work are Monday through Friday with one pre-scheduled 4-hour Saturday a month. The full-time training shift of 9 am-6 pm will take place in the office.
WHAT YOU WILL DO:
  • Customer Communication -Making outbound collections calls in a professional manner while keeping and improving customer relations
  • Discuss account details, answer borrower questions, and confirm contact information (payment amount, escrow changes, etc.)
  • Collecting payments- efficiently provide all payment options to customers- Mail, Pay by Phone, web payments
  • Identify financial hardships attributing to account delinquency and take proper action to aid the borrower.
  • Negotiate payment plans as needed
  • Provide prompt follow-up on payment arrangements
  • Mail correspondence to encourage payment of delinquent accounts
  • Make monthly outbound skip trace calls
  • Maintain a record of contacts and attempted contacts as well as details of conversations and arrangements in the required systems.
  • Achieve daily call goals and phone availability
  • Responsible for meeting legal requirements and following internal policies
  • Respond to emails in a sensible professional manner
  • Adhere to federal and state debt collection laws and regulations

WHAT WE'RE LOOKING FOR:
  • Customer/Client Focus- must have excellent Active Listening skills
  • Problem Solving/Critical thinking skills
  • Time Management-Capability to multitask in a fast-paced environment
  • Clear and Concise professional communication- Written and Verbal, Resilient with impolite clients
  • Outstanding phone etiquette
  • Teamwork Orientation- but the ability to work successfully on own initiative
  • Strong typing and organizational skills.
  • Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices
  • Negotiating skills
  • High school diploma or equivalent required
  • Proficient Computer skills and knowledge of Microsoft Office and Google applications required
  • Customer service experience preferred
  • Prior experience in debt collection preferred
  • Mortgage banking experience preferred
  • Telecommunication experience preferred

WHAT'S IN IT FOR YOU:
  • Competitive wages
  • Opportunity for career growth
  • Outstanding Benefits Package
    • Including a company-paid life insurance policy!
  • Generous PTO
  • Holiday Pay
  • 401K
  • Company provided equipment

EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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