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On Call Case Manager Jobs (NOW HIRING)

Will be available 24 hours a day when on call as stipulated by the rotation. * Will conduct unannounced visits as directed by the Chief Operating Officer. CASE MANAGER GENERAL EXPECTATIONS OF ...

CASE MANAGER

Knoxville, TN · On-site

$16.50/hr

Will be available 24 hours a day when on call as stipulated by the rotation. * Will conduct unannounced visits as directed by the Chief Operating Officer. CASE MANAGER GENERAL EXPECTATIONS OF ...

CASE MANAGER

Knoxville, TN · On-site

$16.50/hr

Will be available 24 hours a day when on call as stipulated by the rotation. * Will conduct unannounced visits as directed by the Chief Operating Officer. CASE MANAGER GENERAL EXPECTATIONS OF ...

Case Manager, On Call-Ava House

Portland, OR · On-site

$24.39 - $31.71/hr

Case Manager, On Call-Ava House #1604 Ava House is a residential supported living home. The Multnomah County CHOICE program supports residents stepping down from higher levels of care to access this ...

M-F 8AM-5:30PM The RN Case Manager will be responsible for assisting the team with On Call/Case Management/Visits to aid in coverage and call outs. Job duties can include, but are not limited to:

M-F 8AM-5:30PM The RN Case Manager will be responsible for assisting the team with On Call/Case Management/Visits to aid in coverage and call outs. Job duties can include, but are not limited to:

Case Manager

Largo, FL · On-site

$17.25 - $22.25/hr

The schedule for this role is flexible, Monday through Friday and on call! Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to ...

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On Call Case Manager information

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$14

$22

$32

How much do on call case manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for on call case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an On Call Case Manager, and why are they important?

To thrive as an On Call Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree and case management certification. Familiarity with case management software, electronic health records, and crisis intervention tools is typically required. Excellent communication, problem-solving, and emotional resilience are crucial soft skills for effectively supporting clients in urgent or unpredictable situations. These skills ensure timely, appropriate interventions and continuity of care, especially during off-hours or crises.

What is an On Call Case Manager?

An On Call Case Manager is a professional who provides support and coordination of care for clients during non-standard hours, such as evenings, weekends, or holidays. They respond to urgent situations, assess client needs, and coordinate services or resources as necessary. Their work ensures that clients receive timely assistance outside of regular business hours, maintaining continuity of care and crisis intervention when needed. This role is common in healthcare, social services, and mental health organizations.

What is the difference between On Call Case Manager vs Full-Time Case Manager?

AspectOn Call Case ManagerFull-Time Case Manager
Work ScheduleAs-needed, flexible hours, often on-call basisRegular, full-time hours, typically 40 hours/week
CertificationsRequired certifications (e.g., CCM, LCSW)Same certifications as on call, often with additional training
Work EnvironmentHospitals, clinics, community agencies, remote optionsOffice-based, community settings, hospitals
Job ResponsibilitiesResponds to urgent cases, provides support as neededOngoing case management, care planning, client follow-up

While both roles require similar certifications and work in healthcare or social services settings, an On Call Case Manager works on an as-needed basis, often responding to urgent situations, whereas a Full-Time Case Manager has a consistent schedule focused on ongoing client care and case management tasks.

How does the on-call case manager role typically interact with other team members and external partners during urgent situations?

On-call case managers often serve as the primary point of contact during after-hours or emergency situations, collaborating closely with internal teams such as social workers, healthcare providers, and supervisors. They also coordinate with external partners like shelters, hospitals, or law enforcement to ensure clients’ immediate needs are met efficiently and safely. Clear communication, quick decision-making, and thorough documentation are essential, as these interactions can directly impact client outcomes and continuity of care.
More about On Call Case Manager jobs
What cities are hiring for On Call Case Manager jobs? Cities with the most On Call Case Manager job openings:
What states have the most On Call Case Manager jobs? States with the most job openings for On Call Case Manager jobs include:
Infographic showing various On Call Case Manager job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 66% Full Time, 15% Part Time, 2% Temporary, 13% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
On-Call Case Manager - Shelter

On-Call Case Manager - Shelter

Child & Family Center

Valencia, CA • On-site

$22.29 - $25.10/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

On-Call Case Manager – Shelter

At Child & Family Center, we're committed to creating a welcoming workplace where a wide range of perspectives and life experiences are valued. We encourage qualified candidates from all backgrounds to apply.

Child & Family Center received the following awards:

  • Child & Family Center scored the highest level ("very good to great") in our annual report card for The National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care.
  • Awarded the Joint Commission Reaccreditation. The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care.

*Shifts needed include weekends and overnights *

2 Positions Available

Salary Range (final salary offer is based on a number of factors, such as certifications, experience, and more): $22.29 to $25.10/hour

PLUS! An additional $0.9615/hour Bilingual Spanish Differential

MINIMUM QUALIFICATIONS:

  • Must be 18 years of age.
  • High School Diploma or College Degree
  • Completion of 40-Hour DV Advocate Training highly preferred but will provide training within one month of hire.
  • Applicants with personal experience with Domestic Violence are encouraged to apply.
  • Participants in the County's Department of Public Social Services Greater Avenues for Independence (GAIN) Program or General Relief Opportunity for Work (GROW) Program are encouraged to apply.
  • Requires the ability to independently use a computer, possess good communication/computer skills, have Microsoft Office skills, and learn necessary computer programs.
  • Bilingual in Spanish preferred to meet the clients' needs.
  • Must maintain a valid California driver's license, insurance and driving record which complies with agency's insurance carrier standards.
  • Must pass all applicable health, fingerprint/LiveScan and DMV clearances.

JOB PURPOSE:

The On-Call Case Manager – Shelter provides rehabilitation services consistent with the client treatment plan. Services include assisting clients/families with improving, maintaining or restoring everyday functional/daily living skills. The On-Call Case Manager – Shelter also provides targeted case management services, including assessing for client's case management needs and linkage to community resources. In addition, the On-Call Case Manager – Shelter consults with team members and provides referrals as needed, provides brief childcare to children, utilizes age-appropriate activities for them, and ensures the safety of the children during the scheduled appointments.

ESSENTIAL JOB FUNCTIONS:

  • Conduct intakes, case management, crisis intervention and conflict intervention to shelter residents.
  • Provide crisis intervention, information and referrals to individuals calling the 24-hour hotline.
  • Monitor adherence to program procedures and guidelines for shelter clients.
  • Participate in case management meetings with the Program Manager - Shelter for continuous client assessment and case management plan review.
  • Work effectively in emergency situations and provide immediate feedback to Program Manager - Shelter.
  • Provide transportation for shelter clients as needed.
  • Ensure adherence to Shelter policies and procedures.
  • Maintain proper documentation of client services.
  • Provide workshops and educational trainings for shelter residents as approved by the Program Manager - Shelter.
  • Responsible for minor property maintenance as needed.
  • Maintain communication between all advocates via shelter log.
  • Make purchases and maintain petty cash at the shelter as needed.
  • Attend all training, staff and house meetings as required.
  • Assist with fundraisers as needed.
  • Facilitate a variety of support groups at Shelter as needed and assigned by supervisor.
  • Provide adequate equipment and activities.
  • Ensure equipment and the facility is clean, well maintained and safe at all times.
  • Be familiar with and implement emergency procedures as needed.
  • Provide childcare and supervise children in the childcare as needed.
  • Assist with building client's and children's self-esteem; establish routines and provide positive guidance.
  • Provide a safe and secure environment for children and clients to feel comfortable.
  • Implement and demonstrate positive discipline tools when required.
  • Clearly and effectively communicate in a manner that children and clients understand.
  • Perform other related duties as assigned or required.
  • Provide domestic violence education.
  • Maintain a culturally responsive and trauma-informed environment.

FLSA Status: Non-Exempt – On-Call

Onsite

SUPERVISORY REQUIREMENTS:

None.

PHYSICAL REQUIREMENTS:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
  • Walk
  • Use hands and fingers.
  • Handle or feel objects, tools, or controls, and talk or hear.
  • Stand and sit.
  • Reach with hands and arms, and stoop, kneel, crouch, or possibly crawl.
  • Occasionally lift and/or move up to 75 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This Agency is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Child & Family Center uses E-Verify to confirm the identity and employment eligibility of all new hires.