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On Call Case Manager Jobs (NOW HIRING)

Lutheran Services Florida

Case Manager

Largo, FL · On-site

$25/hr

The schedule for this role is flexible, Monday through Friday and on call! Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to ...

RHA Health Services

Blended Case Manager

Bethlehem, PA · On-site

$20/hr

Flexibility - Provide 24 hour a day, 7 day per week on-call crisis services on a rotational basis. * Time Management Skills- Maintain case records and complete appropriate documentation, letters ...

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How much do on call case manager jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for on call case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an On Call Case Manager, and why are they important?

To thrive as an On Call Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree and case management certification. Familiarity with case management software, electronic health records, and crisis intervention tools is typically required. Excellent communication, problem-solving, and emotional resilience are crucial soft skills for effectively supporting clients in urgent or unpredictable situations. These skills ensure timely, appropriate interventions and continuity of care, especially during off-hours or crises.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized skills, or experience in high-demand fields such as healthcare or legal case management. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Factors like location, industry, and level of responsibility influence compensation levels.

What is an On Call Case Manager?

An On Call Case Manager is a professional who provides support and coordination of care for clients during non-standard hours, such as evenings, weekends, or holidays. They respond to urgent situations, assess client needs, and coordinate services or resources as necessary. Their work ensures that clients receive timely assistance outside of regular business hours, maintaining continuity of care and crisis intervention when needed. This role is common in healthcare, social services, and mental health organizations.

What is the difference between On Call Case Manager vs Full-Time Case Manager?

AspectOn Call Case ManagerFull-Time Case Manager
Work ScheduleAs-needed, flexible hours, often on-call basisRegular, full-time hours, typically 40 hours/week
CertificationsRequired certifications (e.g., CCM, LCSW)Same certifications as on call, often with additional training
Work EnvironmentHospitals, clinics, community agencies, remote optionsOffice-based, community settings, hospitals
Job ResponsibilitiesResponds to urgent cases, provides support as neededOngoing case management, care planning, client follow-up

While both roles require similar certifications and work in healthcare or social services settings, an On Call Case Manager works on an as-needed basis, often responding to urgent situations, whereas a Full-Time Case Manager has a consistent schedule focused on ongoing client care and case management tasks.

How does the on-call case manager role typically interact with other team members and external partners during urgent situations?

On-call case managers often serve as the primary point of contact during after-hours or emergency situations, collaborating closely with internal teams such as social workers, healthcare providers, and supervisors. They also coordinate with external partners like shelters, hospitals, or law enforcement to ensure clients’ immediate needs are met efficiently and safely. Clear communication, quick decision-making, and thorough documentation are essential, as these interactions can directly impact client outcomes and continuity of care.

Do case managers get paid more than nurses?

On Call Case Managers and nurses have different salary ranges; generally, nurses tend to earn higher wages due to their clinical training and licensure requirements. However, compensation varies based on experience, location, and specific employer, with some case management roles offering competitive pay, especially for those with specialized skills or certifications.

Are case managers in demand?

Yes, case managers are in demand across healthcare, social services, and mental health sectors due to the growing need for coordinated care and support services. Employment opportunities often require strong communication skills and relevant certifications, with job growth expected to continue as the healthcare industry expands.

Can an RN work as a case manager?

Yes, registered nurses (RNs) can work as case managers, often utilizing their clinical knowledge to coordinate patient care, develop care plans, and communicate with healthcare teams. Many case management roles require certification such as the Certified Case Manager (CCM) credential and strong organizational and communication skills. RNs typically need relevant experience and sometimes additional training in case management practices.
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On Call Case Manager jobs near you
Infographic showing various On Call Case Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
On-Call Case Manager - 23rd Ave (7045)

On-Call Case Manager - 23rd Ave (7045)

Terros Health

Phoenix, AZ

Other

Posted 11 days ago

Terros Health rating

6.1

Company rating: 6.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

117th of 236 rated social care providers

Job description

We are a mission-driven, service-orientated industry leader looking for an on-call Case Manager to join our team of caring professionals in Phoenix, AZ. 

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.  In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care.  Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

Recently awarded among Arizona’s Most Admired Companies in 2022 & 2023

Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Priest Drive Recovery Health Center. 

NEW Competitive Compensation 

On-call Employed

Location: 23rd Ave & Dunlap 

Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

No experience required with a bachelors degree in behavioral health - we will train you

New grads welcome

Duties may include:

  • Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
  • Completes assessments, crisis plans and individualized service plans

  • Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented

  • Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
  • Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations
  • Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure

Education/Experience:

  • GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or,
  • An associates degree in the field of medical or behavioral, or
  • A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
  • A bachelor's degree in the field of behavioral, or
  • A master's degree or higher in the field of behavioral health
  • Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred
  • Minimum typing speed of 25 wpm
  • Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy
  • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
  • Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members
  • Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions
  • Basic understanding of the DSM-V preferred
  • Certified Case Manager strongly preferred
  • Must pass background check, TB test and other pre-employment screening

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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