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On Call Case Manager Jobs (NOW HIRING)

The schedule for this role is flexible, Monday through Friday and on call! Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to ...

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On Call Case Manager information

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$14

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$32

How much do on call case manager jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for on call case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an On Call Case Manager, and why are they important?

To thrive as an On Call Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree and case management certification. Familiarity with case management software, electronic health records, and crisis intervention tools is typically required. Excellent communication, problem-solving, and emotional resilience are crucial soft skills for effectively supporting clients in urgent or unpredictable situations. These skills ensure timely, appropriate interventions and continuity of care, especially during off-hours or crises.

What is an On Call Case Manager?

An On Call Case Manager is a professional who provides support and coordination of care for clients during non-standard hours, such as evenings, weekends, or holidays. They respond to urgent situations, assess client needs, and coordinate services or resources as necessary. Their work ensures that clients receive timely assistance outside of regular business hours, maintaining continuity of care and crisis intervention when needed. This role is common in healthcare, social services, and mental health organizations.

What is the difference between On Call Case Manager vs Full-Time Case Manager?

AspectOn Call Case ManagerFull-Time Case Manager
Work ScheduleAs-needed, flexible hours, often on-call basisRegular, full-time hours, typically 40 hours/week
CertificationsRequired certifications (e.g., CCM, LCSW)Same certifications as on call, often with additional training
Work EnvironmentHospitals, clinics, community agencies, remote optionsOffice-based, community settings, hospitals
Job ResponsibilitiesResponds to urgent cases, provides support as neededOngoing case management, care planning, client follow-up

While both roles require similar certifications and work in healthcare or social services settings, an On Call Case Manager works on an as-needed basis, often responding to urgent situations, whereas a Full-Time Case Manager has a consistent schedule focused on ongoing client care and case management tasks.

How does the on-call case manager role typically interact with other team members and external partners during urgent situations?

On-call case managers often serve as the primary point of contact during after-hours or emergency situations, collaborating closely with internal teams such as social workers, healthcare providers, and supervisors. They also coordinate with external partners like shelters, hospitals, or law enforcement to ensure clients’ immediate needs are met efficiently and safely. Clear communication, quick decision-making, and thorough documentation are essential, as these interactions can directly impact client outcomes and continuity of care.
More about On Call Case Manager jobs
What cities are hiring for On Call Case Manager jobs? Cities with the most On Call Case Manager job openings:
What states have the most On Call Case Manager jobs? States with the most job openings for On Call Case Manager jobs include:
Infographic showing various On Call Case Manager job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 66% Full Time, 15% Part Time, 2% Temporary, 13% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

Full-time

Posted 11 days ago


Job description

Great new Career Opportunity in Hospice!

Now Offering 5,000 Sign-On Bonus

Now Hiring – RN Case Manager – Lancaster, PA (York/Lancaster Area)

Hours: M-F 8AM-5:30PM

The RN Case Manager will be responsible for assisting the Team with On Call/Case Management/Visits to aid in coverage and call outs. Job duties can include, but are not limited to:

  1. Completing an initial assessment of patient and family to determine hospice care needs
  2. Regularly re-evaluates the patients nursing needs
  3. Use assessment data to determine care plan needs
  4. Collaborate with the entire healthcare team, patient and family, to help direct the work of the team to provide are that is continuous and well-coordinated
  5. Counsels the patient and family in meeting end of life needs
  6. Initiates appropriate preventative and palliative nursing procedures
  7. Communicates with the physician regarding patient's needs and reports any changes in the patient's condition
  8. Supervises the Hospice Aides

Education:

Associate's Degree in Nursing

Professional Experience:

  • Must have a State Certified RN license
  • 2 years' experience as a professional nurse, hospice experience preferred
  • Must have a valid Driver's license and reliable transportation
  • Must be willing to travel
  • Strong verbal and written communication skills.

Ascend Hospice & Palliative Care PA - is part of the Ascend family of Healthcare Companies. Our mission is to define excellence within the health care community. We are dedicated to inspiring people to live better lives through innovative health and wellness programs, products and services. We treat residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our patients, families and associates. We work to maintain the highest standards of care and service for our patients, families and valued employees.

We are proud to Offer:

  • Competitive Salaries
    • Comprehensive Healthcare Benefits
    • 401(k) Retirement Plan
    • Paid Time Off
    • Mileage Reimbursement
    • Opportunities to advance and grow your career
    • And More!

If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation on the outstanding level of care that we provide.

Ascend Hospice & Palliative Care PA is an Equal Opportunity Employer

EEO/AA/M/F/DV

#APPLOINURSE