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On Call Case Manager Jobs (NOW HIRING)

RHA Health Services

Blended Case Manager

Bethlehem, PA · On-site

$20/hr

Flexibility - Provide 24 hour a day, 7 day per week on-call crisis services on a rotational basis. * Time Management Skills- Maintain case records and complete appropriate documentation, letters ...

Friendship House PA

Case Manager

Scranton, PA · On-site

$19.75 - $25.50/hr

Must work 40 hours per week, have flexible schedule, and on-call is required. Blended Case Management experience preferred. To Apply send resume torecruiter@friendshiphousepa.org

Friendship House PA

Case Manager

Scranton, PA · On-site

$19.50 - $21.90/hr

Must work 40 hours per week, have flexible schedule, and on-call is required. Blended Case Management experience preferred. To Apply send resume to recruiter@friendshiphousepa.org

Friendship House PA

Case Manager

Scranton, PA · On-site

$19.50 - $21.90/hr

Must work 40 hours per week, have flexible schedule, and on-call is required. Blended Case Management experience preferred. To Apply send resume to recruiter@friendshiphousepa.org

Aware Central Texas

Case Manager

Temple, TX · On-site

$18.50 - $24/hr

The Case Manager provides comprehensive, client-centered advocacy and case management services to ... Applicant must be willing to serve in rotation for 24-hour on-call response, including evenings ...

Friendship House PA

Case Manager

Scranton, PA · On-site

$19.75 - $25.50/hr

Must work 40 hours per week, have flexible schedule, and on-call is required. Blended Case Management experience preferred. To Apply send resume torecruiter@friendshiphousepa.org

UNIVERSITY OF LYNCHBURG

Case Manager

Lynchburg, VA

$19.50 - $25/hr

The Case Manager is responsible for developing the mission, vision and daily operations of case ... Support the On-Call team which is available 24 hours a day, when regular classes are in session (if ...

Soul Saving Station Church

Be Seen First

Case Manager

Saratoga Springs, NY · On-site

$40K - $45K/yr

Participate in team meetings and case review discussions * Assist with on-call coverage on a rotating monthly basis Qualifications * Experience in case management, social services, behavioral health ...

Smith Agency

CASE MANAGER

Aurora, CO · On-site

$45K - $55K/yr

The Case Manager's schedule is Monday through Friday, 9am to 5pm but must be available to be on call, which could include some work in the evenings and on weekends. Job Type: Full-time Benefits ...

University of Lynchburg

Case Manager

Lynchburg, VA · On-site

$48K - $54K/yr

The Case Manager is responsible for developing the mission, vision and daily operations of case ... Support the On-Call team which is available 24 hours a day, when regular classes are in session (if ...

Merakey

Case Manager

Bear, DE · On-site

$20.67/hr

We are seeking a Case Manager to join our Children's Program serving Clients in Delaware. Earn $20 ... This position may require on-call coverage. Benefits Merakey offers generous benefits that promote ...

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On Call Case Manager information

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How much do on call case manager jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for on call case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an On Call Case Manager, and why are they important?

To thrive as an On Call Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree and case management certification. Familiarity with case management software, electronic health records, and crisis intervention tools is typically required. Excellent communication, problem-solving, and emotional resilience are crucial soft skills for effectively supporting clients in urgent or unpredictable situations. These skills ensure timely, appropriate interventions and continuity of care, especially during off-hours or crises.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized skills, or experience in high-demand fields such as healthcare or legal case management. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Factors like location, industry, and level of responsibility influence compensation levels.

What is an On Call Case Manager?

An On Call Case Manager is a professional who provides support and coordination of care for clients during non-standard hours, such as evenings, weekends, or holidays. They respond to urgent situations, assess client needs, and coordinate services or resources as necessary. Their work ensures that clients receive timely assistance outside of regular business hours, maintaining continuity of care and crisis intervention when needed. This role is common in healthcare, social services, and mental health organizations.

What is the difference between On Call Case Manager vs Full-Time Case Manager?

AspectOn Call Case ManagerFull-Time Case Manager
Work ScheduleAs-needed, flexible hours, often on-call basisRegular, full-time hours, typically 40 hours/week
CertificationsRequired certifications (e.g., CCM, LCSW)Same certifications as on call, often with additional training
Work EnvironmentHospitals, clinics, community agencies, remote optionsOffice-based, community settings, hospitals
Job ResponsibilitiesResponds to urgent cases, provides support as neededOngoing case management, care planning, client follow-up

While both roles require similar certifications and work in healthcare or social services settings, an On Call Case Manager works on an as-needed basis, often responding to urgent situations, whereas a Full-Time Case Manager has a consistent schedule focused on ongoing client care and case management tasks.

How does the on-call case manager role typically interact with other team members and external partners during urgent situations?

On-call case managers often serve as the primary point of contact during after-hours or emergency situations, collaborating closely with internal teams such as social workers, healthcare providers, and supervisors. They also coordinate with external partners like shelters, hospitals, or law enforcement to ensure clients’ immediate needs are met efficiently and safely. Clear communication, quick decision-making, and thorough documentation are essential, as these interactions can directly impact client outcomes and continuity of care.

Do case managers get paid more than nurses?

On Call Case Managers and nurses have different salary ranges; generally, nurses tend to earn higher wages due to their clinical training and licensure requirements. However, compensation varies based on experience, location, and specific employer, with some case management roles offering competitive pay, especially for those with specialized skills or certifications.

Are case managers in demand?

Yes, case managers are in demand across healthcare, social services, and mental health sectors due to the growing need for coordinated care and support services. Employment opportunities often require strong communication skills and relevant certifications, with job growth expected to continue as the healthcare industry expands.

Can an RN work as a case manager?

Yes, registered nurses (RNs) can work as case managers, often utilizing their clinical knowledge to coordinate patient care, develop care plans, and communicate with healthcare teams. Many case management roles require certification such as the Certified Case Manager (CCM) credential and strong organizational and communication skills. RNs typically need relevant experience and sometimes additional training in case management practices.
More about On Call Case Manager jobs
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What states have the most On Call Case Manager jobs? States with the most job openings for On Call Case Manager jobs include:
What job categories do people searching On Call Case Manager jobs look for? The top searched job categories for On Call Case Manager jobs are:
On Call Case Manager jobs near you
Infographic showing various On Call Case Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
Blended Case Manager

Blended Case Manager

RHA Health Services

Bethlehem, PA • On-site

$20/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

RHA Health Services rating

5.3

Company rating: 5.3 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

185th of 236 rated social care providers

Job description

We are hiring for:
Blended Case Manager
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
Blended Case Management (BCM) is a service that assists children and adults with a variety of behavioral health/medical needs by building a strong network of community resources and services. The BCM program plays a major role by linking clients with needed services in the community. A Blended Case Manager will advocate for his/her client; help negotiate complex systems such as special education and social services; assist in maintaining and finding access to basic living needs and skills such as employment, housing, food, medical care and recreation and provide crisis intervention. On-call Case Management available 24 hours/7 days a week for supportive assistance whenever needs arise.
Required Education/Experience
  • Bachelor's degree in human services related field - sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education OR Associates Degree with 12 College Credits relevant to position (Human Services, Psychology, Sociology) and two (2) years' experiences in the mental health/human service field.

Required Licenses/Certifications
  • Valid driver's license

Required Competencies
  • Ability to Access Community Resources- Assisting consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment or other community resources as specified in the consumer's service plan.
  • Excellent Verbal and Written Communication Skills- Communicate with consumer on a weekly basis to determine progress and revise the service plan as necessary.
  • Problem Solving Skills- Assist consumers with resolution of problems and/or concerns.
  • Interpersonal Skills- Develop and enhance consumer network of social supports with their families in the community, neighborhood, school and workplace settings.
  • Cognizance- Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team.
  • Team Player-Collaborate with county Office of Mental Health/Intellectual Disability personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services.
  • Flexibility- Provide 24 hour a day, 7 day per week on-call crisis services on a rotational basis.
  • Time Management Skills- Maintain case records and complete appropriate documentation, letters, assessments and summaries as needed or designated by established policies and procedures.
  • Following Policies and Procedures- Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.
  • Meeting Basic Work Expectations-Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.

Essential Job- Related Responsibilities
  • Service Plan Development- Develops service plans, treatment plans and individual crisis plans based on the client's strengths and needs. Gains an understanding of the client's relevant personal, familial, social, vocational, and cultural data.
  • Adherence to charting requirements-Prepares and completes all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment and crisis plans and miscellaneous paperwork/reports within required timeframes as requested.
  • Benefit Acquisition and Maintenance- Assists the client in gaining funding authorization for needed services and entitlements.
  • Participates in agency investigations.
  • Performs other related duties as assigned.

Supervisory Responsibilities
  • N/A - this position does not involve supervisory responsibilities.

Pay: $20.00/hr
Sign On Bonus
$1000 Sign-on Bonus:
$250 after 90-day probationary period
$250 after 6 months of employment
$500 after 1 year of employment
*Sign on bonus is only eligible for fulltime employees*
Pre-employment screening:
  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:
  • Payactiv: early access to the money you've earned from hours you've already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

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About RHA Health Services

Sourced by ZipRecruiter

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, and Tennessee.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Asheville, NC, US

Year founded

1989

Social media

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