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Assistant Director Case Management Jobs (NOW HIRING)

HCTHealthcare

Director Case Management

Flagstaff, AZ

HCT is seeking an interim Director of Case Management for a 70+ bed hospital in Arizona. The responsibilities include: * Leading, supervising, managing, and coordinating multiple care coordination ...

VSV WINS INC

Director - Case Management

Las Cruces, NM · On-site

Director Case Management Location: Las Cruces, NM Employment Type: Full-Time Salary Range: As per Exp. Position Summary We are seeking a dynamic and experienced Director of Case Management to lead ...

Lancesoft INC

Director - Case Management

Nashville, TN · On-site

$109K - $134K/yr

Director - Case Management Location: Nashville, TN Salary: $109,000 - $135,000 + incentive bonus Bonus: Upto $10,000 Sign-On | Relocation (case-by-case) Shift: Full-Time, Days Job Summary Lead ...

Ambition 24Hours Inc

Director Case Management

Memphis, TN · On-site

$110K - $165K/yr

───── Director of Case Management - Full-Time ───── ┌─────┐ Location: Memphis, Tennessee Setting: Acute Care Hospital Employment Type: Full-Time Experience Level:

All Med Search

Director Case Management

Nashville, TN

$109K - $135K/yr

A hospital in Nashville, TN is seeking a Director of Case Management to provide executive-level leadership over all aspects of inpatient case management operations. The role. Reporting to facility ...

All Med Search

Director Case Management

Las Vegas, NV

$135K - $202K/yr

A large acute care hospital in Las Vegas, NV is seeking a Director of Case Management. The facility is the state's only fresh post-op Pediatric CICU and is home to an advanced comprehensive stroke ...

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Assistant Director Case Management information

See salary details

$45K

$123.6K

$199.5K

How much do assistant director case management jobs pay per year?

As of Jun 8, 2026, the average yearly pay for assistant director case management in the United States is $123,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,000.00 and $141,500.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Director Case Management vs Case Manager?

AspectAssistant Director Case ManagementCase Manager
CredentialsTypically requires a bachelor's degree, relevant certifications (e.g., CCM), and experience in healthcare or social servicesUsually requires a bachelor's degree and relevant certifications, but less managerial experience
Work EnvironmentLeads teams in healthcare, social services, or insurance organizationsWorks directly with clients to coordinate services and support
ResponsibilitiesOversees case management teams, develops policies, and ensures complianceManages individual cases, assesses client needs, and coordinates services

The Assistant Director Case Management focuses on supervising teams and strategic planning, while the Case Manager works directly with clients to coordinate care. Both roles require relevant certifications and experience, but the Assistant Director has more leadership responsibilities within healthcare or social service organizations.

What are Assistant Director Case Management?

An Assistant Director of Case Management is a healthcare professional who supports the Director of Case Management in overseeing patient care coordination, resource utilization, and discharge planning. They help manage a team of case managers, ensuring that patient care plans are effective, efficient, and follow regulatory requirements. This role often involves collaborating with clinical staff, reviewing patient cases, and helping develop strategies to improve patient outcomes and hospital operations.

What are the key skills and qualifications needed to thrive as an Assistant Director Case Management, and why are they important?

To excel as an Assistant Director Case Management, you typically need a background in nursing or social work with a relevant degree and licensure, along with experience in case management and leadership. Familiarity with case management software, electronic health records (EHRs), and knowledge of utilization review and regulatory compliance is essential. Strong leadership, communication, problem-solving, and organizational skills distinguish top performers in this role. These competencies ensure effective team management, regulatory adherence, and optimal patient outcomes within complex healthcare environments.

What are some common challenges faced by an Assistant Director of Case Management, and how can they be addressed?

Assistant Directors of Case Management often encounter challenges such as balancing administrative responsibilities with direct support to case managers, ensuring compliance with ever-changing healthcare regulations, and managing interdisciplinary communication. These challenges can be addressed by implementing effective training programs, fostering strong collaboration between departments, and staying updated on industry best practices. Regular team meetings and transparent communication can also help in addressing workflow bottlenecks and maintaining high standards of patient care.
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Assistant Director Case Management jobs near you
Infographic showing various Assistant Director Case Management job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $123,611 per year, or $59.4 per hour.

Assistant Director Case Management Department

Atlantis Health Services

El Paso, TX • On-site

Full-time

Posted 6 days ago

Job description

Salary: $50,000 $53,000 annually

Job Title: Assistant Director Case Management Department

Department: Psychosocial Rehabilitative Program (PSR)
Reports to: Chief Operating Officer
Position Type: Full-Time, Salaried
Salary Range: $50,000 $53,000 annually
Location: In-Office (Not Remote)


Position Overview

The Assistant Director of Case Management serves as the operational support leader of the Psychosocial Rehabilitation Program and acts as the primary day-to-day support contact for case managers. This role works directly under the Chief Operating Officer to ensure the effective daily operation of the program, proper utilization of services, compliance with Medicaid regulations, and growth of the program census.

This position does not serve as the direct supervisor of case managers but instead functions as the first point of contact for operational guidance, workflow support, and program coordination while escalating clinical decisions and personnel matters to the COO.

The Assistant Director must demonstrate strong initiative, problem-solving ability, organizational skills, and the ability to support a high-performing team environment while maintaining program compliance and quality standards.


Essential Responsibilities

Program Operations & Support

  • Serve as the first point of contact for day-to-day operational questions from case managers.
  • Provide guidance on workflows, documentation processes, and program procedures.
  • Escalate clinical decisions and HR matters to the COO.
  • Support COO in maintaining program structure and operational efficiency.
  • Follow up on tasks assigned to case managers and interns and provide updates to COO.
  • Assist COO in identifying program improvement opportunities.


Program Growth & Census Development

  • Identify clients within the organization who qualify for PSR services.
  • Coordinate ANSA/CANS completion to determine eligibility.
  • Ensure timely assessment completion to allow for assignment to case managers.
  • Assist with census growth initiatives.
  • Participate in occasional community outreach and marketing events to promote program services.


Caseload & Service Delivery

  • Maintain an assigned caseload.
  • Provide a minimum of 70 billable units weekly (17.5 hours face-to-face services).
  • Maintain high quality clinical documentation.


Data Entry & Authorization Oversight

  • Provide support to the remote data entry staff regarding questions on the following to prevent service delays:
    • Caseloads
    • Authorizations
    • Eligibility verification
    • Unit tracking
  • Assist with discrepancies and corrections.
  • Work closely with billing to maintain proper service flow.


Compliance & Quality Assurance

  • Assist COO with internal and external audits.
  • Monitor documentation quality trends.
  • Identify staff training opportunities.
  • Assist with program quality improvement initiatives.
  • Provide coaching support to staff when documentation or performance concerns are identified (under COO direction).


Training & Staff Support

  • Provide operational guidance to case managers.
  • Assist with onboarding coordination of new case managers.
  • Help identify training needs within the department.
  • Support COO in maintaining documentation and productivity standards.


Interdepartmental Collaboration

  • Work collaboratively with:
    • Billing department
    • Intake department
    • Medical providers
    • Therapy providers
    • Administrative leadership
  • Maintain strong professional relationships across departments.
  • Assist in resolving operational barriers affecting service delivery.


Required Qualifications

Education

Bachelors degree in Behavioral Health field required (Psychology, Social Work, Sociology, or related field).
Masters degree preferred.


Experience

  • Mandatory QMHP-CS experience (no exceptions)
  • Experience in case management programs required
  • Experience supporting staff operations preferred


Required Skills

  • Strong organizational skills
  • Ability to multitask in a fast-paced environment
  • Strong problem-solving ability
  • Professional communication skills
  • Strong attention to detail
  • Ability to work independently
  • Ability to work under pressure


Technical Requirements

Must be proficient in:

  • Microsoft Excel
  • Microsoft Word
  • Electronic Health Records
  • Data tracking systems
  • Basic reporting functions


Additional Requirements

  • Bilingual English/Spanish (Required)
  • Valid drivers license
  • Reliable transportation
  • Ability to work occasional evening or weekend community events
  • Professional demeanor when interacting with staff and clients


Core Competencies

The Assistant Director must demonstrate:

  • Initiative
  • Accountability
  • Professional judgment
  • Program awareness
  • Team support mindset
  • Strong communication
  • Solution-focused thinking
  • Leadership support skills


Key Performance Expectations

Success in this role will be measured by:

  • Workflow efficiency
  • Census growth support
  • Unit utilization improvements
  • Staff support effectiveness


Role Purpose

This role exists to:


Strengthen daily program operations, support staff success, improve utilization, maintain compliance, and support the COO.