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On Call Case Manager Jobs (NOW HIRING)

Friendship House PA

Case Manager

Scranton, PA

$19.75 - $25.50/hr

Must work 40 hours per week, have flexible schedule, and on-call is required. Blended Case Management experience preferred. To Apply send resume torecruiter@friendshiphousepa.org

Friendship House PA

Case Manager

Scranton, PA · On-site

$19.75 - $25.50/hr

Must work 40 hours per week, have flexible schedule, and on-call is required. Blended Case Management experience preferred. To Apply send resume torecruiter@friendshiphousepa.org

Aware Central Texas

Be Seen First

Case Manager

Temple, TX · On-site

$18.50 - $24/hr

The Case Manager provides comprehensive, client-centered advocacy and case management services to ... Applicant must be willing to serve in rotation for 24-hour on-call response, including evenings ...

Friendship House PA

Case Manager

Scranton, PA · On-site

$19.50 - $21.90/hr

Must work 40 hours per week, have flexible schedule, and on-call is required. Blended Case Management experience preferred. To Apply send resume to recruiter@friendshiphousepa.org

Friendship House PA

Case Manager

Scranton, PA · On-site

$19.50 - $21.90/hr

Must work 40 hours per week, have flexible schedule, and on-call is required. Blended Case Management experience preferred. To Apply send resume to recruiter@friendshiphousepa.org

Smith Agency

CASE MANAGER

Aurora, CO · On-site

$45K - $55K/yr

The Case Manager's schedule is Monday through Friday, 9am to 5pm but must be available to be on call, which could include some work in the evenings and on weekends. Job Type: Full-time Benefits ...

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On Call Case Manager information

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How much do on call case manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for on call case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an On Call Case Manager, and why are they important?

To thrive as an On Call Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree and case management certification. Familiarity with case management software, electronic health records, and crisis intervention tools is typically required. Excellent communication, problem-solving, and emotional resilience are crucial soft skills for effectively supporting clients in urgent or unpredictable situations. These skills ensure timely, appropriate interventions and continuity of care, especially during off-hours or crises.

What is an On Call Case Manager?

An On Call Case Manager is a professional who provides support and coordination of care for clients during non-standard hours, such as evenings, weekends, or holidays. They respond to urgent situations, assess client needs, and coordinate services or resources as necessary. Their work ensures that clients receive timely assistance outside of regular business hours, maintaining continuity of care and crisis intervention when needed. This role is common in healthcare, social services, and mental health organizations.

What is the difference between On Call Case Manager vs Full-Time Case Manager?

AspectOn Call Case ManagerFull-Time Case Manager
Work ScheduleAs-needed, flexible hours, often on-call basisRegular, full-time hours, typically 40 hours/week
CertificationsRequired certifications (e.g., CCM, LCSW)Same certifications as on call, often with additional training
Work EnvironmentHospitals, clinics, community agencies, remote optionsOffice-based, community settings, hospitals
Job ResponsibilitiesResponds to urgent cases, provides support as neededOngoing case management, care planning, client follow-up

While both roles require similar certifications and work in healthcare or social services settings, an On Call Case Manager works on an as-needed basis, often responding to urgent situations, whereas a Full-Time Case Manager has a consistent schedule focused on ongoing client care and case management tasks.

How does the on-call case manager role typically interact with other team members and external partners during urgent situations?

On-call case managers often serve as the primary point of contact during after-hours or emergency situations, collaborating closely with internal teams such as social workers, healthcare providers, and supervisors. They also coordinate with external partners like shelters, hospitals, or law enforcement to ensure clients’ immediate needs are met efficiently and safely. Clear communication, quick decision-making, and thorough documentation are essential, as these interactions can directly impact client outcomes and continuity of care.
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On Call Case Manager jobs near you
Infographic showing various On Call Case Manager job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 66% Full Time, 15% Part Time, 2% Temporary, 13% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
Child Welfare Case Manager-Credentialed

Child Welfare Case Manager-Credentialed

Community Partnership For Children

Palatka, FL • On-site

$49K/yr

Full-time

Posted 22 days ago

Job description

Child Welfare Case Manager Credentialed
Locations: Daytona Beach, Deland, Palm Coast and Palatka
Salary Range: $49,500.00+ DOE
Employment Type: Full Time
Department: Case Management / Operations
Position Summary: To identify and assess child and family needs and evaluate, coordinate and ensure necessary services are provided; provide in-home services to clients; assist and counsel individuals and families by using such activities as delineating alternatives, helping to articulate goals and providing needed information.
Principle Duties and Responsibilities:
  • Provide case management services (information, plan referrals and linkages).
  • Develop and maintain case records and service documentation according to contract and Community Partnership for Children standards (family assessments, case plans, chrons, JRSSR’s, etc.).
  • Consistently document case activities in FSFN within 24 hours of the event.
  • Complete all required court reports and submit within established deadlines.
  • Testify in court as necessary.
  • Monitor quality of care by conducting face-to-face home/residential visits of the child every 30 days.
  • Coordinate services with other professionals and paraprofessionals.
  • Conduct community outreach as needed.
  • Provide and/or arrange for transportation of clients to appointments, community agencies, etc., as needed.
  • Conduct monthly face-to-face visits with parents of children in Out of Home Care (OHC) to discuss case plan progress.
  • Provide and/or refer families to services, understand and use information from service providers, psychological reports and psychosocial evaluations.
  • Conduct child safety assessments.
  • Serve as on-call case manager after hours as assigned and determine and respond to immediate risk and needs of child.
  • Arrange for emergency placement for children at risk.
  • Explain rights and responsibilities to children and family members.
  • Provide/coordinate support to foster homes and relative/non-relative placements.
  • Provide post placement planning and services.
  • Perform needed interpretative duties to assist the family with obtaining needed services and assist them with understanding the tasks that they must complete to reunify their family.
  • Expand knowledge base of service providers in the community that can serve the needs of the special population client.
  • Participate in the quality improvement process.
  • Assist the Case Manager Supervisor by serving as a leader for the unit in the Level 4’s absence
This list of essential functions is not intended to be exhaustive. Community Partnership for Children reserves the right to revise this job description as needed to comply with actual job requirements.
EDUCATION REQUIREMENTS:
  • Bachelors degree from an accredited college or university or
  • Associate degree from a from an accredited college/university and 2 years relevant experience in child welfare
LICENSES AND CERTIFICATIONS:
  • Possess a current Background Clearance Screening Letter as required by DCF; and successfully complete the background screening requirements for Community Partnership for Children.
  • If local travel is required, a Valid Florida driver’s license and documentation of current automobile insurance, with $100,000/$300,000 bodily injury liability limit, is required.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Employee will work in an office/clerical environment. The employee will work predominantly seated with recurrent need to walk, stand, and bend from the waist. Occasional light lifting, stooping, and climbing may be required. Occasional local travel.
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. This job description should not be construed to constitute contractual obligations of any kind or a contract of employment between Community Partnership for Children and any employee. Employment at Community Partnership for Children is “at-will” and either party can terminate the employment relationship at any time, with or without just cause.

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