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On Call Case Manager Jobs (NOW HIRING)

La Casa Norte

Case Manager

Chicago, IL

$41K - $44K/yr

Case Manager Reports To: Youth Development Manager Salary Range: $41,212 - $44,302 annually ... Participate in on-call rotation, covering occasional evenings and weekends. * Assist with data ...

RECAP INC

Case Manager

Newburgh, NY

$24 - $25/hr

The Case Manager provides individualized support and advocacy to individuals through assessment ... Participate in after-hours on-call crisis rotation as scheduled (typically every two weeks)

Encompass Health Corporation

Case Manager

Abilene, TX · On-site

$16 - $20.50/hr

Participate in case management on-call schedule as needed. Qualifications License or Certification: * * Must be qualified to independently complete an assessment within the scope of practice of his ...

Encompass Health

Case Manager

Vero Beach, FL

$17.50 - $22.75/hr

Participate in case management on-call schedule as needed. Qualifications License or Certification: * * Must be qualified to independently complete an assessment within the scope of practice of his ...

Encompass Health

Case Manager

Abilene, TX

$19.25 - $25/hr

Participate in case management on-call schedule as needed. Qualifications License or Certification: * * Must be qualified to independently complete an assessment within the scope of practice of his ...

House of Ruth

Case Manager

Washington, DC · On-site

$55K - $70K/yr

Case Manager ID: 1058 Location: Washington, DC More about this job > Description Job Title: Case ... Provide on call support/program coverage when needed. * Provide on-going briefings to the Assistant ...

Encompass Health Corporation

Case Manager

Fort Myers, FL · On-site

$18.75 - $24/hr

Participate in case management on-call schedule as needed. Qualifications • License or Certification: * * Must be qualified to independently complete an assessment within the scope of practice of ...

Encompass Health

Case Manager

Woburn, MA

$22 - $28.25/hr

Participate in case management on-call schedule as needed. Qualifications * License or Certification: * Must be qualified to independently complete an assessment within the scope of practice of his ...

Encompass Health

Case Manager

Midland, TX

$19.75 - $25.25/hr

Participate in case management on-call schedule as needed. Qualifications * License or Certification: * Must be qualified to independently complete an assessment within the scope of practice of his ...

Encompass Health

Case Manager

Dallas, TX

$19.75 - $25.50/hr

Participate in case management on-call schedule as needed. Qualifications License or Certification: * * Must be qualified to independently complete an assessment within the scope of practice of his ...

Encompass Health

Case Manager

Newburgh, IN

$19 - $24.50/hr

Participate in case management on-call schedule as needed. Qualifications * License or Certification: * Must be qualified to independently complete an assessment within the scope of practice of his ...

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How much do on call case manager jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for on call case manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an On Call Case Manager, and why are they important?

To thrive as an On Call Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree and case management certification. Familiarity with case management software, electronic health records, and crisis intervention tools is typically required. Excellent communication, problem-solving, and emotional resilience are crucial soft skills for effectively supporting clients in urgent or unpredictable situations. These skills ensure timely, appropriate interventions and continuity of care, especially during off-hours or crises.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized skills, or experience in high-demand fields such as healthcare or legal case management. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Factors like location, industry, and level of responsibility influence compensation levels.

What is an On Call Case Manager?

An On Call Case Manager is a professional who provides support and coordination of care for clients during non-standard hours, such as evenings, weekends, or holidays. They respond to urgent situations, assess client needs, and coordinate services or resources as necessary. Their work ensures that clients receive timely assistance outside of regular business hours, maintaining continuity of care and crisis intervention when needed. This role is common in healthcare, social services, and mental health organizations.

What is the difference between On Call Case Manager vs Full-Time Case Manager?

AspectOn Call Case ManagerFull-Time Case Manager
Work ScheduleAs-needed, flexible hours, often on-call basisRegular, full-time hours, typically 40 hours/week
CertificationsRequired certifications (e.g., CCM, LCSW)Same certifications as on call, often with additional training
Work EnvironmentHospitals, clinics, community agencies, remote optionsOffice-based, community settings, hospitals
Job ResponsibilitiesResponds to urgent cases, provides support as neededOngoing case management, care planning, client follow-up

While both roles require similar certifications and work in healthcare or social services settings, an On Call Case Manager works on an as-needed basis, often responding to urgent situations, whereas a Full-Time Case Manager has a consistent schedule focused on ongoing client care and case management tasks.

How does the on-call case manager role typically interact with other team members and external partners during urgent situations?

On-call case managers often serve as the primary point of contact during after-hours or emergency situations, collaborating closely with internal teams such as social workers, healthcare providers, and supervisors. They also coordinate with external partners like shelters, hospitals, or law enforcement to ensure clients’ immediate needs are met efficiently and safely. Clear communication, quick decision-making, and thorough documentation are essential, as these interactions can directly impact client outcomes and continuity of care.

Do case managers get paid more than nurses?

On Call Case Managers and nurses have different salary ranges; generally, nurses tend to earn higher wages due to their clinical training and licensure requirements. However, compensation varies based on experience, location, and specific employer, with some case management roles offering competitive pay, especially for those with specialized skills or certifications.

Are case managers in demand?

Yes, case managers are in demand across healthcare, social services, and mental health sectors due to the growing need for coordinated care and support services. Employment opportunities often require strong communication skills and relevant certifications, with job growth expected to continue as the healthcare industry expands.

Can an RN work as a case manager?

Yes, registered nurses (RNs) can work as case managers, often utilizing their clinical knowledge to coordinate patient care, develop care plans, and communicate with healthcare teams. Many case management roles require certification such as the Certified Case Manager (CCM) credential and strong organizational and communication skills. RNs typically need relevant experience and sometimes additional training in case management practices.
More about On Call Case Manager jobs
What cities are hiring for On Call Case Manager jobs? Cities with the most On Call Case Manager job openings:
What states have the most On Call Case Manager jobs? States with the most job openings for On Call Case Manager jobs include:
What job categories do people searching On Call Case Manager jobs look for? The top searched job categories for On Call Case Manager jobs are:
On Call Case Manager jobs near you
Infographic showing various On Call Case Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
Case Manager

Case Manager

La Casa Norte

Chicago, IL

$41K - $44K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Title: Case Manager
Reports To: Youth Development Manager
Salary Range: $41,212 – $44,302 annually
Schedule: Tues-Fri 10 am – 7pm amp; Sat 9 am – 6pm
Classification: Full Time - Exempt
La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.
Our programs, including Casa Corazón (Drop-In and Emergency Beds) and Solid Ground Supportive Housing, aim to transform the lives of homeless and at-risk youth (ages 16–24) by providing them with the stability, support, and guidance they need to thrive.
Job Summary
The Case Manager is responsible for providing comprehensive case management, advocacy, and supportive services to homeless and at-risk youth. This position supports youth in developing life skills, securing stable housing, and accessing educational, vocational, and healthcare resources.
Work schedules vary depending on program assignment, typically Tuesday - Saturday with evening and weekend flexibility required. Positions are located across multiple neighborhoods, including Humboldt Park, Back of the Yards, and Logan Square.
Key Responsibilities
Advocacy and Support Services
  • Provide case management using a strength-based, trauma-informed, harm reduction approach.
  • Maintain professional, supportive relationships with youth, staff, and community partners.
  • Assist youth in overcoming barriers to housing, employment, and education.
  • Provide life skills training (e.g., decision-making, budgeting, conflict resolution, time management).
  • Deliver crisis intervention services and ongoing mentoring.
  • Advocate for youth with landlords, schools, employers, shelters, and institutions.
  • Refer and connect youth to wrap-around services (e.g., food pantries, clothing closets, legal aid, parenting classes, mental health/substance use services).
Case Management Duties
  • Conduct intakes, assessments, and individualized service/action planning.
  • Assist with applications for public benefits and other documentation.
  • Support youth in identifying and securing housing opportunities (shelters, supportive housing, apartments).
  • Distribute resources (CTA passes, toiletries, food, etc.) as appropriate.
  • Collaborate with internal and external partners to provide holistic care.
  • Document all services and outcomes in HMIS, ClientTrack, and paper files.
Program Operations and Environment
  • Support coverage during program hours and coordinate workshops, food, and activities.
  • Maintain safe and welcoming environments, addressing safety hazards, emergencies, or incidents.
  • Encourage youth participation in maintaining clean, healthy shared spaces.
  • Plan and facilitate monthly schedules of programming and activities.
  • Support volunteer groups and community engagement events.
Administrative and Leadership Responsibilities
  • Assist Program Supervisors/Coordinators with program development and service delivery.
  • Provide supervision to interns, volunteers, and graduate-level students as appropriate.
  • Participate in on-call rotation, covering occasional evenings and weekends.
  • Assist with data collection, grant reporting, and audits.
  • Uphold La Casa Norte policies, including the Declaration of Non-Violence.
Professional Development and Team Collaboration
  • Attend weekly staff meetings, trainings, and workshops.
  • Participate in La Casa Norte’s fundraising and outreach events.
  • Collaborate with colleagues to strengthen and develop new programming.
In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:
  • Participating in La Casa Norte’s fundraising events.
  • Participating in on- and off-site staff trainings, workshops and outreach events, as needed.
  • Collaborating in a team approach to develop new programs.
  • Participate in on-call rotation to support all youth programs overnight and on weekends.
  • Perform other duties as needed.
Qualifications and Experience:
  • Bachelor’s degree in social work, psychology, or a related field or at least three (3) years of equivalent experience.
  • Bilingual English/Spanish strongly preferred.
  • Demonstrated ability to work with homeless, at-risk, LGBTQ+, and adjudicated youth.
  • Knowledge of Latino and African American cultural, social, and economic contexts.
  • Strong organizational, time management, and communication skills.
  • Ability to work independently and collaboratively in fast-paced environments.
  • Valid driver’s license, insurance, and reliable vehicle required.
  • Must pass background check and medical clearance if assigned to certain programs.
Work Conditions
  • Flexible hours, including evenings, weekends, and on-call rotation.
  • Must be able to walk up and down stairs and lift/move up to 25 lbs.
  • Frequent engagement in community outreach, program activities, and events.
Compensation and Benefits Package Includes:
  • Paid Time Off: 14 vacation days per year
  • Personal Days: 7 personal days per year
  • Holidays: 10 paid holidays annually
  • Sick Leave: 6 sick days annually
  • Health Insurance: Blue Cross and Blue Shield of Illinois (HMO/PPO options)
  • Dental and Vision Insurance: Comprehensive coverage options
  • Retirement Savings: 403(b) plan
  • Life Insurance: $25,000 basic term life insurance (at no cost to employees)
  • Disability Insurance: Long-term disability coverage (at no cost to employees)
  • Flexible Spending Accounts (FSA): Pre-tax options for healthcare, transit, and dependent care
  • Employee Assistance Program (EAP): Confidential resources for employees
Bargaining Unit Status:
  • This position is represented by the Office and Professional Employees International Union (OPEIU), Local 39.
Equal Opportunity Statement
La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, ethnicity, religion, sexual orientation, gender identity, age, veteran status, national origin, pregnancy, disability, or other protected status. Reasonable accommodations will be provided as required by law.

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