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Collections Clerk Jobs (NOW HIRING)

Surgery Partners

Collections Clerk

San Jose, CA

$19.50 - $25.75/hr

Collections Clerk GENERAL SUMMARY OF DUTIES: Responsible for assisting with all functions associated with billing and third-party payers. Must be an effective communicator who can express himself ...

Surgery Partners

Collections Clerk

San Jose, CA · On-site

$19.50 - $25.75/hr

Collections Clerk GENERAL SUMMARY OF DUTIES: Responsible for assisting with all functions associated with billing and third-party payers. Must be an effective communicator who can express himself ...

The Brock Group

Collections Clerk

Deer Park, TX · On-site

$15 - $19.75/hr

Maintain organized credit, collections, and cash application files in accordance with company procedures. Requirements: * Proficiency in Microsoft Excel, including pivot tables, VLOOKUPs, and date ...

Aston Carter

Collections Clerk

Manhattan, NY · On-site

$18 - $20/hr

... collections workflows to maintain service levelsQualifications- Bilingual Spanish/English (required)- Prior collections, call center, or customer service experience preferred- Comfortable handling ...

The Brock Group

Collections Clerk

Pompano Beach, FL · On-site

$15.75 - $20.75/hr

Maintain organized credit, collections, and cash application files in accordance with company procedures. Requirements: * Proficiency in Microsoft Excel, including pivot tables, VLOOKUPs, and date ...

Aston Carter

Sr. Billing And Collections Clerk

Dulles, VA · On-site

$18.25 - $25/hr

Senior Billing & Collections Clerk - (HYBRID) The Senior Billing and Collections Clerk is a full-time, hybrid role based in the Dulles/Sterling, VA area within a shared services Accounts Receivable ...

Aston Carter

Sr. Billing And Collections Clerk

Dulles, VA · On-site

$28.85 - $30.29/hr

Senior Billing and Collections Clerk | Hybrid in Dulles, VA | Pay: $28 - $30/hr | 6-month contract-to-hire The Senior Billing and Collections Clerk plays a key role in the Accounts Receivable ...

Century Fire Protection

Collections Clerk

Clearwater, FL · On-site

$14.75 - $19.50/hr

Div. 151 Clearwater, FL Summary Responsible for processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments. Essential Duties and ...

CENTURY FIRE PROTECTION LLC

Collections Clerk

Clearwater, FL · On-site

$14.75 - $19.50/hr

Div. 151 Clearwater, FL Summary Responsible for processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments. Essential Duties and ...

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How much do collections clerk jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for collections clerk in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Clerk, and why are they important?

To thrive as a Collections Clerk, you need a solid understanding of accounting principles, attention to detail, and typically a high school diploma or equivalent. Familiarity with collections management software, spreadsheets, and ERP systems like SAP or QuickBooks is often required. Strong communication, negotiation, and organizational skills help in professionally handling overdue accounts and maintaining positive client relationships. These capabilities are essential for efficiently recovering outstanding debts while safeguarding company reputation and customer relations.

What are some common challenges a Collections Clerk faces, and how can they be addressed?

Collections Clerks often encounter challenges such as handling difficult conversations with customers, maintaining accurate records, and meeting collection targets. To overcome these, strong communication skills and a calm, empathetic approach are essential when negotiating payment plans. Additionally, effective time management and attention to detail help ensure all accounts are followed up promptly and documentation is up to date. Many companies provide ongoing training and support to help Collections Clerks develop these crucial skills.

What are Collections Clerks?

Collections Clerks are administrative professionals responsible for managing and organizing overdue accounts for a business or organization. They contact customers to remind them of outstanding payments, process payments, and maintain accurate records of all collection activities. Additionally, they may negotiate payment arrangements, resolve billing disputes, and escalate accounts to higher-level collections or legal departments when necessary. Collections Clerks play a crucial role in helping companies maintain healthy cash flow and reduce bad debt.

What job makes $10,000 a month without a degree?

A Collections Clerk typically earns less than $10,000 a month; high-paying jobs that can reach this level without a degree often include sales managers, real estate brokers, or certain entrepreneurial roles. These positions usually require strong communication skills, experience, or certifications rather than formal college degrees.

What is the difference between Collections Clerk vs Accounts Receivable Clerk?

AspectCollections ClerkAccounts Receivable Clerk
Primary RoleFocuses on collecting overdue payments from customersManages invoicing, payment processing, and maintaining accounts receivable records
Required SkillsCommunication, negotiation, attention to detailData entry, accounting software proficiency, organization
Work EnvironmentOffice setting, often interacting directly with customersOffice environment, handling financial documents and records
Common CertificationsNone typically required, but some may have accounting or collections trainingLikewise, generally no formal certification required, but accounting knowledge is beneficial

While both roles are involved in managing financial transactions, a Collections Clerk primarily focuses on recovering overdue payments, whereas an Accounts Receivable Clerk handles invoicing and maintaining customer account records. The roles often overlap but serve distinct functions within the finance and accounting departments.

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Collections Clerk jobs near you
Infographic showing various Collections Clerk job openings in the United States as of May 2026, with employment types broken down into 62% Full Time, 35% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,387 per year, or $18.9 per hour.
Collections Clerk

Collections Clerk

Surgery Partners

San Jose, CA

$19.50 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Surgery Partners rating

7.5

Company rating: 7.5 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

217th of 864 rated healthcare providers

Job description

JOB TITLE: Collections Clerk

GENERAL SUMMARY OF DUTIES: Responsible for assisting with all functions associated with billing and third-party payers. Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing as well as be a proactive professional who can identify collection trends and solve them in a timely manner.

SUPERVISION RECEIVED: Administrator

ESSENTIAL FUNCTIONS:
1. Identifies delinquent accounts, aging period and payment sources, and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payer.
2. Evaluates patient financial status and establishes contract payment plans.
3. keeps informed on all current Medicare, Medicaid, and third-party payer regulations and
requirements. Informs management and other staff members of changes and keeps documentation
current and accessible.
4. Successfully reduces days in A/R and meets assigned goals.
5. Responds to overflow Customer Service incoming patient phone calls.
6. Other assigned duties as required.

EDUCATION/EXPERIENCE: 

  • High School Diploma or Equivalent
  • 2 years of medical collections experience preferred
  • Experience with medical practice billing software necessary

QUALIFICATIONS:

  • Good verbal and written communication skills
  • Knowledge of computers with experience in windows-based systems and Microsoft Office
  • Knowledge of CPT and ICD-10 coding and electronic billing necessary
  • Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff
  • Ability to read, write and speak the English language
  • Ability to handle frequent interruptions that result in having to re-evaluate priorities
  • Proficient in medical terminology
  • Detail oriented

Benefits:   

  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with an employer contribution
  • Life Insurance 
  • PTO
  • 401(k) retirement plan with a company match
  • And more! 

 Equal Employment Opportunity & Work Force Diversity  

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.  This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.  Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

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