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Collection Clerk Jobs (NOW HIRING)

Collection Clerk

Memphis, TN ยท On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Collection Clerk

Memphis, TN ยท On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Collection Clerk

Memphis, TN ยท On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

VA

$18.91 - $19.49/hr

Collection Clerk Location: Henry County Treasurer's Office Schedule: Full-time | Monday-Friday, 8:30 AM to 5:00 PM Salary Range: $36,867-$37,999 annually ($18.91-$19.49/hour) | 37.5-hour work week ...

Collection Clerk

Berea, OH ยท On-site

$25 - $28/hr

A local corporation has an opportunity available for a Collection Clerk to collect past due accounts, reply to customer inquiries, request regarding billing and invoicing questions, set up new ...

Collection Clerk

Guaynabo, PR ยท On-site

$16.75 - $22/hr

Salario: $12.00 por hora Requsitos: * Grado Asociado completado de una instituciรณn acreditada en Administraciรณn de Empresas. * Dos (2) aรฑos de experiencia en cobros y financiamiento de primas de ...

Collections

Indianapolis, IN ยท On-site

$20/hr

TITLE: Accounts Receivable/Collection Clerk Comp: $20/hour Location: Indianapolis, Indiana Our client is seeking immediate assistance in identifying a Accounts Receivable/Collection Clerk for a ...

Clerk, Collections

West Babylon, NY ยท On-site

$17.50 - $23/hr

Our Client, a Waste Disposal company, is looking for a Clerk, Collections for their West Babylon, N ... Enlist the efforts of sales and senior management when necessary to accelerate the collection ...

The Collections Clerk will identify accounts for transfer to the bad debt process, if previous collection efforts have been unsuccessful. A crucial role in the success of the organization, the ...

Clerk, Collections Job Id: 26-04414 Location: WEST BABYLON ,NY Duration:04 Months on W2 Contract ... The duties of a Collections Specialist include collection calls and/or correspondence in a fast ...

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Collection Clerk information

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$10

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How much do collection clerk jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for collection clerk in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What does a collection clerk do?

A Collection Clerk is responsible for managing and processing overdue accounts, contacting customers to remind them of outstanding payments, and maintaining accurate records of all collection activities. They may work in various industries, such as financial institutions, healthcare, or retail, and often communicate with customers via phone, email, or mail. Their goal is to recover unpaid debts while maintaining positive relationships with customers and adhering to company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collection clerk?

To thrive as a Collection Clerk, you need accuracy in recordkeeping, knowledge of billing procedures, and a high school diploma or equivalent. Familiarity with collection software, accounting systems, and office productivity tools like spreadsheets is typically required. Strong interpersonal skills, persistence, and professionalism are important for effective communication with clients and resolving payment issues. These skills ensure efficient debt recovery, maintain positive client relationships, and support the financial stability of the organization.

What are some common challenges faced by collection clerks, and how can they be effectively managed?

Collection Clerks often encounter challenges such as handling difficult or unresponsive customers and managing a high volume of accounts. Effective communication skills and empathy are key to negotiating payment arrangements and maintaining positive customer relations. Staying organized and adhering to company policies helps ensure timely follow-ups, while collaborating closely with the finance or legal teams can facilitate resolution of more complex cases.

What is the difference between Collection Clerk vs Accounts Receivable Clerk?

AspectCollection ClerkAccounts Receivable Clerk
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsManages invoicing, tracks incoming payments, and maintains customer account records
Required SkillsCommunication, negotiation, attention to detailData entry, accounting software proficiency, organization
Work EnvironmentOffice setting, often with collections agencies or finance departmentsOffice environment, finance or accounting departments
Common CertificationsNone typically required, but collections or finance certifications can helpAccounting or finance certifications beneficial but not mandatory

While both roles are involved in managing financial transactions, a Collection Clerk primarily focuses on recovering overdue payments, whereas an Accounts Receivable Clerk handles invoicing and records incoming payments. Both positions require attention to detail and financial knowledge, often working within the same industry environments.

More about Collection Clerk jobs

Who are the top companies hiring for Collection Clerk jobs?

The top employers for Collection Clerk jobs are:

What states have the most Collection Clerk jobs?

States with the most job openings for Collection Clerk jobs include:

What are popular job titles related to Collection Clerk jobs?

For Collection Clerk jobs, the most frequently searched job titles are:

Infographic showing various Collection Clerk job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,387 per year, or $18.9 per hour.

Collection Clerk

Memphis, TN โ€ข On-site

$15 - $19.75/hr

Full-time

Re-posted 26 days ago


Job description

Description

ย 
JOB SUMMARY: The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for accounts in which the bank has repossessed the vehicle or the customer's insurance company has deemed the vehicle a total loss. This position will also assist the Open Lending Team with filing claims or reporting. The Collection Clerk must adhere to all Bank policies, procedures, and compliance regulations.


SKILLS REQUIRED:

  • 1-2 years of experience in collections or bank operations preferredย 
  • Ability to prioritize in a fast-paced, high-volume environment with minimal supervision
  • Basic knowledge of Windows operations
  • Ability to type 30-35 wpm
  • Demonstrated ability to multitask ย ย ย ย ย 
  • Excellent verbal and written communications and math skills
  • Must possess a high school diploma or equivalent / some college preferred

PRIMARY DUTIES:

  1. Generate refund request letters to the dealerships and/or insurance companies for any repossessed or total loss accounts.
  2. Follow up with dealerships and/or insurance companies via email or phone calls if refunds are not receivedย within 14 days.
  3. Track and record funds received. Prepare status reports for the Asset Remarketing/Recovery Manager. Scan all documentation into the Document Imaging System.
  4. Assist the Open Lending Team with filing claims and reporting.
  5. Other duties as assigned or required

Independent Bank is an EO/AA Employer - M/F/Vets/Disabledย