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Collection Clerk Jobs (NOW HIRING)

INDEPENDENT BANK

Collection Clerk

Memphis, TN

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Independent Bank

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Independent Bank

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Area Temps

Collection Clerk

Berea, OH · On-site

$25 - $28/hr

A local corporation has an opportunity available for a Collection Clerk to collect past due accounts, reply to customer inquiries, request regarding billing and invoicing questions, set up new ...

Firma de Reclutamiento en PR

Collection Clerk

Guaynabo, PR

$16.75 - $22/hr

Salario: $12.00 por hora Requsitos: * Grado Asociado completado de una institución acreditada en Administración de Empresas. * Dos (2) años de experiencia en cobros y financiamiento de primas de ...

York County Government

Clerk II Tax Collection

York, SC

$16.95 - $20.34/hr

About our opportunity We are hiring a full-time (40 hours weekly), non-exempt Clerk II with the Rock Hill Tax Collection Office. The purpose of this position is to perform moderately clerical and ...

RSi

Legal Collections Clerk

$15 - $17/hr

Remote Legal Collections Clerk Pay Range: $17-$18 per hour+ Potential Bonus | Schedule: Monday ... Reviews and evaluates assigned delinquent account files for appropriate collection action. * Always ...

Surgery Partners

Collections Clerk

San Jose, CA

$19.50 - $25.75/hr

Collections Clerk GENERAL SUMMARY OF DUTIES: Responsible for assisting with all functions ... can identify collection trends and solve them in a timely manner. SUPERVISION RECEIVED:

MiniMed

Credit - Collections Clerk I

San Antonio, TX · On-site

$18.50/hr

Main goal is to follow up collection activities including rebilling, appeals and recovery ... As a Credit & Collections Clerk I , you'll step into a role where your attention to detail ...

Surgery Partners

Collections Clerk

San Jose, CA · On-site

$19.50 - $25.75/hr

Collections Clerk GENERAL SUMMARY OF DUTIES: Responsible for assisting with all functions ... can identify collection trends and solve them in a timely manner. SUPERVISION RECEIVED:

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Collection Clerk information

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How much do collection clerk jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for collection clerk in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Collection Clerk vs Accounts Receivable Clerk?

AspectCollection ClerkAccounts Receivable Clerk
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsManages invoicing, tracks incoming payments, and maintains customer account records
Required SkillsCommunication, negotiation, attention to detailData entry, accounting software proficiency, organization
Work EnvironmentOffice setting, often with collections agencies or finance departmentsOffice environment, finance or accounting departments
Common CertificationsNone typically required, but collections or finance certifications can helpAccounting or finance certifications beneficial but not mandatory

While both roles are involved in managing financial transactions, a Collection Clerk primarily focuses on recovering overdue payments, whereas an Accounts Receivable Clerk handles invoicing and records incoming payments. Both positions require attention to detail and financial knowledge, often working within the same industry environments.

What is the role of a collection clerk?

A collection clerk is responsible for managing accounts receivable by contacting customers to collect overdue payments, recording payment information, and maintaining accurate financial records. They often use accounting software and must have good communication skills to handle customer interactions effectively.

What are some common challenges faced by Collection Clerks, and how can they be effectively managed?

Collection Clerks often encounter challenges such as handling difficult or unresponsive customers and managing a high volume of accounts. Effective communication skills and empathy are key to negotiating payment arrangements and maintaining positive customer relations. Staying organized and adhering to company policies helps ensure timely follow-ups, while collaborating closely with the finance or legal teams can facilitate resolution of more complex cases.

What are the key skills and qualifications needed to thrive as a Collection Clerk, and why are they important?

To thrive as a Collection Clerk, you need accuracy in recordkeeping, knowledge of billing procedures, and a high school diploma or equivalent. Familiarity with collection software, accounting systems, and office productivity tools like spreadsheets is typically required. Strong interpersonal skills, persistence, and professionalism are important for effective communication with clients and resolving payment issues. These skills ensure efficient debt recovery, maintain positive client relationships, and support the financial stability of the organization.

How much is a clerk paid?

A collection clerk's average salary typically ranges from $30,000 to $45,000 per year, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced clerks with specialized skills can earn higher wages. Many collection clerks also receive benefits such as health insurance and paid time off.

What is the highest paying clerk job?

The highest paying clerk jobs are often in specialized fields such as legal or medical clerks, with legal clerks earning higher salaries due to the complexity of their work. Senior or supervisory clerks with extensive experience and certifications can also command higher wages. Salary levels vary based on industry, location, and level of responsibility.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or specialized roles such as Collections Manager or Credit and Collections Director, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $70,000 annually, especially in large organizations or financial institutions. Advanced certifications and strong negotiation skills can also contribute to higher compensation in this field.

What does a Collection Clerk do?

A Collection Clerk is responsible for managing and processing overdue accounts, contacting customers to remind them of outstanding payments, and maintaining accurate records of all collection activities. They may work in various industries, such as financial institutions, healthcare, or retail, and often communicate with customers via phone, email, or mail. Their goal is to recover unpaid debts while maintaining positive relationships with customers and adhering to company policies and relevant regulations.
Who are the top companies hiring for Collection Clerk jobs? The top employers for Collection Clerk jobs are:
What states have the most Collection Clerk jobs? States with the most job openings for Collection Clerk jobs include:
What are popular job titles related to Collection Clerk jobs? For Collection Clerk jobs, the most frequently searched job titles are:
Collection Clerk jobs near you
Infographic showing various Collection Clerk job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, 35% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $39,387 per year, or $18.9 per hour.

Collection Clerk

INDEPENDENT BANK

Memphis, TN

$15 - $19.75/hr

Other

Re-posted 15 days ago

Job description

Description

 
JOB SUMMARY: The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for accounts in which the bank has repossessed the vehicle or the customer's insurance company has deemed the vehicle a total loss. This position will also assist the Open Lending Team with filing claims or reporting. The Collection Clerk must adhere to all Bank policies, procedures, and compliance regulations.


SKILLS REQUIRED:

  • 1-2 years of experience in collections or bank operations preferred 
  • Ability to prioritize in a fast-paced, high-volume environment with minimal supervision
  • Basic knowledge of Windows operations
  • Ability to type 30-35 wpm
  • Demonstrated ability to multitask      
  • Excellent verbal and written communications and math skills
  • Must possess a high school diploma or equivalent / some college preferred

PRIMARY DUTIES:

  1. Generate refund request letters to the dealerships and/or insurance companies for any repossessed or total loss accounts.
  2. Follow up with dealerships and/or insurance companies via email or phone calls if refunds are not received within 14 days.
  3. Track and record funds received. Prepare status reports for the Asset Remarketing/Recovery Manager. Scan all documentation into the Document Imaging System.
  4. Assist the Open Lending Team with filing claims and reporting.
  5. Other duties as assigned or required

Independent Bank is an EO/AA Employer - M/F/Vets/Disabled 

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