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Collection Clerk Jobs (NOW HIRING)

Credit - Collections Clerk II

Los Angeles, CA · On-site

$18 - $23.75/hr

Perform comprehensive reconciliation of assigned work queues and self-pay collection accounts ... Collections Clerk within the Patient Financial Services department. * Demonstrate strong ...

Credit - Collections Clerk II

Northridge, CA · On-site

$18 - $23.50/hr

Perform comprehensive reconciliation of assigned work queues and self-pay collection accounts ... Collections Clerk within the Patient Financial Services department. * Demonstrate strong ...

Pre Clerk

Baltimore, MD · On-site

$18.76/hr

Pre-Clerk PT, Starting at $18.76 hr PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click here to ...

Collections Clerk

Hialeah, FL · On-site

$15.25 - $20/hr

Collections Clerk Full Time M-F: Minimum Qualifications Required : * High school diploma or GED equivalent. * Minimum 1 Year experience in Collections. * Experience with high volume calls.

Collections Clerk DA

Wilmington, OH · On-site

$16 - $18/hr

Collections Clerk Driver Authorization, $16.00 - $18.00 hr Full-Time, Monday - Friday, 1st shift, 9:00am - 5:30pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits ...

Pre Clerk

Lebanon, PA · On-site

$18.76/hr

Pre-Clerk, Starting at $18.76 hr Part-Time, Monday - Friday, 5pm - 11pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee ...

Combo Clerk

Merced, CA

$16.90 - $21.50/hr

Combo Clerks are crucial in in-store operations, often being customers' final point of contact. They are responsible for accurately processing various forms of payment for store merchandise. At the ...

Pre Clerk PT

Sparks, NV · On-site

$18.76/hr

Pre-Clerk R+L Carriers has an immediate opening for a Pre-Clerk to work in our Reno, NV Service Center. Responsibilities will include answering calls on a multi-line system, redirecting calls to ...

Pre Clerk

Phoenix, AZ · On-site

$20.42/hr

Pre-Clerk, Starting at $20.42 hr Full-Time, Monday - Friday, Various Shifts PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very ...

Pre Clerk PT

Kentwood, MI · On-site

$18.76/hr

Pre-Clerk, Starting at $18.76 hr Part-Time, 2nd shift, Monday - Friday, 3p-8p PTO available after the first 90 days of employment and enjoy an excellent benefits package that includes our very own ...

Collections Clerk Driver Authorization, $16.00 - $18.00 hr Full-Time, Monday - Friday, 1st shift, 9:00am - 5:30pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits ...

Pre-Clerk, Starting at $20.42 hr Full-Time, Monday - Friday, Various Shifts PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very ...

Combo Clerk

Lodi, CA · On-site

$16.50 - $21.75/hr

Combo Clerks are crucial in in-store operations, often being customers' final point of contact. They are responsible for accurately processing various forms of payment for store merchandise. At the ...

Combo Clerk

San Luis Obispo, CA · On-site

$18 - $23.75/hr

Combo Clerks are crucial in in-store operations, often being customers' final point of contact. They are responsible for accurately processing various forms of payment for store merchandise. At the ...

Combo Clerk

Rio Linda, CA

$18.50 - $24.50/hr

Combo Clerks are crucial in in-store operations, often being customers' final point of contact. They are responsible for accurately processing various forms of payment for store merchandise. At the ...

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Collection Clerk information

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How much do collection clerk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collection clerk in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What does a collection clerk do?

A Collection Clerk is responsible for managing and processing overdue accounts, contacting customers to remind them of outstanding payments, and maintaining accurate records of all collection activities. They may work in various industries, such as financial institutions, healthcare, or retail, and often communicate with customers via phone, email, or mail. Their goal is to recover unpaid debts while maintaining positive relationships with customers and adhering to company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collection clerk?

To thrive as a Collection Clerk, you need accuracy in recordkeeping, knowledge of billing procedures, and a high school diploma or equivalent. Familiarity with collection software, accounting systems, and office productivity tools like spreadsheets is typically required. Strong interpersonal skills, persistence, and professionalism are important for effective communication with clients and resolving payment issues. These skills ensure efficient debt recovery, maintain positive client relationships, and support the financial stability of the organization.

What are some common challenges faced by collection clerks, and how can they be effectively managed?

Collection Clerks often encounter challenges such as handling difficult or unresponsive customers and managing a high volume of accounts. Effective communication skills and empathy are key to negotiating payment arrangements and maintaining positive customer relations. Staying organized and adhering to company policies helps ensure timely follow-ups, while collaborating closely with the finance or legal teams can facilitate resolution of more complex cases.

What is the difference between Collection Clerk vs Accounts Receivable Clerk?

AspectCollection ClerkAccounts Receivable Clerk
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsManages invoicing, tracks incoming payments, and maintains customer account records
Required SkillsCommunication, negotiation, attention to detailData entry, accounting software proficiency, organization
Work EnvironmentOffice setting, often with collections agencies or finance departmentsOffice environment, finance or accounting departments
Common CertificationsNone typically required, but collections or finance certifications can helpAccounting or finance certifications beneficial but not mandatory

While both roles are involved in managing financial transactions, a Collection Clerk primarily focuses on recovering overdue payments, whereas an Accounts Receivable Clerk handles invoicing and records incoming payments. Both positions require attention to detail and financial knowledge, often working within the same industry environments.

More about Collection Clerk jobs

Who are the top companies hiring for Collection Clerk jobs?

The top employers for Collection Clerk jobs are:

What states have the most Collection Clerk jobs?

States with the most job openings for Collection Clerk jobs include:

What are popular job titles related to Collection Clerk jobs?

For Collection Clerk jobs, the most frequently searched job titles are:

Infographic showing various Collection Clerk job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,387 per year, or $18.9 per hour.

Accounts Receivable Clerk/Collections

KPH Healthcare Services

East Syracuse, NY

$20 - $21/hr

Full-time

Re-posted 9 days ago


KPH Healthcare Services rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Overview

Scope of Responsibilities: Collection Clerk should have phenomenal communication skills, organizational skills, negotiation skills, be extremely detail-oriented, analytical skills, and have the ability to create spreadsheets for reporting purposes. Works with minimal supervision.

Job Summary: Under general direction of the Director of Financial Services, this position contacts customers with delinquent accounts, initiates appropriate action, resolves customer disputes and maintains computerized records in order to ensure the efficient collection of past due accounts.

Responsibilities
  • Identify delinquent accounts.
  • Responsible for contacting customers of delinquent accounts on a consistent basis until that account is resolved.
  • Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
  • Audit accounts to determine what the balance of an account consists of and provide documentation.
  • Recognize and rectify any errors made within an account.
  • Upon a customer's request, be responsible for the research, preparation, and communication of outstanding invoices, letters, or other documentation within a reasonable time frame
  • Assist in the preparation of accounts being referred to the attorneys for collection
  • Maintain a courteous demeanor at all times when dealing with our customers no matter how trying it may be
  • Assist in special projects as required
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned
Qualifications

Attendance Requirements:

  • Must be available, and on-time for scheduled work shifts

Educational Requirements:

  • Required: Associates Degree or higher in Accounting or a related field
  • Preferred: Bachelor's Degree in Accounting or a related field

Experience:

  • Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required

 

Job Skill Requirements:

  • Assertive interpersonal communication skills
  • Strong understanding of computer technology

Compensation:

$20-21 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

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Employment Type: FULL_TIME

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