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Collection Manager Jobs in Florida (NOW HIRING)

This role is responsible for overseeing daily collection operations, driving team performance ... Address employee relations matters, corrective actions, and performance management in accordance ...

Ardurra is seeking a Collections Manager to join our team in Miami, FL or Dallas, TX ! Job Summary ... Escalate collection issues appropriately, including coordination with legal counsel when necessary

Ardurra is seeking a Collections Manager to join our team in Miami, FL or Dallas, TX ! Job Summary ... Escalate collection issues appropriately, including coordination with legal counsel when necessary

Ardurra is seeking a Collections Manager to join our team in Miami, FL or Dallas, TX ! Job Summary ... Escalate collection issues appropriately, including coordination with legal counsel when necessary

The ISR Collection Analyst is responsible for planning, coordinating, and managing the collection of intelligence data from a variety of ISR assets to support military operations, intelligence ...

Supervisor of Collections

Tampa, FL · On-site

$54K - $78K/yr

Manage collection queues and accounts activity * Assist staff with assessing members' financial situation by analyzing and verifying loan status, income, tax returns, county property tax records ...

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy Manager to drive performance optimization across the collections lifecycle. This role will leverage ...

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Collection Manager information

See Florida salary details

$23.2K

$43.9K

$81.5K

How much do collection manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for collection manager in Florida is $43,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,300.00 and $48,900.00 per year, depending on experience, location, and employer.

What do collection managers do?

Collection managers oversee the process of collecting payments, assets, or data for organizations, ensuring accuracy and compliance. They often use specialized software, analyze financial or collection data, and coordinate with teams to meet collection goals and deadlines.

What jobs in the US pay 300,000 a year?

For a Collection Manager, annual salaries of $300,000 or more are uncommon and typically occur at senior levels in large organizations or financial institutions, often requiring extensive experience, advanced certifications, and leadership responsibilities. High-paying roles in finance, executive management, or specialized consulting may also reach or exceed this level. Salary ranges vary based on industry, location, and individual qualifications.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What is the work of collection manager?

A collection manager oversees the acquisition, organization, preservation, and display of collections such as art, artifacts, or library materials. They develop policies, manage staff, and ensure proper documentation using cataloging tools, often working in museums, galleries, or libraries. Strong organizational skills and knowledge of collection management standards are essential for this role.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or specialized roles such as collections director or senior collections manager, often earning six-figure salaries. These positions usually require extensive experience, strong negotiation skills, and knowledge of industry regulations, with some roles offering bonuses or incentives based on performance.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
What are the most commonly searched types of Collection jobs in Florida? The most popular types of Collection jobs in Florida are:
What job categories do people searching Collection Manager jobs in Florida look for? The top searched job categories for Collection Manager jobs in Florida are:
What cities in Florida are hiring for Collection Manager jobs? Cities in Florida with the most Collection Manager job openings:
Collections Manager

$65K - $75K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago


Job description

About SHERLOQ Solutions

Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in trade and give back to the community. Over 100 years later, SHERLOQ continues as a vibrant company serving hospitals, healthcare systems, physician practices and utilities nationwide. 

Position Summary

We are seeking an experienced and results-driven Collections Manager to lead our healthcare revenue cycle collections team within a fast-paced third-party collections environment. This role is responsible for overseeing daily collection operations, driving team performance, ensuring compliance with all applicable regulations, and developing staff through coaching, accountability, and continuous improvement initiatives.

The ideal candidate is a hands-on operational leader with strong healthcare collections experience, a data-driven mindset, and a passion for developing high-performing teams while delivering exceptional client and consumer experiences.

What You'll Do

  • Lead, coach, mentor, and develop a team of collections representatives to achieve individual and departmental performance goals.
  • Oversee day-to-day collection operations, workflows, and staff productivity to ensure service level expectations and recovery goals are met.
  • Monitor and evaluate employee performance through quality assurance reviews, call monitoring, productivity metrics, and coaching sessions.
  • Recruit, interview, hire, onboard, and train new team members.
  • Address employee relations matters, corrective actions, and performance management in accordance with company policies.
  • Analyze collection trends, operational data, and key performance indicators (KPIs) to identify opportunities for improvement.
  • Partner with leadership to develop and execute collection strategies aligned with company objectives.
  • Oversee and optimize TCN dialing campaigns, call strategies, and agent utilization.
  • Partner with leadership, IT, vendors, and internal departments to support operational initiatives, system enhancements, and process improvements.
  • Resolve escalated consumer and client concerns professionally and compliantly.
  • Prepare and present operational and performance reports to leadership.
  • Ensure all collection activities comply with FDCPA, FCRA, HIPAA, and applicable state and federal regulations.
  • Support client service initiatives and special projects as needed.
  • Perform other related duties as assigned.

Qualifications

  • Prior supervisory, team lead, or management experience in a collections or call center environment.
  • Strong knowledge of FDCPA, FCRA, HIPAA, and applicable consumer protection laws.
  • Experience managing performance metrics, quality assurance processes, and employee coaching.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office Suite and related business systems.
  • Experience in a third-party healthcare collections environment.
  • Experience with Finvi (Ontario Systems) FACS platform, preferred.
  • Experience using TCN or similar dialing systems.
  • Bachelor's degree in business administration, Healthcare Administration, or related field.
  • Experience with operational process improvement and change management initiatives.

Pay Range: $65,000-$75,000 annually

Schedule: Monday - Friday, generally 8:00 AM – 5:00 PM. Additional hours may occasionally be needed to support department.

We value our employees and offer a comprehensive benefits package including medical insurance, 401(k), paid time off, paid holidays, tuition reimbursement, and additional supplemental benefits.
SHERLOQ is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.

If you feel this is the right opportunity for you, we encourage you to apply. We look forward to meeting you!