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Claims Supervisor Jobs (NOW HIRING)

SWBC

Claims Supervisor

San Antonio, TX

Supervises the staff and activities involved in all aspects of processing CPI claims to ensure the highest degree of. * quality, customer satisfaction, and compliance with company policies and ...

Swbc

Claims Supervisor

San Antonio, TX · On-site

Supervises the staff and activities involved in all aspects of processing CPI claims to ensure the highest degree of. * quality, customer satisfaction, and compliance with company policies and ...

Go Rentals

Claims Supervisor

Newport Beach, CA

$28/hr

Go Rentals is seeking a Claims Supervisor to handle assigned auto rental claims in support of the Corporate Office and corporate office locations. This role is part of the Corporate Fleet Department ...

New

SWBC

Claims Supervisor

San Antonio, TX · On-site

Supervises the staff and activities involved in all aspects of processing CPI claims to ensure the highest degree of. * quality, customer satisfaction, and compliance with company policies and ...

Erie Insurance

Claims Supervisor

Richmond, VA · On-site

$88K - $141K/yr

Position Summary Supervises, trains, and monitors the activities of assigned claims adjusters and other claims personnel. Assists the Claims Leadership in the overseeing and handling of claims ...

MasTec Inc

Claims Supervisor (EX)

Coral Gables, FL · On-site

Overview The Claims Supervisor plays an essential role within the framework as support staff for the claims manager role, focusing on the efficient handling and processing of claims data. This ...

Erie Insurance

Claims Supervisor

Milwaukee, WI · On-site

$88K - $141K/yr

Position Summary Supervises, trains, and monitors the activities of assigned claims adjusters and other claims personnel. Assists the Claims Leadership in the overseeing and handling of claims.

MasTec Inc

Claims Supervisor (EX)

Coral Gables, FL · On-site

Overview The Claims Supervisor plays an essential role within the framework as support staff for the claims manager role, focusing on the efficient handling and processing of claims data. This ...

Erie Insurance

Claims Supervisor

Milwaukee, WI · On-site

$88K - $141K/yr

Position Summary Supervises, trains, and monitors the activities of assigned claims adjusters and other claims personnel. Assists the Claims Leadership in the overseeing and handling of claims.

MasTec Inc

Claims Supervisor (EX)

Coral Gables, FL · On-site

Overview The Claims Supervisor plays an essential role within the framework as support staff for the claims manager role, focusing on the efficient handling and processing of claims data. This ...

Project Resources Group

Claims Supervisor

Charlotte, NC · On-site

$125K - $160K/yr

Summary The Claims Supervisor is an in-office position, leading a team of recovery specialists in a fast-paced, performance-driven environment, providing day-to-day coaching, accountability, and ...

MasTec Inc

Claims Supervisor (EX)

Coral Gables, FL · On-site

Overview The Claims Supervisor plays an essential role within the framework as support staff for the claims manager role, focusing on the efficient handling and processing of claims data. This ...

AVONRISK

Workers Compensation Claims Supervisor

Orange, CA · On-site

$105K - $115K/yr

Workers' Compensation Claims Supervisor - Lead a Dynamic Team in Orange, CA We're seeking an experienced and motivated Workers' Compensation Claims Supervisor to join our team in Orange, CA. As a ...

Samaritan Health Services

Claims Supervisor

Corvallis, OR · On-site

$27.03 - $40.54/hr

Responsible for the organization and supervision of the Claims Processing Department and mail room for Samaritan Health Plans (SHP). Provides leadership in setting and maintaining standards for the ...

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Claims Supervisor information

See salary details

$35K

$87.9K

$139K

How much do claims supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for claims supervisor in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

How much do claims supervisors make in the US?

Claims supervisors in the US typically earn an average salary of around $70,000 to $90,000 per year, depending on experience, location, and industry. They often oversee claims adjusters and require strong knowledge of insurance policies and claims processing systems.

What is the difference between Claims Supervisor vs Claims Adjuster?

AspectClaims SupervisorClaims Adjuster
CredentialsTypically requires a relevant insurance license and management experienceRequires an insurance license and claims handling certification
Work EnvironmentSupervises claims team, oversees claims processingHandles individual claims, assesses damages and coverage
Employer & Industry UsageUsed in insurance companies, claims departmentsUsed across insurance firms, adjusting claims for damages

While Claims Supervisors oversee teams and manage claims processes, Claims Adjusters focus on evaluating individual claims and determining coverage. Both roles require insurance licenses, but the supervisor role emphasizes leadership and oversight, whereas the adjuster role emphasizes claims assessment and negotiation.

What are some common challenges claims supervisors face when managing a team, and how can they be effectively addressed?

Claims Supervisors often encounter challenges such as balancing workload distribution, ensuring consistent adherence to company policies, and maintaining team morale during high-volume periods. To address these issues, effective communication, regular training, and clear performance metrics are vital. Additionally, fostering a collaborative environment and providing ongoing feedback can help supervisors support their team members and ensure efficient claims processing.

What is a claims supervisor?

Claims Supervisors are professionals responsible for overseeing the claims processing team within an insurance company or similar organization. They ensure that claims are handled accurately, efficiently, and in compliance with company policies and industry regulations. Their duties often include supervising staff, resolving complex or escalated claims, training new employees, and monitoring workflow to maintain high service standards. Claims Supervisors also play a key role in identifying process improvements and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a claims supervisor?

To thrive as a Claims Supervisor, you need in-depth knowledge of insurance claims processes, strong analytical abilities, and experience in claims management, often backed by a bachelor's degree or relevant certifications. Familiarity with claims management software, industry regulations, and reporting systems is typically required. Leadership, effective communication, and conflict-resolution skills help you guide teams and manage challenging situations. These skills and qualities ensure efficient claims processing, regulatory compliance, and high team performance in a fast-paced environment.
More about Claims Supervisor jobs
What cities are hiring for Claims Supervisor jobs? Cities with the most Claims Supervisor job openings:
What are the most commonly searched types of Claims Supervisor jobs? The most popular types of Claims Supervisor jobs are:
Who are the top companies hiring for Claims Supervisor jobs? The top employers for Claims Supervisor jobs are:
What states have the most Claims Supervisor jobs? States with the most job openings for Claims Supervisor jobs include:
What job categories do people searching Claims Supervisor jobs look for? The top searched job categories for Claims Supervisor jobs are:
What are popular job titles related to Claims Supervisor jobs? For Claims Supervisor jobs, the most frequently searched job titles are:
Claims Supervisor jobs near you
Infographic showing various Claims Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claims Supervisor

SWBC

San Antonio, TX

Full-time

Medical, Retirement

Re-posted 8 days ago

SWBC rating

6.5

Company rating: 6.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

SWBC is seeking a talented individual to supervise the staff and activities involved in the accurate processing of mortgage claims to include resolving complex claims, training employees, and overseeing the department in management's absence.

Why you'll love this role:

This role allows one to learn, develop, or use a wide-set of skills in a face-paced environment. The person will be able to act as a business owner that makes key strategic, business, personnel, and development decisions. It is ideal for someone looking to manage and lead in multi-functional and complex environment.

Essential duties include the following:

  • Supervises the staff and activities involved in all aspects of processing CPI claims to ensure the highest degree of.
  • quality, customer satisfaction, and compliance with company policies and procedures to include maintaining work schedules; interviewing for open positions; coaching, counseling and disciplining; and resolves personnel related issues.
  • Resolves and provides assistance with complex calls, status questions, problems or client complaints to ensure customers satisfaction to include negotiating the settlement of claims and settling loss claims.
  • Trains new employees and keeps staff members informed of new procedures to include ensuring that the claims procedure manual is current and up-to-date.
  • Monitors, submits, and coordinates scheduling change requests with Workforce Management to ensure attendance and adherence standards.
  • Oversees all aspects and functions of Claim's processing in the absence of the department manager.
  • Provides coaching and feedback as necessary in support of performance goals and objectives.
  • Performs assignment coordination of all work queues and roles related to ensuring the timely working of the claims inventory.

Serious candidates will possess the minimum requirements:

  • Some college course work in business, marketing, related field, or equivalent experience.
  • Possess a Texas P&C Adjuster's License.
  • Minimum of three to four (3-4) years high-level call center, telemarketing, customer service, quality auditing, or related experience, which includes one (1) year in a team lead, instructional, or training capacity, preferably in an insurance or banking environment.
  • Property insurance claims adjusting experience, catastrophe, and/or field experience preferred.
  • Working knowledge of mortgage insurance coverage and procedures.
  • Excellent negotiation, analytical, and organizational skills.
  • Excellent communication (both written and oral), customer service, and telephone etiquette skills.
  • Working knowledge of personal computers to include MS Word, Excel, Internet, and AS400.
  • Self-starter, be able to work independently and exercise sound judgment.
  • Able to sit for long periods of time while executing computer applications and responding to customer phone inquiries.
  • May be required to lift 10-20 lbs. of training materials or other documents.
  • May be required to stand for long periods of time while conducting training and/or observation sessions.

SWBC offers*:

  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Emerging Professionals and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program

*Based upon employee eligibility

Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

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